Allstate
Manager Claims Business Architecture
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Manager Claims Business Architecture, you’ll lead a team of Business Architects driving the strategic direction and development of Allstate’s product portfolio. Your responsibilities include defining and executing the product vision, growth, and profitability. Collaborating with cross-functional teams, stakeholders, and executives, you’ll spearhead product innovation, growth, and profitability. Additionally, you’ll be accountable for achieving business outcomes, enhancing the value of the product portfolio, and fostering the professional growth of team members through mentoring and development programs.
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Hybrid
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
Key Responsibilities
- Collaboratively drive transformation initiative strategy, vision, and roadmap, advocating for innovative ideas across the organization.
- Lead the strategic alignment and delivery of consistent customer and employee experiences across all Allstate Corp entities, fostering applicability and reusability.
- Evaluate and strategize key performance indicators (KPIs) to measure the effectiveness of product initiatives and inform the broader product strategy.
- Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results.
- Identifying opportunities for improvement, optimization, and reuse within the business architecture, while adhering to design principles and user experience.
- Partner with technology to make decisions on technology feasibility and product build or reuse advance product strategy and optimize KPIs.
- Collaborate with stakeholders within and outside the organization, presenting as the product expert for designated product areas to field teams and at events.
- Provide mentorship and guidance to less experienced Digital Business Architects to support their career progression, with the opportunity for advancement into supervisory roles.
- Lead the development and recommendation of new techniques and processes to foster innovative solutions.
- Evaluate alternatives and consider service and business implications in decision-making processes.
Education
- 4-year Bachelor’s Degree (Preferred)
Experience
- 10 or more years of experience working with Guidewire as product owner representing the claims business (Preferred)
- Experience in Claims management/operations is an Asset
- Experience working with technology delivery with Guidewire and in claims
Supervisory Responsibilities
- This job has supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Functional Skills
- Entrepreneurial mindset with a proactive approach to problem-solving and a preference for action, ideally with previous
- Experience in a startup environment.
- Expertise in operating within a KPI-driven environment, demonstrating a high level of accountability for achieving performance metrics and determining optimal courses of action to meet objectives.
- Proven track record of leading and executing new digital product development initiatives, encompassing all aspects
- beyond software development, including marketing, operations, business development, and sales.
- Advanced communication skills, capable of articulating complex and innovative concepts to stakeholders effectively, driving decision-making processes and securing buy-in from key stakeholders.
- Mastery in applying practical knowledge of the insurance industry.
- Mastery in applying practical knowledge of claim handling and processes.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
#LI-KA1
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Manager Claims Business Architecture, you’ll lead a team of Business Architects driving the strategic direction and development of Allstate’s product portfolio. Your responsibilities include defining and executing the product vision, growth, and profitability. Collaborating with cross-functional teams, stakeholders, and executives, you’ll spearhead product innovation, growth, and profitability. Additionally, you’ll be accountable for achieving business outcomes, enhancing the value of the product portfolio, and fostering the professional growth of team members through mentoring and development programs.
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Hybrid
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
Key Responsibilities
- Collaboratively drive transformation initiative strategy, vision, and roadmap, advocating for innovative ideas across the organization.
- Lead the strategic alignment and delivery of consistent customer and employee experiences across all Allstate Corp entities, fostering applicability and reusability.
- Evaluate and strategize key performance indicators (KPIs) to measure the effectiveness of product initiatives and inform the broader product strategy.
- Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results.
- Identifying opportunities for improvement, optimization, and reuse within the business architecture, while adhering to design principles and user experience.
- Partner with technology to make decisions on technology feasibility and product build or reuse advance product strategy and optimize KPIs.
- Collaborate with stakeholders within and outside the organization, presenting as the product expert for designated product areas to field teams and at events.
- Provide mentorship and guidance to less experienced Digital Business Architects to support their career progression, with the opportunity for advancement into supervisory roles.
- Lead the development and recommendation of new techniques and processes to foster innovative solutions.
- Evaluate alternatives and consider service and business implications in decision-making processes.
Education
- 4-year Bachelor’s Degree (Preferred)
Experience
- 10 or more years of experience working with Guidewire as product owner representing the claims business (Preferred)
- Experience in Claims management/operations is an Asset
- Experience working with technology delivery with Guidewire and in claims
Supervisory Responsibilities
- This job has supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Functional Skills
- Entrepreneurial mindset with a proactive approach to problem-solving and a preference for action, ideally with previous
- Experience in a startup environment.
- Expertise in operating within a KPI-driven environment, demonstrating a high level of accountability for achieving performance metrics and determining optimal courses of action to meet objectives.
- Proven track record of leading and executing new digital product development initiatives, encompassing all aspects
- beyond software development, including marketing, operations, business development, and sales.
- Advanced communication skills, capable of articulating complex and innovative concepts to stakeholders effectively, driving decision-making processes and securing buy-in from key stakeholders.
- Mastery in applying practical knowledge of the insurance industry.
- Mastery in applying practical knowledge of claim handling and processes.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
#LI-KA1
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Manager Claims Business Architecture, you’ll lead a team of Business Architects driving the strategic direction and development of Allstate’s product portfolio. Your responsibilities include defining and executing the product vision, growth, and profitability. Collaborating with cross-functional teams, stakeholders, and executives, you’ll spearhead product innovation, growth, and profitability. Additionally, you’ll be accountable for achieving business outcomes, enhancing the value of the product portfolio, and fostering the professional growth of team members through mentoring and development programs.
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Hybrid
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
Key Responsibilities
- Collaboratively drive transformation initiative strategy, vision, and roadmap, advocating for innovative ideas across the organization.
- Lead the strategic alignment and delivery of consistent customer and employee experiences across all Allstate Corp entities, fostering applicability and reusability.
- Evaluate and strategize key performance indicators (KPIs) to measure the effectiveness of product initiatives and inform the broader product strategy.
- Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results.
- Identifying opportunities for improvement, optimization, and reuse within the business architecture, while adhering to design principles and user experience.
- Partner with technology to make decisions on technology feasibility and product build or reuse advance product strategy and optimize KPIs.
- Collaborate with stakeholders within and outside the organization, presenting as the product expert for designated product areas to field teams and at events.
- Provide mentorship and guidance to less experienced Digital Business Architects to support their career progression, with the opportunity for advancement into supervisory roles.
- Lead the development and recommendation of new techniques and processes to foster innovative solutions.
- Evaluate alternatives and consider service and business implications in decision-making processes.
Education
- 4-year Bachelor’s Degree (Preferred)
Experience
- 10 or more years of experience working with Guidewire as product owner representing the claims business (Preferred)
- Experience in Claims management/operations is an Asset
- Experience working with technology delivery with Guidewire and in claims
Supervisory Responsibilities
- This job has supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Functional Skills
- Entrepreneurial mindset with a proactive approach to problem-solving and a preference for action, ideally with previous
- Experience in a startup environment.
- Expertise in operating within a KPI-driven environment, demonstrating a high level of accountability for achieving performance metrics and determining optimal courses of action to meet objectives.
- Proven track record of leading and executing new digital product development initiatives, encompassing all aspects
- beyond software development, including marketing, operations, business development, and sales.
- Advanced communication skills, capable of articulating complex and innovative concepts to stakeholders effectively, driving decision-making processes and securing buy-in from key stakeholders.
- Mastery in applying practical knowledge of the insurance industry.
- Mastery in applying practical knowledge of claim handling and processes.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
#LI-KA1
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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