Claims Careers

We work to deliver compassionate service that is fast, fair and easy. Our customers come first and our goal is to take the stress out of their claims.

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Claims Careers at Allstate

From the professionals located at our customer service centers, on hand to answer customers’ questions and problem-solve around the clock, to the adjusters and investigators at the scene, the Allstate claims department employs more than 15,000 claims professionals across the nation.

Why choose to work in Claims at Allstate?

Our overall purpose is helping people restore their lives when the unexpected happens. We are a very customer-focused and service-oriented culture.
We make it a priority to invest and embody a strong culture of people first, customer centricity, collaboration, and innovation.
We also invest in our people through career development opportunities and the ability to take on additional roles and assignments.
We offer a great training program and encourage each employee to lead and contribute.

What’s essential to know about working here?

Here, you’ll find a career where you can make a difference for the family who has lost their home to a fire, the teen facing their first fender bender, the victim of a burglary, and countless more.
When the unexpected happens in life, the Allstate claims team is there to keep customers in Good Hands®, providing them with fast, fair, and easy service.
Join the team, and you’ll be building relationships with customers and agents, solving problems, and making independent decisions. You’ll have the satisfaction of making a real difference in people’s lives.

What types of roles are included in this career area?

We hire for a variety of roles, including:

Inside Auto, Casualty, Commercial, Liability, and Property Adjusters
Field and Virtual Auto, Commercial, and Property Adjusters
National Catastrophe Team (CAT)
Medpay and Personal Injury Protection Adjusters
Special Investigative Unit (SIU)
Damage and Quality Evaluators/Re-inspectors
Claims Support Positions
Customer Service Specialists
Project Managers
Claims Service Leaders/Team Leads/Analysts
Instructors

We are looking for bright minds, good hearts, and helping hands. We need people who:

Are passionate about what they do
Understand Allstate customers’ needs
Stay calm, collected, and supportive under pressure
Think critically and independently
Can manage and prioritize their time

Meet Our Trusted Claims Team

Shelby C.
Operations Claims Service Leader

Brooke T.
Property Senior Claims Adjuster

Joe W.
Commerical Senior Claims Service Adjuster

Grow your career in meaningful ways.

We want to make sure you have every opportunity to grow, explore new horizons and follow your
passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.

Shelby C. / 7 years with Allstate

Operations Claims,
Service Leader for the CSA
2019 – Present | Woodridge, IL
Unrepresented Casualty Claims Service Leader
2016 – 2019 | Woodridge, IL
Liability Claims Service Leader
2014 – 2016 | Northbrook, IL
Casualty Adjuster
Major injury, Represented, Litigation
2013 – 2014 | Woodridge, IL

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Claims Careers

Claims Careers at Allstate

Meet Our Trusted Claims Team

Tamara A.

Willie M.

Katie C.

Maureen D.

Shelby C.

Brooke T.

Joe W.

Grow your career in meaningful ways.

Discover Allstate

Allstate Blog

Leadership Opportunities

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Claims Careers

Claims Careers at Allstate

Meet Our Trusted Claims Team

Tamara A.

Willie M.

Katie C.

Maureen D.

Shelby C.

Brooke T.

Joe W.

Grow your career in meaningful ways.

Discover Allstate

Allstate Blog

Leadership Opportunities

Benefits

See what we’re up to.