Broker (GTA)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped performance-based incentives
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Position Overview

We are seeking a licensed Broker who is passionate about delivering exceptional customer service and insurance solutions. In this role, you will work directly with customers, referral partners, and carrier partners to identify insurance needs, provide coverage recommendations, negotiate solutions, and deliver a seamless customer experience.

The ideal candidate is highly organized, relationship-focused, and knowledgeable in personal and/or commercial lines insurance. This role offers an opportunity to work in a collaborative brokerage environment while helping customers access tailored insurance solutions from multiple markets.

Key Responsibilities

Manage inbound and outbound customer interactions related to insurance inquiries, renewals, endorsements, and new business opportunities.
Assess customer needs and provide suitable insurance solutions through broker partner markets.
Obtain, analyze, and compare quotes from multiple insurance carriers to recommend the best coverage options.
Build strong relationships with customers, referral partners, and insurance carriers.
Identify opportunities to retain and grow customer business through cross-selling and value-added recommendations.
Ensure all applications, policy documentation, and underwriting information are accurate and complete.
Maintain compliance with brokerage, regulatory, and carrier guidelines.
Resolve customer concerns promptly and professionally.
Stay current on insurance products, coverage enhancements, and industry trends.
Maintain detailed customer records and documentation within brokerage systems.

Qualifications

Active RIBO License in good standing required.
2+ years of insurance brokerage, personal lines, or commercial lines experience preferred.
Strong knowledge of property and casualty insurance products.
Experience working with multiple insurance carriers and broker markets is an asset.
Excellent communication, negotiation, and relationship-building skills.
Strong attention to detail and organizational abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with brokerage management systems and Microsoft Office applications.

Nice to Have

Commercial insurance experience.
Exposure to underwriting and market placement activities.
Experience handling referrals and complex insurance risks.
CAIB designation or progress toward completion is considered an asset.

What Success Looks Like

Delivering exceptional customer experiences and service levels.
Building strong relationships with customers, carrier partners, and referral sources.
Successfully placing business across multiple insurance markets.
Contributing to customer retention, growth, and profitability objectives.
Maintaining a high standard of compliance and professionalism.

#LI-MT1

Skills

Customer Service, Insurance, Sales

Compensation

Expected compensation for this role ranges from $63,000 – $70,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.