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Claims Careers
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Home › Claims Careers

Claims Careers

We work to deliver compassionate service that is fast, fair and easy. Our customers come first and our goal is to take the stress out of their claims.

Claims Careers at Allstate

From the professionals located at our customer service centers, on hand to answer customers’ questions and problem-solve around the clock, to the adjusters and investigators at the scene, the Allstate claims department employs more than 15,000 claims professionals across the nation.

Why choose to work in Claims at Allstate?

  • Our overall purpose is helping people restore their lives when the unexpected happens. We are a very customer-focused and service-oriented culture.
  • We make it a priority to invest and embody a strong culture of people first, customer centricity, collaboration, and innovation.
  • We also invest in our people through career development opportunities and the ability to take on additional roles and assignments.
  • We offer a great training program and encourage each employee to lead and contribute.

What’s essential to know about working here?

  • Here, you’ll find a career where you can make a difference for the family who has lost their home to a fire, the teen facing their first fender bender, the victim of a burglary, and countless more.
  • When the unexpected happens in life, the Allstate claims team is there to keep customers in Good Hands®, providing them with fast, fair, and easy service.
  • Join the team, and you’ll be building relationships with customers and agents, solving problems, and making independent decisions. You’ll have the satisfaction of making a real difference in people’s lives.

What types of roles are included in this career area?

We hire for a variety of roles, including:

  • Inside Auto, Casualty, Commercial, Liability, and Property Adjusters
  • Field and Virtual Auto, Commercial, and Property Adjusters
  • National Catastrophe Team (CAT)
  • Medpay and Personal Injury Protection Adjusters
  • Special Investigative Unit (SIU)
  • Damage and Quality Evaluators/Re-inspectors
  • Claims Support Positions
  • Customer Service Specialists
  • Project Managers
  • Claims Service Leaders/Team Leads/Analysts
  • Instructors

We are looking for bright minds, good hearts, and helping hands. We need people who:

  • Are passionate about what they do
  • Understand Allstate customers’ needs
  • Stay calm, collected, and supportive under pressure
  • Think critically and independently
  • Can manage and prioritize their time

Meet Our Trusted Claims Team

Tamara A.

Tamara A.

Casualty Adjuster
Willie M.

Willie M.

Casualty Claims Adjuster
Katie C.

Katie C.

Casualty Claims Service Leader
Maureen D.

Maureen D.

Agent Advocate
Shelby C.

Shelby C.

Operations Claims Service Leader
Brooke T.

Brooke T.

Property Senior Claims Adjuster
Joe W.

Joe W.

Commerical Senior Claims Service Adjuster

Grow Your Career With Allstate

Our employees are at the core of our success which is why we are committed to professional growth and development. At Allstate, everyone’s path is a little different with the same opportunity to achieve their career aspirations.

 
Shelby C.
Shelby C.
7 years with Allstate

Operations Claims
Service Leader for the CSA

2019 – Present | Woodridge, IL

  • Unrepresented Casualty Claims Service Leader
    2016 – 2019 | Woodridge, IL
  • Liability Claims Service Leader
    2014 – 2016 | Northbrook, IL
  • Casualty Adjuster
    Major injury, Represented, Litigation
    2013 – 2014 | Woodridge, IL

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