Allstate
Service Analyst II
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Service Analyst II for NOC Operations is an experienced technical professional in our Standard Incident service team, leading the monitoring, troubleshooting, and resolution of infrastructure incidents across our enterprise technology ecosystem. As a strong contributor to our “Zero Wait” customer obsession initiative, this role drives rapid and effective response to system alerts, ensuring the reliability and performance of Allstate’s critical infrastructure. With demonstrated proficiency in UNIX, Storage, and Backup environments, this position also demonstrates broad versatility across Windows, Nutanix, Azure, and AWS platforms.
Working within our product-centric operating model, the Service Analyst II applies deep technical knowledge and operational expertise to collaborate with Digital Product Teams (DPTs) and other Service Teams to optimize service delivery, eliminate friction points, and design automation solutions that enhance system reliability and customer experience.
Technical Leadership
-
Serve as the primary technical escalation point for complex incidents across Storage, UNIX, and Backup technology stacks, providing expert guidance to junior analysts
-
Lead incident response during critical outages, coordinating actions across team members and engineering partners to drive rapid resolution
-
Coach and mentor Service Analyst I team members, providing technical guidance and supporting career development
-
Develop and maintain deep technical expertise across multiple infrastructure domains
-
Drive knowledge sharing across the NOC team through documentation, SOPs, and active participation in training and development sessions
Service Excellence
-
Lead by example in proactive monitoring and rapid response to alerts across multiple technology stacks, consistently achieving strong Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) metrics
-
Champion “Zero Wait” principles in incident response, taking immediate and decisive action on Emergency Command Center (ECC) calls without waiting to be prompted
-
Critically evaluate and improve Standard Operating Procedures (SOPs) while identifying strategic opportunities to enhance processes and automate complex tasks
-
Lead shift turnover meetings to ensure seamless 24/7 operational coverage and comprehensive knowledge transfer
-
Actively contribute to and help prioritize the Service Improvement Backlog (SIB) with strategic ideas that substantially enhance service delivery and eliminate customer friction points
Technical Operations
-
Provide advanced Level 2 support for enterprise infrastructure systems including Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Linux (RedHat), and Backup (Rubrik) technologies, with minimal escalation required for common and moderately complex issues
-
Design and execute incident remediation strategies for both documented and novel problems, applying advanced technical judgment in complex or ambiguous scenarios
-
Lead post-incident Retrospective reviews and problem management activities, driving root cause analysis and implementing preventive measures against recurring issues
-
Partner closely with engineering teams to implement and validate system changes, providing strong operational perspective and ensuring readiness for production
-
Apply advanced techniques with monitoring tools including Netcool, Tivoli, Prism Element / Central, Datadog, and Azure Data Explorer (ADX) to proactively identify, diagnose, and prevent system issues
Continuous Improvement
-
Analyze complex incident patterns and trends to architect automation solutions that reduce manual intervention and improve service outcomes
-
Develop comprehensive knowledge base strategies and ensure knowledge artifacts meet high quality standards for accuracy and usability across the NOC team
-
Present at service reviews and demo sessions with technology partners, showcasing NOC operational improvements and contributions
-
Drive the team’s KPI improvements through technical expertise, process optimization, and a continuous improvement mindset
-
Lead significant contributions to the NOC automation pipeline by identifying, designing, and advocating for automation solutions that improve service delivery
Qualifications
Preferred
-
6+ years of experience in technical operations, IT support, or system administration
-
Advanced working knowledge of enterprise systems (UNIX/Linux (RedHat), Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Backup (Rubrik), Windows, Nutanix) with demonstrated ability to troubleshoot complex issues
-
Strong understanding of incident management processes, incident / event management frameworks, and service delivery optimization
-
Advanced troubleshooting and analytical skills with demonstrated ability to resolve complex and novel technical challenges
-
Strong communication abilities, particularly during high-pressure situations and when explaining technical concepts to non-technical stakeholders
-
Strong understanding of automation concepts and tools (GitHub, Ansible, Jenkins, CI/CD pipelines)
-
Advanced scripting skills (Bash, Python, PowerShell) with the ability to develop and contribute to automation solutions
-
Strong skills with monitoring tools (Datadog, Azure Data Explorer (ADX)) including custom dashboard usage and alert tuning
-
Familiarity with AI-assisted tools for incident triage, root cause analysis, or automated remediation workflows
-
Familiarity with large language model (LLM) tools (e.g., GitHub Copilot, Microsoft Copilot, or similar) to accelerate documentation, scripting, and knowledge base development
-
Working knowledge of DevOps practices and principles with experience implementing infrastructure as code
-
Leadership experience in a 24/7 operational environment
Growth Path
This position offers clear pathways to advance into senior technical or leadership roles, including:
-
Service Analyst III roles with deeper technical specialization and formal mentoring responsibilities
-
Service Consultant roles focusing on complex technical solutions and automation
-
Technical leadership in specialized infrastructure domains
-
Service management roles with people leadership responsibilities
#LI-CJ1
Skills
Building Architecture, Cloud Infrastructure, Computer Science, Infrastructure as a Service (IaaS), Process Improvements, Services Management, Software Development Life Cycle (SDLC), System Administration
Compensation
Compensation offered for this role is 75,100.00 – 126,325.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Service Analyst II for NOC Operations is an experienced technical professional in our Standard Incident service team, leading the monitoring, troubleshooting, and resolution of infrastructure incidents across our enterprise technology ecosystem. As a strong contributor to our “Zero Wait” customer obsession initiative, this role drives rapid and effective response to system alerts, ensuring the reliability and performance of Allstate’s critical infrastructure. With demonstrated proficiency in UNIX, Storage, and Backup environments, this position also demonstrates broad versatility across Windows, Nutanix, Azure, and AWS platforms.
Working within our product-centric operating model, the Service Analyst II applies deep technical knowledge and operational expertise to collaborate with Digital Product Teams (DPTs) and other Service Teams to optimize service delivery, eliminate friction points, and design automation solutions that enhance system reliability and customer experience.
Technical Leadership
-
Serve as the primary technical escalation point for complex incidents across Storage, UNIX, and Backup technology stacks, providing expert guidance to junior analysts
-
Lead incident response during critical outages, coordinating actions across team members and engineering partners to drive rapid resolution
-
Coach and mentor Service Analyst I team members, providing technical guidance and supporting career development
-
Develop and maintain deep technical expertise across multiple infrastructure domains
-
Drive knowledge sharing across the NOC team through documentation, SOPs, and active participation in training and development sessions
Service Excellence
-
Lead by example in proactive monitoring and rapid response to alerts across multiple technology stacks, consistently achieving strong Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) metrics
-
Champion “Zero Wait” principles in incident response, taking immediate and decisive action on Emergency Command Center (ECC) calls without waiting to be prompted
-
Critically evaluate and improve Standard Operating Procedures (SOPs) while identifying strategic opportunities to enhance processes and automate complex tasks
-
Lead shift turnover meetings to ensure seamless 24/7 operational coverage and comprehensive knowledge transfer
-
Actively contribute to and help prioritize the Service Improvement Backlog (SIB) with strategic ideas that substantially enhance service delivery and eliminate customer friction points
Technical Operations
-
Provide advanced Level 2 support for enterprise infrastructure systems including Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Linux (RedHat), and Backup (Rubrik) technologies, with minimal escalation required for common and moderately complex issues
-
Design and execute incident remediation strategies for both documented and novel problems, applying advanced technical judgment in complex or ambiguous scenarios
-
Lead post-incident Retrospective reviews and problem management activities, driving root cause analysis and implementing preventive measures against recurring issues
-
Partner closely with engineering teams to implement and validate system changes, providing strong operational perspective and ensuring readiness for production
-
Apply advanced techniques with monitoring tools including Netcool, Tivoli, Prism Element / Central, Datadog, and Azure Data Explorer (ADX) to proactively identify, diagnose, and prevent system issues
Continuous Improvement
-
Analyze complex incident patterns and trends to architect automation solutions that reduce manual intervention and improve service outcomes
-
Develop comprehensive knowledge base strategies and ensure knowledge artifacts meet high quality standards for accuracy and usability across the NOC team
-
Present at service reviews and demo sessions with technology partners, showcasing NOC operational improvements and contributions
-
Drive the team’s KPI improvements through technical expertise, process optimization, and a continuous improvement mindset
-
Lead significant contributions to the NOC automation pipeline by identifying, designing, and advocating for automation solutions that improve service delivery
Qualifications
Preferred
-
6+ years of experience in technical operations, IT support, or system administration
-
Advanced working knowledge of enterprise systems (UNIX/Linux (RedHat), Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Backup (Rubrik), Windows, Nutanix) with demonstrated ability to troubleshoot complex issues
-
Strong understanding of incident management processes, incident / event management frameworks, and service delivery optimization
-
Advanced troubleshooting and analytical skills with demonstrated ability to resolve complex and novel technical challenges
-
Strong communication abilities, particularly during high-pressure situations and when explaining technical concepts to non-technical stakeholders
-
Strong understanding of automation concepts and tools (GitHub, Ansible, Jenkins, CI/CD pipelines)
-
Advanced scripting skills (Bash, Python, PowerShell) with the ability to develop and contribute to automation solutions
-
Strong skills with monitoring tools (Datadog, Azure Data Explorer (ADX)) including custom dashboard usage and alert tuning
-
Familiarity with AI-assisted tools for incident triage, root cause analysis, or automated remediation workflows
-
Familiarity with large language model (LLM) tools (e.g., GitHub Copilot, Microsoft Copilot, or similar) to accelerate documentation, scripting, and knowledge base development
-
Working knowledge of DevOps practices and principles with experience implementing infrastructure as code
-
Leadership experience in a 24/7 operational environment
Growth Path
This position offers clear pathways to advance into senior technical or leadership roles, including:
-
Service Analyst III roles with deeper technical specialization and formal mentoring responsibilities
-
Service Consultant roles focusing on complex technical solutions and automation
-
Technical leadership in specialized infrastructure domains
-
Service management roles with people leadership responsibilities
#LI-CJ1
Skills
Building Architecture, Cloud Infrastructure, Computer Science, Infrastructure as a Service (IaaS), Process Improvements, Services Management, Software Development Life Cycle (SDLC), System Administration
Compensation
Compensation offered for this role is 75,100.00 – 126,325.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Service Analyst II for NOC Operations is an experienced technical professional in our Standard Incident service team, leading the monitoring, troubleshooting, and resolution of infrastructure incidents across our enterprise technology ecosystem. As a strong contributor to our “Zero Wait” customer obsession initiative, this role drives rapid and effective response to system alerts, ensuring the reliability and performance of Allstate’s critical infrastructure. With demonstrated proficiency in UNIX, Storage, and Backup environments, this position also demonstrates broad versatility across Windows, Nutanix, Azure, and AWS platforms.
Working within our product-centric operating model, the Service Analyst II applies deep technical knowledge and operational expertise to collaborate with Digital Product Teams (DPTs) and other Service Teams to optimize service delivery, eliminate friction points, and design automation solutions that enhance system reliability and customer experience.
Technical Leadership
-
Serve as the primary technical escalation point for complex incidents across Storage, UNIX, and Backup technology stacks, providing expert guidance to junior analysts
-
Lead incident response during critical outages, coordinating actions across team members and engineering partners to drive rapid resolution
-
Coach and mentor Service Analyst I team members, providing technical guidance and supporting career development
-
Develop and maintain deep technical expertise across multiple infrastructure domains
-
Drive knowledge sharing across the NOC team through documentation, SOPs, and active participation in training and development sessions
Service Excellence
-
Lead by example in proactive monitoring and rapid response to alerts across multiple technology stacks, consistently achieving strong Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) metrics
-
Champion “Zero Wait” principles in incident response, taking immediate and decisive action on Emergency Command Center (ECC) calls without waiting to be prompted
-
Critically evaluate and improve Standard Operating Procedures (SOPs) while identifying strategic opportunities to enhance processes and automate complex tasks
-
Lead shift turnover meetings to ensure seamless 24/7 operational coverage and comprehensive knowledge transfer
-
Actively contribute to and help prioritize the Service Improvement Backlog (SIB) with strategic ideas that substantially enhance service delivery and eliminate customer friction points
Technical Operations
-
Provide advanced Level 2 support for enterprise infrastructure systems including Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Linux (RedHat), and Backup (Rubrik) technologies, with minimal escalation required for common and moderately complex issues
-
Design and execute incident remediation strategies for both documented and novel problems, applying advanced technical judgment in complex or ambiguous scenarios
-
Lead post-incident Retrospective reviews and problem management activities, driving root cause analysis and implementing preventive measures against recurring issues
-
Partner closely with engineering teams to implement and validate system changes, providing strong operational perspective and ensuring readiness for production
-
Apply advanced techniques with monitoring tools including Netcool, Tivoli, Prism Element / Central, Datadog, and Azure Data Explorer (ADX) to proactively identify, diagnose, and prevent system issues
Continuous Improvement
-
Analyze complex incident patterns and trends to architect automation solutions that reduce manual intervention and improve service outcomes
-
Develop comprehensive knowledge base strategies and ensure knowledge artifacts meet high quality standards for accuracy and usability across the NOC team
-
Present at service reviews and demo sessions with technology partners, showcasing NOC operational improvements and contributions
-
Drive the team’s KPI improvements through technical expertise, process optimization, and a continuous improvement mindset
-
Lead significant contributions to the NOC automation pipeline by identifying, designing, and advocating for automation solutions that improve service delivery
Qualifications
Preferred
-
6+ years of experience in technical operations, IT support, or system administration
-
Advanced working knowledge of enterprise systems (UNIX/Linux (RedHat), Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Backup (Rubrik), Windows, Nutanix) with demonstrated ability to troubleshoot complex issues
-
Strong understanding of incident management processes, incident / event management frameworks, and service delivery optimization
-
Advanced troubleshooting and analytical skills with demonstrated ability to resolve complex and novel technical challenges
-
Strong communication abilities, particularly during high-pressure situations and when explaining technical concepts to non-technical stakeholders
-
Strong understanding of automation concepts and tools (GitHub, Ansible, Jenkins, CI/CD pipelines)
-
Advanced scripting skills (Bash, Python, PowerShell) with the ability to develop and contribute to automation solutions
-
Strong skills with monitoring tools (Datadog, Azure Data Explorer (ADX)) including custom dashboard usage and alert tuning
-
Familiarity with AI-assisted tools for incident triage, root cause analysis, or automated remediation workflows
-
Familiarity with large language model (LLM) tools (e.g., GitHub Copilot, Microsoft Copilot, or similar) to accelerate documentation, scripting, and knowledge base development
-
Working knowledge of DevOps practices and principles with experience implementing infrastructure as code
-
Leadership experience in a 24/7 operational environment
Growth Path
This position offers clear pathways to advance into senior technical or leadership roles, including:
-
Service Analyst III roles with deeper technical specialization and formal mentoring responsibilities
-
Service Consultant roles focusing on complex technical solutions and automation
-
Technical leadership in specialized infrastructure domains
-
Service management roles with people leadership responsibilities
#LI-CJ1
Skills
Building Architecture, Cloud Infrastructure, Computer Science, Infrastructure as a Service (IaaS), Process Improvements, Services Management, Software Development Life Cycle (SDLC), System Administration
Compensation
Compensation offered for this role is 75,100.00 – 126,325.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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