Arity an Allstate company
Arity – Technical Account Manager
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Arity is a part of the Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We collect and analyze enormous amounts of data in order to provide cutting-edge solutions to companies invested in transportation.
With products like Routely®, Crash Detection, Drivesight®, and Marketing Solutions, we empower our partners to deliver personalized, data-driven experiences. Our integration with LeadCloud, a transparent data integration platform, enables seamless real-time data exchange across the insurance and marketing ecosystems.
As the connection between the client and company, the Customer Success team serves as both the voice of the customer and the face of Arity. Customer Success is — you guessed it — a customer-centric team working daily to develop shared goals through practical solutions, which offer real results. Collaborating daily with sales, engineering, product, and business strategy teams, Customer Success manages diverse relationships with grace and skill. They’re empowered to flex their creativity when solving problems, onboarding clients, and gathering customer feedback to ensure continued satisfaction. The Customer Success team is the advocate for our clients – the sounding board. Do you think you’re up for the challenge?
Role Overview
We’re looking for a Technical Account Manager (TAM) to join our Customer Success team. This mid-level, client-facing role is ideal for someone who thrives at the intersection of technology, data, and customer experience. You’ll be the technical liaison between Sales, Product, Engineering, and our clients—ensuring smooth onboarding, data delivery, and integration experiences across Arity and LeadCloud platforms.
Key Responsibilities
-
Mobile SDK Onboarding
-
Lead technical onboarding for clients implementing the Arity Driving Engine SDK on iOS and Android as well as core APIs.
-
Serve as the primary technical contact during onboarding, ensuring successful deployment and launch.
-
Coordinate with internal and client-side developers to troubleshoot and resolve issues.
-
Coordinate with and/train internal stakeholders including Customer Support and Customer Success Management to understand onboarding specifics for clients and are prepped to support once in production.
-
-
Data Delivery & Product Expertise
-
Become a subject matter expert on Arity’s data products, including Drivesight®, Crash Detection, and Marketing Solutions.
-
Facilitate seamless transitions from Sales to Delivery, ensuring clients understand and can act on the data they receive.
-
Support clients in interpreting aggregated telematics data and integrating it into their workflows.
-
-
API & Real-Time Data Integrations
-
Manage real-time data integrations using LeadCloud’s Integration Platform as a Service (iPaaS).
-
Troubleshoot and support API-related issues (REST, XML, JSON).
-
Collaborate with Product and Engineering to ensure successful and scalable integrations
-
Qualifications:
Required
– 5-8 years of experience in technical account management, solutions engineering, or implementation.
– Strong understanding of mobile frameworks and SDKs (iOS/Android).
– Proficiency with APIs and data formats (REST, XML, JSON).
– Excellent communication and client-facing skills.
– Experience working cross-functionally with Sales, Customer Success, Product, and Engineering teams.
– Ability to manage multiple projects in a fast-paced, data-driven environment.
Preferred
– Experience in the P&C insurance or insurance marketing space.
– Familiarity with telematics, mobility data, or marketing attribution platforms.
– Hands-on experience with tools like Postman, Swagger, or similar.
At Arity, great things happen when our people work together.
That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Skills
Application Programming Interface (API), Business Strategies, Collaborating, Customer Experience (CX), Customer Feedback, Customer Success, Mobile Frameworks, Onboarding, Software Development Kits (SDKs)
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Arity is a part of the Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We collect and analyze enormous amounts of data in order to provide cutting-edge solutions to companies invested in transportation.
With products like Routely®, Crash Detection, Drivesight®, and Marketing Solutions, we empower our partners to deliver personalized, data-driven experiences. Our integration with LeadCloud, a transparent data integration platform, enables seamless real-time data exchange across the insurance and marketing ecosystems.
As the connection between the client and company, the Customer Success team serves as both the voice of the customer and the face of Arity. Customer Success is — you guessed it — a customer-centric team working daily to develop shared goals through practical solutions, which offer real results. Collaborating daily with sales, engineering, product, and business strategy teams, Customer Success manages diverse relationships with grace and skill. They’re empowered to flex their creativity when solving problems, onboarding clients, and gathering customer feedback to ensure continued satisfaction. The Customer Success team is the advocate for our clients – the sounding board. Do you think you’re up for the challenge?
Role Overview
We’re looking for a Technical Account Manager (TAM) to join our Customer Success team. This mid-level, client-facing role is ideal for someone who thrives at the intersection of technology, data, and customer experience. You’ll be the technical liaison between Sales, Product, Engineering, and our clients—ensuring smooth onboarding, data delivery, and integration experiences across Arity and LeadCloud platforms.
Key Responsibilities
-
Mobile SDK Onboarding
-
Lead technical onboarding for clients implementing the Arity Driving Engine SDK on iOS and Android as well as core APIs.
-
Serve as the primary technical contact during onboarding, ensuring successful deployment and launch.
-
Coordinate with internal and client-side developers to troubleshoot and resolve issues.
-
Coordinate with and/train internal stakeholders including Customer Support and Customer Success Management to understand onboarding specifics for clients and are prepped to support once in production.
-
-
Data Delivery & Product Expertise
-
Become a subject matter expert on Arity’s data products, including Drivesight®, Crash Detection, and Marketing Solutions.
-
Facilitate seamless transitions from Sales to Delivery, ensuring clients understand and can act on the data they receive.
-
Support clients in interpreting aggregated telematics data and integrating it into their workflows.
-
-
API & Real-Time Data Integrations
-
Manage real-time data integrations using LeadCloud’s Integration Platform as a Service (iPaaS).
-
Troubleshoot and support API-related issues (REST, XML, JSON).
-
Collaborate with Product and Engineering to ensure successful and scalable integrations
-
Qualifications:
Required
– 5-8 years of experience in technical account management, solutions engineering, or implementation.
– Strong understanding of mobile frameworks and SDKs (iOS/Android).
– Proficiency with APIs and data formats (REST, XML, JSON).
– Excellent communication and client-facing skills.
– Experience working cross-functionally with Sales, Customer Success, Product, and Engineering teams.
– Ability to manage multiple projects in a fast-paced, data-driven environment.
Preferred
– Experience in the P&C insurance or insurance marketing space.
– Familiarity with telematics, mobility data, or marketing attribution platforms.
– Hands-on experience with tools like Postman, Swagger, or similar.
At Arity, great things happen when our people work together.
That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Skills
Application Programming Interface (API), Business Strategies, Collaborating, Customer Experience (CX), Customer Feedback, Customer Success, Mobile Frameworks, Onboarding, Software Development Kits (SDKs)
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Arity is a part of the Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We collect and analyze enormous amounts of data in order to provide cutting-edge solutions to companies invested in transportation.
With products like Routely®, Crash Detection, Drivesight®, and Marketing Solutions, we empower our partners to deliver personalized, data-driven experiences. Our integration with LeadCloud, a transparent data integration platform, enables seamless real-time data exchange across the insurance and marketing ecosystems.
As the connection between the client and company, the Customer Success team serves as both the voice of the customer and the face of Arity. Customer Success is — you guessed it — a customer-centric team working daily to develop shared goals through practical solutions, which offer real results. Collaborating daily with sales, engineering, product, and business strategy teams, Customer Success manages diverse relationships with grace and skill. They’re empowered to flex their creativity when solving problems, onboarding clients, and gathering customer feedback to ensure continued satisfaction. The Customer Success team is the advocate for our clients – the sounding board. Do you think you’re up for the challenge?
Role Overview
We’re looking for a Technical Account Manager (TAM) to join our Customer Success team. This mid-level, client-facing role is ideal for someone who thrives at the intersection of technology, data, and customer experience. You’ll be the technical liaison between Sales, Product, Engineering, and our clients—ensuring smooth onboarding, data delivery, and integration experiences across Arity and LeadCloud platforms.
Key Responsibilities
-
Mobile SDK Onboarding
-
Lead technical onboarding for clients implementing the Arity Driving Engine SDK on iOS and Android as well as core APIs.
-
Serve as the primary technical contact during onboarding, ensuring successful deployment and launch.
-
Coordinate with internal and client-side developers to troubleshoot and resolve issues.
-
Coordinate with and/train internal stakeholders including Customer Support and Customer Success Management to understand onboarding specifics for clients and are prepped to support once in production.
-
-
Data Delivery & Product Expertise
-
Become a subject matter expert on Arity’s data products, including Drivesight®, Crash Detection, and Marketing Solutions.
-
Facilitate seamless transitions from Sales to Delivery, ensuring clients understand and can act on the data they receive.
-
Support clients in interpreting aggregated telematics data and integrating it into their workflows.
-
-
API & Real-Time Data Integrations
-
Manage real-time data integrations using LeadCloud’s Integration Platform as a Service (iPaaS).
-
Troubleshoot and support API-related issues (REST, XML, JSON).
-
Collaborate with Product and Engineering to ensure successful and scalable integrations
-
Qualifications:
Required
– 5-8 years of experience in technical account management, solutions engineering, or implementation.
– Strong understanding of mobile frameworks and SDKs (iOS/Android).
– Proficiency with APIs and data formats (REST, XML, JSON).
– Excellent communication and client-facing skills.
– Experience working cross-functionally with Sales, Customer Success, Product, and Engineering teams.
– Ability to manage multiple projects in a fast-paced, data-driven environment.
Preferred
– Experience in the P&C insurance or insurance marketing space.
– Familiarity with telematics, mobility data, or marketing attribution platforms.
– Hands-on experience with tools like Postman, Swagger, or similar.
At Arity, great things happen when our people work together.
That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Skills
Application Programming Interface (API), Business Strategies, Collaborating, Customer Experience (CX), Customer Feedback, Customer Success, Mobile Frameworks, Onboarding, Software Development Kits (SDKs)
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
- 401(k) plan
- Pension plan
- Free financial counseling
- Paid time off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.