Customer Service & Support Careers

We have a unique role as the connection between our customers and company that allows us to serve as both the voice of the customer and the face of Allstate.

Customer Service & Support Careers at Allstate

Join our team, and you’ll build relationships with customers and agents by solving problems and making independent decisions. And you’ll have the satisfaction of making a real difference in people’s lives.

Why work in Customer Service & Support at Allstate?

Our customers are our top priority, so we go the extra mile to help them stay informed and protect the people and things they care about most. Plus,

We offer a training program to prepare employees for success
You can grow and develop into a large variety of roles
You’ll enjoy a challenging and rewarding work environment
We offer mentoring and tuition reimbursement to help you grow your skills

How can I make a difference working in Customer Service & Support here?

What types of roles are offered in Customer Service & Support?

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Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click here. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

To view the EPPA poster, click here. This Employee Polygraph Protection Act prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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Customer Service & Support Careers