The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.
Job Code: 70013392
Driving an efficient claim operation while upholding our commitment to quality, compliance, continuous learning, and customer satisfaction are critical elements to enable the Claims Department to serve our customers. The Claims Risk Management & Compliance team’s mission is to protect Allstate’s brand, reputation and bottom line by balancing risks and return.
This Senior Manager role is responsible for developing, consulting, and implementing compliance solutions on key initiatives aligned with Claims’ strategic direction and in support of enterprise strategic goals. The individual oversees a cross-functional team to effectively prioritize and direct activities to improve the automation and efficacy while supporting Line Management in achieving aligned objectives, while balancing risk and return principles.
• Drives automation and simplification in processes to streamline activity for our customers and employees
• Manages a portfolio of assessments, issues, related projects/ initiatives to ensure risks are identified, prioritized, and responded to timely
• Establish and maintain processes, tools, and standards for risk identification, assessment, and mitigation that can be effectively leveraged across a large, complex organization
• Maintain effective, two-way communication across multiple enterprise teams with varying priorities and goals, ensuring that Claims meets a variety of enterprise standards related to risk management
• Effectively communicates (verbal and written) on a risk portfolio to include the risk-return tradeoff to resolve with leadership across departments, at an executive level
• Evaluate trends to proactively identify risks and engage appropriate stakeholders to respond
• Proactively initiate process enhancements to continuously improve program performance over time
• Manage a team of resources in a fast-paced environment using inspirational leadership to sharpen skills, provide clear feedback to elevate performance while driving high engagement and productivity
This job does not have supervisory duties.
Bachelor’s degree or equivalent
10 or more years of related experience
In-depth understanding of either insurance/claim’s operations or risk management (both preferred)
Experience in governance of a large/complex portfolio of work or enterprise-level program
Highly developed relationship management, communication, and leadership skills
Highly developed problem-solving and critical thinking skills
People management, including management of managers
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
The compensation offered for this role ranges from $135,000.00 to $165,000.00 base salary based on the candidate’s experience. There is also a 20% annual target bonus.
Compensation offered for this role is and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
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Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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