Home Job Search Paralegal Senior Specialist (Hybrid)

Allstate

Paralegal Senior Specialist (Hybrid)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

The Senior Specialist provides paralegal support for specific a practice area under limited attorney supervision. This individual serves as subject matter expert regarding complex legal research. The Senior Specialist proactively identifies, summarizes, and monitors relevant issues. This role also manages intake of new matters, as well as the data in case management system, and gathers matter related documents for the attorney to analyze.

Key responsibilities

Liaising with attorneys in order to progress cases to settlement or trial
Liaising with clients in relation to documentation and case updates, through either electronic mail and/or telephone calls
The handling of your own caseload that requires proactive organization and prioritization in order to progress cases in a timely manner and ensure deadlines are met
Gathering, collation and service of outgoing discovery
Review of incoming mail and discovery documentation
Drafting, e-filing and service of pleadings
Document production tasks to include preparation of legal documentation and correspondence
Instruction of agencies and experts
Use of case management system, Microsoft Office package and other software and applications as required
Analyze and review documentation and case status to independently determine further requirements within cases
Review and recovery of damages and/or expenses
Involvement in specialist projects on an ad hoc basis

Essential Skills

All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.

A relevant Legal undergraduate degree or postgraduate degree or paralegal qualification with a minimum of 6 months experience working in a paralegal or similar legal support role; 
OR A Minimum 2 years’ experience working in a legal support role within personal injury;
OR A Minimum 3 years’ experience working in a legal support role outside of personal injury;
OR A Minimum 3 years’ experience working within the insurance claims industry.

Desirable Skills

Experience of using case management systems and other software packages
Experience of working in defense personal injury litigation  
Experience of working within the insurance industry
Experience within a fast-paced, high volume and innovative environment
Experience working within an international organization 
Experience working in a hybrid role using online meeting applications
Previous experience within US business or jurisdiction
2.1 or above in law related Undergraduate Degree
Relevant postgraduate qualification

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Job Posting End Date: Monday 29th September [11:59pm]

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Why join us?

Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts

• Access to world-class learning platforms and award-winning L&D

• Clear career paths, internal mobility, and a strong focus on growth

• A people-first culture with flexible working options

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

Posting End Date:

30 September 2025

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.