Allstate
Guidewire Platform Consultant
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back
Role Summary
ACG is seeking a highly experienced Guidewire Platform Consultant across all three core Guidewire InsuranceSuite modules: PolicyCenter, ClaimCenter, and BillingCenter. This senior-level role is the primary go-to expert for both business and technical teams, providing strategic leadership in the a development, configuration, and optimization of our Guidewire platform. The consultant will leverage deep technical proficiency in Guidewire development (Gosu & Java) and in-depth knowledge of Guidewire Cloud (on AWS) to drive best practices and innovative solutions.
Role Designation: Hybrid
Key Responsibilities
- Guidewire InsuranceSuite Leadership: Lead the end-to-end design, configuration, and customization of Guidewire PolicyCenter, BillingCenter, and ClaimCenter solutions to meet business requirements. Serve as the in-house expert on all InsuranceSuite modules, ensuring cohesive architecture and integration across policy administration, billing, and claims functions.
- Solution Design & Development: Develop and review high-quality code and configurations, implementing complex business rules and workflows using Gosu (Guidewire’s JVM-based language) and Java. Establish coding standards and best practices for Guidewire development (including Gosu best practices, PCF screen configurations, and integration approaches) to maintain consistency and performance.
- Technical Architecture & Best Practices: Drive the technical architecture and strategic roadmap of the Guidewire platform, making decisions on configuration vs. customization and ensuring the system’s design adheres to Guidewire best practices and performance guidelines. Optimize the platform’s architecture for scalability, reliability, and security, aligning with enterprise IT standards and the insurance industry’s evolving needs.
- Guidewire Cloud & AWS Management: Oversee Guidewire Cloud environments and related AWS infrastructure, ensuring efficient deployment, monitoring, and maintenance of the core systems. Work closely with DevOps teams to manage CI/CD pipelines and environment configurations for cloud deployments, leveraging AWS services and Guidewire Cloud tools to enable rapid, safe delivery of updates.
- Integration & Platform Extensibility: Guide the integration of Guidewire modules with external systems and services. Define and implement integration strategies (SOAP/REST APIs, messaging, middleware) to connect PolicyCenter/BillingCenter/ClaimCenter with third-party applications (e.g. payment gateways, document management, data warehouses). Ensure data consistency and process flow across the enterprise ecosystem, utilizing tools like MuleSoft or Kafka as needed for robust integrations.
- Business Collaboration & Requirements Alignment: Act as a trusted advisor to business stakeholders in underwriting, claims, billing, and product management. Collaborate with business, Managing/Lead Engineer, DPM/Lead DPM to translate business requirements into effective Guidewire configurations and workflows, leveraging out-of-the-box capabilities of the platform to minimize custom code. Provide guidance on how product features (e.g. new insurance coverages or billing plans) can be implemented within Guidewire’s framework, ensuring solutions meet customer and business needs.
- Regulatory Compliance & Canadian Insurance Expertise: Ensure that the Guidewire platform configuration and enhancements comply with Canadian P&C insurance regulatory standards and local market practices. Incorporate knowledge of the Canadian insurance landscape (e.g. provincial regulations, bilingual policy documentation requirements, industry-standard forms) into system design so that policy, billing, and claims processes meet all compliance and reporting obligations.
- Mentorship & Knowledge Sharing: Provide strong technical leadership and mentorship to internal development teams. Coach and train developers on Guidewire development techniques, GOSU programming, and InsuranceSuite configuration, enabling the team to grow their expertise. Conduct code reviews and design reviews, and foster a culture of continuous improvement and learning. Empower internal IT staff through knowledge transfer, with the goal of building self-sufficiency in managing and extending the Guidewire platform.
- Stakeholder Communication: Communicate complex technical concepts in clear, accessible terms to senior management and non-technical stakeholders. Prepare and present strategic recommendations for leveraging Guidewire capabilities to improve business outcomes (e.g. faster claims processing, enhanced customer experience, new product offerings). Act as the liaison to Guidewire Inc. and implementation partners when needed, managing those relationships and keeping the organization informed about product roadmaps, new features, and opportunities to further exploit the platform.
Qualifications & Skills
- Education & Experience: Bachelor’s degree in Computer Science, Software Engineering, or a related field (advanced degree or relevant certifications an asset). 10+ years of experience in enterprise software development with at least 8+ years dedicated to Guidewire InsuranceSuite implementation and configuration in a developer or architect capacity. Prior role as a Guidewire Technical Lead or Architect on a major implementation program is a plus.
- Guidewire Module Expertise: Proven hands-on expertise across Guidewire’s core modules – PolicyCenter, ClaimCenter, and BillingCenter – including multiple full-cycle implementations or upgrades. In-depth understanding of each module’s capabilities and how they interconnect as part of the InsuranceSuite.
- Digital Modules: Familiarity with Guidewire Digital products and portals (e.g. CustomerEngage, ProducerEngage) and the Jutro UI framework. Experience integrating or configuring digital front-end components with the core Guidewire back-end is an advantage.Programming & Configuration Skills: Strong proficiency in Gosu programming (Guidewire’s primary language) and Java. Ability to write and optimize Gosu code and Guidewire configurations (rules, event-driven logic, PCF screen layouts, data model extensions) following best practices. Experience integrating Guidewire with Java-based frameworks and external APIs is essential.
- GW Certification: Guidewire ACE Status (Lastet cloud credentials) in one or more modules of the InsuranceSuite is highly desired, demonstrating mastery of Guidewire development best practices and performance tuning. At minimum, candidates should hold multiple Guidewire certifications (Associate/Specialist/Professional) across PolicyCenter, BillingCenter, and ClaimCenter tracks.
- Guidewire Cloud & AWS Experience: In-depth experience with Guidewire Cloud deployments or cloud-hosted Guidewire environments. Knowledge of the Guidewire Cloud Platform architecture and familiarity with AWS cloud services used by Guidewire (such as AWS infrastructure for scalability and resilience). Ability to manage environments, plan upgrades, and utilize cloud tools for logging, monitoring, and performance management.
- Architecture & Integration: Strong knowledge of Guidewire’s architecture and integration mechanisms. Experience designing integration solutions between Guidewire modules and external systems (policy admin portals, legacy systems, third-party data providers). Proficiency with web services (SOAP, REST), messaging queues, and integration platforms; able to ensure data integrity and efficient process flow across integrated systems.
- Insurance Domain Knowledge: Solid understanding of Property & Casualty insurance processes and products. Expertise in the Canadian insurance landscape is required – including familiarity with personal and commercial lines products, provincial regulatory frameworks, and industry standards in Canada. This includes awareness of how local regulations impact policy rating, forms, claims handling, and reporting. P&C Domain credentials such as CIP/FCIP are preferred.
- Leadership & Communication: Demonstrated ability to lead technical teams and projects. Excellent communication skills, with the ability to articulate complex technical concepts to business leaders and to produce clear documentation/diagrams for solutions. Proven experience in mentoring developers or analysts and driving adoption of best practices across teams. A track record of influencing stakeholders and driving consensus between technical and business groups is important.
- Problem-Solving: Strong analytical and problem-solving skills, especially in troubleshooting Guidewire application issues, performance bottlenecks, or integration challenges. Able to remain calm under pressure and methodical in diagnosing and resolving critical production problems to maintain business continuity.
- Change Management: Experience in organizational change management related to core system transformation. Ability to help plan user training, adoption strategies, and ensure business readiness when rolling out new Guidewire capabilities.
Platform Consulting Skill Canvas
- Engineering Excellence
- Infuses simplification and reuse as a foundation for solutioning
- Influences architectural standards based on engineering learnings
- Pragmatically balances architecture north star against digital product needs and speed to market
- Leads and displays engineering mindset, leveraging practical coding skills/ability to drive simple solutions and achieve intended outcomes
- Ability to pair with engineers as needed
- Active participant incident responses and root cause analysis in partnership with Managing Engineer
- Proficiency in Outcome-based Iterative Delivery
- Expert in facilitating discovery & framing sessions along with other key ceremonies in partnership with Digital Product Managers
- Strong bias for speed to market, advocating for paths to reuse capabilities and minimize the need to code to validate hypothesis
- Expert in breaking down North star vision into actionable hypotheses and advocates for quick iterative test & learn cycles.
- Strategic, Design & Systems Thinking
- Drives design thinking absolutes inclusive of lean hypothesis frameworks as part of discovery & framing ceremonies
- Orchestrates solutioning across digital products in partnership with Managing Engineers
- Ensures stakeholders stick to problem and opportunity statements not solutions
- Passionate promotor of emerging technologies and market trends
- Impact & Influence
- Expert in driving effective root cause analysis and mistake proofing
- Ability to influence audiences at all levels
- Uplifts and supports development, impact, and growth of platform consultant community
- Uses personality to run effective ceremonies, pushes back and influences with grace and skill
- Subject matter expert related to the consumer journey/business process and the influence of technology
- Skillfully applies emotional intelligence to gain trust and influence across Digital Product Managers and Managing Engineers
- Ability to effectively identify and skillfully stop workstreams that do not appropriately fit within strategy or value being pursued
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back
Role Summary
ACG is seeking a highly experienced Guidewire Platform Consultant across all three core Guidewire InsuranceSuite modules: PolicyCenter, ClaimCenter, and BillingCenter. This senior-level role is the primary go-to expert for both business and technical teams, providing strategic leadership in the a development, configuration, and optimization of our Guidewire platform. The consultant will leverage deep technical proficiency in Guidewire development (Gosu & Java) and in-depth knowledge of Guidewire Cloud (on AWS) to drive best practices and innovative solutions.
Role Designation: Hybrid
Key Responsibilities
- Guidewire InsuranceSuite Leadership: Lead the end-to-end design, configuration, and customization of Guidewire PolicyCenter, BillingCenter, and ClaimCenter solutions to meet business requirements. Serve as the in-house expert on all InsuranceSuite modules, ensuring cohesive architecture and integration across policy administration, billing, and claims functions.
- Solution Design & Development: Develop and review high-quality code and configurations, implementing complex business rules and workflows using Gosu (Guidewire’s JVM-based language) and Java. Establish coding standards and best practices for Guidewire development (including Gosu best practices, PCF screen configurations, and integration approaches) to maintain consistency and performance.
- Technical Architecture & Best Practices: Drive the technical architecture and strategic roadmap of the Guidewire platform, making decisions on configuration vs. customization and ensuring the system’s design adheres to Guidewire best practices and performance guidelines. Optimize the platform’s architecture for scalability, reliability, and security, aligning with enterprise IT standards and the insurance industry’s evolving needs.
- Guidewire Cloud & AWS Management: Oversee Guidewire Cloud environments and related AWS infrastructure, ensuring efficient deployment, monitoring, and maintenance of the core systems. Work closely with DevOps teams to manage CI/CD pipelines and environment configurations for cloud deployments, leveraging AWS services and Guidewire Cloud tools to enable rapid, safe delivery of updates.
- Integration & Platform Extensibility: Guide the integration of Guidewire modules with external systems and services. Define and implement integration strategies (SOAP/REST APIs, messaging, middleware) to connect PolicyCenter/BillingCenter/ClaimCenter with third-party applications (e.g. payment gateways, document management, data warehouses). Ensure data consistency and process flow across the enterprise ecosystem, utilizing tools like MuleSoft or Kafka as needed for robust integrations.
- Business Collaboration & Requirements Alignment: Act as a trusted advisor to business stakeholders in underwriting, claims, billing, and product management. Collaborate with business, Managing/Lead Engineer, DPM/Lead DPM to translate business requirements into effective Guidewire configurations and workflows, leveraging out-of-the-box capabilities of the platform to minimize custom code. Provide guidance on how product features (e.g. new insurance coverages or billing plans) can be implemented within Guidewire’s framework, ensuring solutions meet customer and business needs.
- Regulatory Compliance & Canadian Insurance Expertise: Ensure that the Guidewire platform configuration and enhancements comply with Canadian P&C insurance regulatory standards and local market practices. Incorporate knowledge of the Canadian insurance landscape (e.g. provincial regulations, bilingual policy documentation requirements, industry-standard forms) into system design so that policy, billing, and claims processes meet all compliance and reporting obligations.
- Mentorship & Knowledge Sharing: Provide strong technical leadership and mentorship to internal development teams. Coach and train developers on Guidewire development techniques, GOSU programming, and InsuranceSuite configuration, enabling the team to grow their expertise. Conduct code reviews and design reviews, and foster a culture of continuous improvement and learning. Empower internal IT staff through knowledge transfer, with the goal of building self-sufficiency in managing and extending the Guidewire platform.
- Stakeholder Communication: Communicate complex technical concepts in clear, accessible terms to senior management and non-technical stakeholders. Prepare and present strategic recommendations for leveraging Guidewire capabilities to improve business outcomes (e.g. faster claims processing, enhanced customer experience, new product offerings). Act as the liaison to Guidewire Inc. and implementation partners when needed, managing those relationships and keeping the organization informed about product roadmaps, new features, and opportunities to further exploit the platform.
Qualifications & Skills
- Education & Experience: Bachelor’s degree in Computer Science, Software Engineering, or a related field (advanced degree or relevant certifications an asset). 10+ years of experience in enterprise software development with at least 8+ years dedicated to Guidewire InsuranceSuite implementation and configuration in a developer or architect capacity. Prior role as a Guidewire Technical Lead or Architect on a major implementation program is a plus.
- Guidewire Module Expertise: Proven hands-on expertise across Guidewire’s core modules – PolicyCenter, ClaimCenter, and BillingCenter – including multiple full-cycle implementations or upgrades. In-depth understanding of each module’s capabilities and how they interconnect as part of the InsuranceSuite.
- Digital Modules: Familiarity with Guidewire Digital products and portals (e.g. CustomerEngage, ProducerEngage) and the Jutro UI framework. Experience integrating or configuring digital front-end components with the core Guidewire back-end is an advantage.Programming & Configuration Skills: Strong proficiency in Gosu programming (Guidewire’s primary language) and Java. Ability to write and optimize Gosu code and Guidewire configurations (rules, event-driven logic, PCF screen layouts, data model extensions) following best practices. Experience integrating Guidewire with Java-based frameworks and external APIs is essential.
- GW Certification: Guidewire ACE Status (Lastet cloud credentials) in one or more modules of the InsuranceSuite is highly desired, demonstrating mastery of Guidewire development best practices and performance tuning. At minimum, candidates should hold multiple Guidewire certifications (Associate/Specialist/Professional) across PolicyCenter, BillingCenter, and ClaimCenter tracks.
- Guidewire Cloud & AWS Experience: In-depth experience with Guidewire Cloud deployments or cloud-hosted Guidewire environments. Knowledge of the Guidewire Cloud Platform architecture and familiarity with AWS cloud services used by Guidewire (such as AWS infrastructure for scalability and resilience). Ability to manage environments, plan upgrades, and utilize cloud tools for logging, monitoring, and performance management.
- Architecture & Integration: Strong knowledge of Guidewire’s architecture and integration mechanisms. Experience designing integration solutions between Guidewire modules and external systems (policy admin portals, legacy systems, third-party data providers). Proficiency with web services (SOAP, REST), messaging queues, and integration platforms; able to ensure data integrity and efficient process flow across integrated systems.
- Insurance Domain Knowledge: Solid understanding of Property & Casualty insurance processes and products. Expertise in the Canadian insurance landscape is required – including familiarity with personal and commercial lines products, provincial regulatory frameworks, and industry standards in Canada. This includes awareness of how local regulations impact policy rating, forms, claims handling, and reporting. P&C Domain credentials such as CIP/FCIP are preferred.
- Leadership & Communication: Demonstrated ability to lead technical teams and projects. Excellent communication skills, with the ability to articulate complex technical concepts to business leaders and to produce clear documentation/diagrams for solutions. Proven experience in mentoring developers or analysts and driving adoption of best practices across teams. A track record of influencing stakeholders and driving consensus between technical and business groups is important.
- Problem-Solving: Strong analytical and problem-solving skills, especially in troubleshooting Guidewire application issues, performance bottlenecks, or integration challenges. Able to remain calm under pressure and methodical in diagnosing and resolving critical production problems to maintain business continuity.
- Change Management: Experience in organizational change management related to core system transformation. Ability to help plan user training, adoption strategies, and ensure business readiness when rolling out new Guidewire capabilities.
Platform Consulting Skill Canvas
- Engineering Excellence
- Infuses simplification and reuse as a foundation for solutioning
- Influences architectural standards based on engineering learnings
- Pragmatically balances architecture north star against digital product needs and speed to market
- Leads and displays engineering mindset, leveraging practical coding skills/ability to drive simple solutions and achieve intended outcomes
- Ability to pair with engineers as needed
- Active participant incident responses and root cause analysis in partnership with Managing Engineer
- Proficiency in Outcome-based Iterative Delivery
- Expert in facilitating discovery & framing sessions along with other key ceremonies in partnership with Digital Product Managers
- Strong bias for speed to market, advocating for paths to reuse capabilities and minimize the need to code to validate hypothesis
- Expert in breaking down North star vision into actionable hypotheses and advocates for quick iterative test & learn cycles.
- Strategic, Design & Systems Thinking
- Drives design thinking absolutes inclusive of lean hypothesis frameworks as part of discovery & framing ceremonies
- Orchestrates solutioning across digital products in partnership with Managing Engineers
- Ensures stakeholders stick to problem and opportunity statements not solutions
- Passionate promotor of emerging technologies and market trends
- Impact & Influence
- Expert in driving effective root cause analysis and mistake proofing
- Ability to influence audiences at all levels
- Uplifts and supports development, impact, and growth of platform consultant community
- Uses personality to run effective ceremonies, pushes back and influences with grace and skill
- Subject matter expert related to the consumer journey/business process and the influence of technology
- Skillfully applies emotional intelligence to gain trust and influence across Digital Product Managers and Managing Engineers
- Ability to effectively identify and skillfully stop workstreams that do not appropriately fit within strategy or value being pursued
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back
Role Summary
ACG is seeking a highly experienced Guidewire Platform Consultant across all three core Guidewire InsuranceSuite modules: PolicyCenter, ClaimCenter, and BillingCenter. This senior-level role is the primary go-to expert for both business and technical teams, providing strategic leadership in the a development, configuration, and optimization of our Guidewire platform. The consultant will leverage deep technical proficiency in Guidewire development (Gosu & Java) and in-depth knowledge of Guidewire Cloud (on AWS) to drive best practices and innovative solutions.
Role Designation: Hybrid
Key Responsibilities
- Guidewire InsuranceSuite Leadership: Lead the end-to-end design, configuration, and customization of Guidewire PolicyCenter, BillingCenter, and ClaimCenter solutions to meet business requirements. Serve as the in-house expert on all InsuranceSuite modules, ensuring cohesive architecture and integration across policy administration, billing, and claims functions.
- Solution Design & Development: Develop and review high-quality code and configurations, implementing complex business rules and workflows using Gosu (Guidewire’s JVM-based language) and Java. Establish coding standards and best practices for Guidewire development (including Gosu best practices, PCF screen configurations, and integration approaches) to maintain consistency and performance.
- Technical Architecture & Best Practices: Drive the technical architecture and strategic roadmap of the Guidewire platform, making decisions on configuration vs. customization and ensuring the system’s design adheres to Guidewire best practices and performance guidelines. Optimize the platform’s architecture for scalability, reliability, and security, aligning with enterprise IT standards and the insurance industry’s evolving needs.
- Guidewire Cloud & AWS Management: Oversee Guidewire Cloud environments and related AWS infrastructure, ensuring efficient deployment, monitoring, and maintenance of the core systems. Work closely with DevOps teams to manage CI/CD pipelines and environment configurations for cloud deployments, leveraging AWS services and Guidewire Cloud tools to enable rapid, safe delivery of updates.
- Integration & Platform Extensibility: Guide the integration of Guidewire modules with external systems and services. Define and implement integration strategies (SOAP/REST APIs, messaging, middleware) to connect PolicyCenter/BillingCenter/ClaimCenter with third-party applications (e.g. payment gateways, document management, data warehouses). Ensure data consistency and process flow across the enterprise ecosystem, utilizing tools like MuleSoft or Kafka as needed for robust integrations.
- Business Collaboration & Requirements Alignment: Act as a trusted advisor to business stakeholders in underwriting, claims, billing, and product management. Collaborate with business, Managing/Lead Engineer, DPM/Lead DPM to translate business requirements into effective Guidewire configurations and workflows, leveraging out-of-the-box capabilities of the platform to minimize custom code. Provide guidance on how product features (e.g. new insurance coverages or billing plans) can be implemented within Guidewire’s framework, ensuring solutions meet customer and business needs.
- Regulatory Compliance & Canadian Insurance Expertise: Ensure that the Guidewire platform configuration and enhancements comply with Canadian P&C insurance regulatory standards and local market practices. Incorporate knowledge of the Canadian insurance landscape (e.g. provincial regulations, bilingual policy documentation requirements, industry-standard forms) into system design so that policy, billing, and claims processes meet all compliance and reporting obligations.
- Mentorship & Knowledge Sharing: Provide strong technical leadership and mentorship to internal development teams. Coach and train developers on Guidewire development techniques, GOSU programming, and InsuranceSuite configuration, enabling the team to grow their expertise. Conduct code reviews and design reviews, and foster a culture of continuous improvement and learning. Empower internal IT staff through knowledge transfer, with the goal of building self-sufficiency in managing and extending the Guidewire platform.
- Stakeholder Communication: Communicate complex technical concepts in clear, accessible terms to senior management and non-technical stakeholders. Prepare and present strategic recommendations for leveraging Guidewire capabilities to improve business outcomes (e.g. faster claims processing, enhanced customer experience, new product offerings). Act as the liaison to Guidewire Inc. and implementation partners when needed, managing those relationships and keeping the organization informed about product roadmaps, new features, and opportunities to further exploit the platform.
Qualifications & Skills
- Education & Experience: Bachelor’s degree in Computer Science, Software Engineering, or a related field (advanced degree or relevant certifications an asset). 10+ years of experience in enterprise software development with at least 8+ years dedicated to Guidewire InsuranceSuite implementation and configuration in a developer or architect capacity. Prior role as a Guidewire Technical Lead or Architect on a major implementation program is a plus.
- Guidewire Module Expertise: Proven hands-on expertise across Guidewire’s core modules – PolicyCenter, ClaimCenter, and BillingCenter – including multiple full-cycle implementations or upgrades. In-depth understanding of each module’s capabilities and how they interconnect as part of the InsuranceSuite.
- Digital Modules: Familiarity with Guidewire Digital products and portals (e.g. CustomerEngage, ProducerEngage) and the Jutro UI framework. Experience integrating or configuring digital front-end components with the core Guidewire back-end is an advantage.Programming & Configuration Skills: Strong proficiency in Gosu programming (Guidewire’s primary language) and Java. Ability to write and optimize Gosu code and Guidewire configurations (rules, event-driven logic, PCF screen layouts, data model extensions) following best practices. Experience integrating Guidewire with Java-based frameworks and external APIs is essential.
- GW Certification: Guidewire ACE Status (Lastet cloud credentials) in one or more modules of the InsuranceSuite is highly desired, demonstrating mastery of Guidewire development best practices and performance tuning. At minimum, candidates should hold multiple Guidewire certifications (Associate/Specialist/Professional) across PolicyCenter, BillingCenter, and ClaimCenter tracks.
- Guidewire Cloud & AWS Experience: In-depth experience with Guidewire Cloud deployments or cloud-hosted Guidewire environments. Knowledge of the Guidewire Cloud Platform architecture and familiarity with AWS cloud services used by Guidewire (such as AWS infrastructure for scalability and resilience). Ability to manage environments, plan upgrades, and utilize cloud tools for logging, monitoring, and performance management.
- Architecture & Integration: Strong knowledge of Guidewire’s architecture and integration mechanisms. Experience designing integration solutions between Guidewire modules and external systems (policy admin portals, legacy systems, third-party data providers). Proficiency with web services (SOAP, REST), messaging queues, and integration platforms; able to ensure data integrity and efficient process flow across integrated systems.
- Insurance Domain Knowledge: Solid understanding of Property & Casualty insurance processes and products. Expertise in the Canadian insurance landscape is required – including familiarity with personal and commercial lines products, provincial regulatory frameworks, and industry standards in Canada. This includes awareness of how local regulations impact policy rating, forms, claims handling, and reporting. P&C Domain credentials such as CIP/FCIP are preferred.
- Leadership & Communication: Demonstrated ability to lead technical teams and projects. Excellent communication skills, with the ability to articulate complex technical concepts to business leaders and to produce clear documentation/diagrams for solutions. Proven experience in mentoring developers or analysts and driving adoption of best practices across teams. A track record of influencing stakeholders and driving consensus between technical and business groups is important.
- Problem-Solving: Strong analytical and problem-solving skills, especially in troubleshooting Guidewire application issues, performance bottlenecks, or integration challenges. Able to remain calm under pressure and methodical in diagnosing and resolving critical production problems to maintain business continuity.
- Change Management: Experience in organizational change management related to core system transformation. Ability to help plan user training, adoption strategies, and ensure business readiness when rolling out new Guidewire capabilities.
Platform Consulting Skill Canvas
- Engineering Excellence
- Infuses simplification and reuse as a foundation for solutioning
- Influences architectural standards based on engineering learnings
- Pragmatically balances architecture north star against digital product needs and speed to market
- Leads and displays engineering mindset, leveraging practical coding skills/ability to drive simple solutions and achieve intended outcomes
- Ability to pair with engineers as needed
- Active participant incident responses and root cause analysis in partnership with Managing Engineer
- Proficiency in Outcome-based Iterative Delivery
- Expert in facilitating discovery & framing sessions along with other key ceremonies in partnership with Digital Product Managers
- Strong bias for speed to market, advocating for paths to reuse capabilities and minimize the need to code to validate hypothesis
- Expert in breaking down North star vision into actionable hypotheses and advocates for quick iterative test & learn cycles.
- Strategic, Design & Systems Thinking
- Drives design thinking absolutes inclusive of lean hypothesis frameworks as part of discovery & framing ceremonies
- Orchestrates solutioning across digital products in partnership with Managing Engineers
- Ensures stakeholders stick to problem and opportunity statements not solutions
- Passionate promotor of emerging technologies and market trends
- Impact & Influence
- Expert in driving effective root cause analysis and mistake proofing
- Ability to influence audiences at all levels
- Uplifts and supports development, impact, and growth of platform consultant community
- Uses personality to run effective ceremonies, pushes back and influences with grace and skill
- Subject matter expert related to the consumer journey/business process and the influence of technology
- Skillfully applies emotional intelligence to gain trust and influence across Digital Product Managers and Managing Engineers
- Ability to effectively identify and skillfully stop workstreams that do not appropriately fit within strategy or value being pursued
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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Eric G.
Associate counsel, Innovation Law
Our leaders understand that the world is changing fast and people need to adapt and learn new skills. Allstate is committed to helping employees continuously develop and grow.
Kelly
Cloud Engineer
Dana T.
Senior Product Consultant
Paul D.
Software Engineer
I’m proud of building Allstate’s first Bilingual Unlicensed Service team during my first assignment as a leader. It’s an exciting opportunity for our employees and to better serve our Spanish-speaking customers.
Xiomara
Employee Engagement Leader
Joe W.
Commercial Senior Claims Service Adjuster
Brooke T
Property Senior Claims Adjuster
Everyone is encouraged to volunteer and give back however they can throughout the year. I enjoy giving back to the community and supporting the causes that are meaningful to me.
Lisa
Senior Lead Internal Auditor
