Benefits & Retirement Program Manager

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student Loans
Comprehensive Retirement Savings Program with Employer Matched Contributions
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement

The Benefits & Retirement Program Manager is accountable for leading and managing the design, development, communication, implementation and administration of all the company’s benefits and retirement programs, policies, procedures and contracts.

Accountabilities:

Manages implementation and administration of employee benefit programs such as health insurance, disability insurance, life insurance, critical illness, employee assistance and other related plans.
Oversees the administration of the organization’s benefits plans including researching/recommending strategies related to benefits costs, improving processes and leading changes to plan design or carriers.
Provides leadership and guidance to team members involved in the delivery of benefits and retirement programs, fostering a culture of collaboration and continuous improvement.
Oversees policies, procedures, plan documentation and corresponding plan implementation and/or changes.
Analyzes benefits experience for cost-control and risk-assessment factors and evaluate services, coverage, and options to recommend programs that best meet the needs of the organization.
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices.
Partners with internal stakeholders to execute all aspects of Employee Benefit communications including, telephone inquiries from employees, open enrollment, new hire orientations and special mailings.
Develops, recommends & monitors budget allocations for employee benefits
Designs, updates and reviews of the benefits and retirement program financial controls
Manages the relationship with benefits consultants and vendors to ensure active monitoring of benefits usage, compliance/cost containment, transfer of data to applicable stakeholders and service level agreements are adhered to.
Accountable for the design, administration and overall management of company’s retirement programs and support the retirement program annual activity review with external consultants and the operating committee.
Leads the annual review of retirement plans including monitoring of trends, best practice, utilization and cost/benefit analysis to recommended opportunities for enhancements.
Develops an employee communication strategy in order to provide information, increase awareness and understanding of retirement plans
Oversees annual pension audit, validate financial data for the preparation of financial and member statements
Responsible for accurate and timely preparation of regulatory filings
Ensures all programs are market-competitive through participation and review of the GIHRG Survey, staying current with industry trends and internal strategies.
In collaboration with other HR stakeholders, reviews annual group benefits reports and policies to make informed decisions about organizational health and wellness & other HR initiatives / programs.
Supports year end activities including taxable benefit and float increase review.

Qualifications:

Post-secondary education in a relevant field combined with the Certified Employee Benefits Specialist (CEBS) designation. Alternatively, completion of the Benefits and Retirement Courses at a minimum.
A minimum of 8 years’ experience in people leadership, benefits, particularly with insured benefits and retirement plans than include group retirement programs and defined benefit pension plans.
Ability to read and interpret plan documents, government regulations, benefit policies and guidelines and a thorough and up-to-date knowledge of legislation pertaining to benefit programs.
Proficient Excel skills and a familiarity with HR information systems is an asset.
Proven project and change management skills
Experience translating data and trends into actionable insights to provide clear direction regarding priorities.
Strong ability to effectively communicate with all levels of the organization and ability to influence stakeholders.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

#LI-AV2

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student Loans
Comprehensive Retirement Savings Program with Employer Matched Contributions
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement

The Benefits & Retirement Program Manager is accountable for leading and managing the design, development, communication, implementation and administration of all the company’s benefits and retirement programs, policies, procedures and contracts.

Accountabilities:

Manages implementation and administration of employee benefit programs such as health insurance, disability insurance, life insurance, critical illness, employee assistance and other related plans.
Oversees the administration of the organization’s benefits plans including researching/recommending strategies related to benefits costs, improving processes and leading changes to plan design or carriers.
Provides leadership and guidance to team members involved in the delivery of benefits and retirement programs, fostering a culture of collaboration and continuous improvement.
Oversees policies, procedures, plan documentation and corresponding plan implementation and/or changes.
Analyzes benefits experience for cost-control and risk-assessment factors and evaluate services, coverage, and options to recommend programs that best meet the needs of the organization.
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices.
Partners with internal stakeholders to execute all aspects of Employee Benefit communications including, telephone inquiries from employees, open enrollment, new hire orientations and special mailings.
Develops, recommends & monitors budget allocations for employee benefits
Designs, updates and reviews of the benefits and retirement program financial controls
Manages the relationship with benefits consultants and vendors to ensure active monitoring of benefits usage, compliance/cost containment, transfer of data to applicable stakeholders and service level agreements are adhered to.
Accountable for the design, administration and overall management of company’s retirement programs and support the retirement program annual activity review with external consultants and the operating committee.
Leads the annual review of retirement plans including monitoring of trends, best practice, utilization and cost/benefit analysis to recommended opportunities for enhancements.
Develops an employee communication strategy in order to provide information, increase awareness and understanding of retirement plans
Oversees annual pension audit, validate financial data for the preparation of financial and member statements
Responsible for accurate and timely preparation of regulatory filings
Ensures all programs are market-competitive through participation and review of the GIHRG Survey, staying current with industry trends and internal strategies.
In collaboration with other HR stakeholders, reviews annual group benefits reports and policies to make informed decisions about organizational health and wellness & other HR initiatives / programs.
Supports year end activities including taxable benefit and float increase review.

Qualifications:

Post-secondary education in a relevant field combined with the Certified Employee Benefits Specialist (CEBS) designation. Alternatively, completion of the Benefits and Retirement Courses at a minimum.
A minimum of 8 years’ experience in people leadership, benefits, particularly with insured benefits and retirement plans than include group retirement programs and defined benefit pension plans.
Ability to read and interpret plan documents, government regulations, benefit policies and guidelines and a thorough and up-to-date knowledge of legislation pertaining to benefit programs.
Proficient Excel skills and a familiarity with HR information systems is an asset.
Proven project and change management skills
Experience translating data and trends into actionable insights to provide clear direction regarding priorities.
Strong ability to effectively communicate with all levels of the organization and ability to influence stakeholders.