Allstate
Director, Principal Digital Product Manager – Network, Authentication, and Voice
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Principal Digital Product Manager in the ACE organization, you’ll own the vision and roadmap for a portfolio of innovative digital solutions, ensuring alignment with business goals and customer needs. You define the strategy and annual commitments while ensuring products are iteratively delivering business value. You are accountable for a consistent application of product practices, including ways of working, behaviors, product mindset and work breakdown. This role is critical for ensuring processes and experiences are ready for the digital future-state and partner with the respective stakeholders to drive the necessary elimination, optimization and reengineering solutions. This role requires a deep understanding of technology, user experience, and data-driven decision-making to drive digital transformation and deliver exceptional user experiences.
Key Responsibilities
-
Product Strategy: Own the strategic direction of your area of responsibility (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
-
Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. Connect emerging tech and market trends to influence business strategy and achieve value.
-
Product Development: Collaborate with cross-functional teams to inform architectural decisions, support solution design and determine the appropriate path forward. Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis.
-
Roadmap Management and Alignment: Drive alignment on strategic intent and related priorities across teams and areas of responsibilities. Influence digital product strategy and backlogs across product areas in support of strategic priorities.
-
Performance Monitoring: Own over-arching intended outcome and ensure that product KPIs converge toward the ultimate intent across areas.
-
Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
-
Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
-
Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action
-
Advance Product Management Trade: Grow & mature Digital Product Management practitioner skills with your peers and team to drive consistency on DPM product practices, ways of working, ceremonies, behaviors and increasing product mindset, as well as fostering the growth of individuals on your team.
-
Grow Talent: Foster and evangelize Product Management community to recruit, attract, and develop world class talent. Create career opportunities and ensure mobility for key top talent, including succession plan for Lead DPMs.
-
Influence Operating Model: Work across the enterprise, focusing in the technology organization, to drive product-centric thinking and optimization of our ways of working.
Qualifications
-
Education: 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field a plus.
-
10+ years of product management experience, 4+ year’s coaching and leading teams.
-
Experience with Agile methodologies and product management tooling
-
Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
-
Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
-
Communication Skills: Excellent verbal and written communication skills.
-
Leadership: Proven ability to lead and inspire cross-functional teams.
-
Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
-
Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions a plus.
-
Product experience in End User, Network, Compute, or Platform as a Service a plus.
Skills
Continual Improvement Process, Digital Products, Influencing Others, Product Lifecycle, Product Management, Product Strategies, Strategic Management, Strategy Development, Systems Thinking, Technical Product Management, User Feedback, User Research
Compensation
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Principal Digital Product Manager in the ACE organization, you’ll own the vision and roadmap for a portfolio of innovative digital solutions, ensuring alignment with business goals and customer needs. You define the strategy and annual commitments while ensuring products are iteratively delivering business value. You are accountable for a consistent application of product practices, including ways of working, behaviors, product mindset and work breakdown. This role is critical for ensuring processes and experiences are ready for the digital future-state and partner with the respective stakeholders to drive the necessary elimination, optimization and reengineering solutions. This role requires a deep understanding of technology, user experience, and data-driven decision-making to drive digital transformation and deliver exceptional user experiences.
Key Responsibilities
-
Product Strategy: Own the strategic direction of your area of responsibility (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
-
Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. Connect emerging tech and market trends to influence business strategy and achieve value.
-
Product Development: Collaborate with cross-functional teams to inform architectural decisions, support solution design and determine the appropriate path forward. Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis.
-
Roadmap Management and Alignment: Drive alignment on strategic intent and related priorities across teams and areas of responsibilities. Influence digital product strategy and backlogs across product areas in support of strategic priorities.
-
Performance Monitoring: Own over-arching intended outcome and ensure that product KPIs converge toward the ultimate intent across areas.
-
Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
-
Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
-
Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action
-
Advance Product Management Trade: Grow & mature Digital Product Management practitioner skills with your peers and team to drive consistency on DPM product practices, ways of working, ceremonies, behaviors and increasing product mindset, as well as fostering the growth of individuals on your team.
-
Grow Talent: Foster and evangelize Product Management community to recruit, attract, and develop world class talent. Create career opportunities and ensure mobility for key top talent, including succession plan for Lead DPMs.
-
Influence Operating Model: Work across the enterprise, focusing in the technology organization, to drive product-centric thinking and optimization of our ways of working.
Qualifications
-
Education: 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field a plus.
-
10+ years of product management experience, 4+ year’s coaching and leading teams.
-
Experience with Agile methodologies and product management tooling
-
Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
-
Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
-
Communication Skills: Excellent verbal and written communication skills.
-
Leadership: Proven ability to lead and inspire cross-functional teams.
-
Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
-
Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions a plus.
-
Product experience in End User, Network, Compute, or Platform as a Service a plus.
Skills
Continual Improvement Process, Digital Products, Influencing Others, Product Lifecycle, Product Management, Product Strategies, Strategic Management, Strategy Development, Systems Thinking, Technical Product Management, User Feedback, User Research
Compensation
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Principal Digital Product Manager in the ACE organization, you’ll own the vision and roadmap for a portfolio of innovative digital solutions, ensuring alignment with business goals and customer needs. You define the strategy and annual commitments while ensuring products are iteratively delivering business value. You are accountable for a consistent application of product practices, including ways of working, behaviors, product mindset and work breakdown. This role is critical for ensuring processes and experiences are ready for the digital future-state and partner with the respective stakeholders to drive the necessary elimination, optimization and reengineering solutions. This role requires a deep understanding of technology, user experience, and data-driven decision-making to drive digital transformation and deliver exceptional user experiences.
Key Responsibilities
-
Product Strategy: Own the strategic direction of your area of responsibility (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
-
Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. Connect emerging tech and market trends to influence business strategy and achieve value.
-
Product Development: Collaborate with cross-functional teams to inform architectural decisions, support solution design and determine the appropriate path forward. Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis.
-
Roadmap Management and Alignment: Drive alignment on strategic intent and related priorities across teams and areas of responsibilities. Influence digital product strategy and backlogs across product areas in support of strategic priorities.
-
Performance Monitoring: Own over-arching intended outcome and ensure that product KPIs converge toward the ultimate intent across areas.
-
Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
-
Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
-
Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action
-
Advance Product Management Trade: Grow & mature Digital Product Management practitioner skills with your peers and team to drive consistency on DPM product practices, ways of working, ceremonies, behaviors and increasing product mindset, as well as fostering the growth of individuals on your team.
-
Grow Talent: Foster and evangelize Product Management community to recruit, attract, and develop world class talent. Create career opportunities and ensure mobility for key top talent, including succession plan for Lead DPMs.
-
Influence Operating Model: Work across the enterprise, focusing in the technology organization, to drive product-centric thinking and optimization of our ways of working.
Qualifications
-
Education: 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field a plus.
-
10+ years of product management experience, 4+ year’s coaching and leading teams.
-
Experience with Agile methodologies and product management tooling
-
Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
-
Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
-
Communication Skills: Excellent verbal and written communication skills.
-
Leadership: Proven ability to lead and inspire cross-functional teams.
-
Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
-
Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions a plus.
-
Product experience in End User, Network, Compute, or Platform as a Service a plus.
Skills
Continual Improvement Process, Digital Products, Influencing Others, Product Lifecycle, Product Management, Product Strategies, Strategic Management, Strategy Development, Systems Thinking, Technical Product Management, User Feedback, User Research
Compensation
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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