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Allstate

Legal Administrative Assistant (Remote, Houston TX)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Join our dynamic insurance defense legal team as a Counsel Support Associate. In this role, you’ll provide essential administrative support to Client Legal Services Attorneys, ensuring the smooth management of legal proceedings. This is an excellent opportunity to gain hands-on legal experience in a collaborative, mentorship-driven environment with exposure to civil litigation.

Key Responsibilities

Legal Document Management: Enter and manage pleadings, motions, trial documents, and legal correspondence using the case management system.

Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to insurers, filing entries of appearance with the court, tracking financials, answering complaints, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure.

Calendar Management: Track trial, arbitration, and mediation dates, ensuring timely follow-ups and accurate notifications.

Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are a must.

Administrative Support: Perform mail handling, scanning, and filing both in-office and remotely; manage daily administrative duties with a high level of organization and attention to detail.

Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System.

Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities.

Minimum Qualifications:

Legal administrative support experience in a civil law setting is beneficial but not required. Exposure to a legal office environment is helpful. Candidates with transferable skills and a strong interest in legal administrative work are encouraged to apply.

High School Diploma or GED preferred.

Exceptionally organized and task-oriented.

Strong communication and interpersonal skills, both written and verbal.

Comfortable handling sensitive information.

Proficient in Microsoft Office and open to learning new legal systems.
Must be in or around Greater Houston, TX metroplex

Supervisory Responsibilities

This role does not include supervisory duties.

Education & Experience (in lieu)

An equivalent combination of education and relevant experience may be considered in place of the stated requirements.

#LI-SM1

Skills

Business Communications, Case Management, Client Communication, Client Relationship Building, Litigation, Office Administration, Office Adminitration, Scheduling, Team Collaboration

Compensation

Compensation offered for this role is $19.23 – 31.49 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.