Allstate
Lead Engineer – End User Compute Devices – Remote
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
We are seeking a highly skilled and visionary Lead Engineer to oversee the strategy, design, operations and engineering excellence of our End User Compute (EUC) environment. This role will lead engineering efforts across a broad portfolio including laptops, virtual desktops, end user hardware and diagnostics, desktop OS system management, software packaging and distribution, and enterprise print solutions.
Key Responsibilities
Technical Leadership & Strategy
-
Define and drive the EUC engineering roadmap aligned with business goals.
-
Lead cross-functional teams in the design and implementation of scalable, secure, and user-centric compute solutions.
-
Champion zero-wait, zero-friction service fulfillment through automation and modern device management.
Device & Platform Engineering
-
Oversee lifecycle management of laptops, desktops, thin clients, and virtual desktop infrastructure (VDI).
-
Lead the evaluation, selection, and deployment of end user hardware and peripherals.
-
Ensure seamless integration of Windows and macOS platforms with enterprise tools and services.
System Management & Automation
-
Manage OS deployment, patching, and configuration using modern endpoint management tools.
-
Implement and maintain software packaging and distribution pipelines.
-
Drive continuous improvement through automation, telemetry (e.g., Nexthink), and AI-assisted workflows.
Diagnostics & Support Enablement
-
Lead diagnostic tooling and telemetry strategies to proactively identify and resolve user issues.
-
Collaborate with support teams to reduce mean time to resolution and improve user satisfaction.
Print & Peripheral Services
-
Manage enterprise print infrastructure including Follow-Me print, ShareScan, and networked devices.
-
Ensure secure and efficient print services across hybrid work environments.
Collaboration & Governance
-
Partner with product managers, security, and compliance teams to ensure alignment with enterprise standards.
-
Mentor junior engineers and foster a culture of innovation and accountability.
Preferred Qualifications
-
7+ years of experience in EUC engineering or related IT infrastructure roles.
-
Deep expertise in Windows desktop management, VDI, and endpoint security.
-
Proven experience with software packaging tools (e.g., SCCM, Intune, MECM).
-
Strong scripting and automation skills (e.g., PowerShell, Python).
-
Familiarity with diagnostic platforms like Nexthink and print management solutions.
-
Excellent communication and leadership skills.
-
Vendor Management.
-
People management, development, coaching and mentoring.
Supervisory Responsibilities
-
This job has supervisory duties.
Skills
Desktop Management, Diagnostic Software, Endpoint Security, Endpoint Security Management, End User Computing, Hardware Installations, Hardware Maintenance, Hardware Services, IT Hardware, Laptop Hardware, Laptops, Microsoft PowerShell, Peripheral Devices, Platform Engineering, Print Server, Python (Programming Language), Scripting, Software Diagnostics, Telemetry, Virtual Desktop Infrastructure (VDI)
Compensation
Compensation offered for this role is $141,800.00 – 219,200.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
We are seeking a highly skilled and visionary Lead Engineer to oversee the strategy, design, operations and engineering excellence of our End User Compute (EUC) environment. This role will lead engineering efforts across a broad portfolio including laptops, virtual desktops, end user hardware and diagnostics, desktop OS system management, software packaging and distribution, and enterprise print solutions.
Key Responsibilities
Technical Leadership & Strategy
-
Define and drive the EUC engineering roadmap aligned with business goals.
-
Lead cross-functional teams in the design and implementation of scalable, secure, and user-centric compute solutions.
-
Champion zero-wait, zero-friction service fulfillment through automation and modern device management.
Device & Platform Engineering
-
Oversee lifecycle management of laptops, desktops, thin clients, and virtual desktop infrastructure (VDI).
-
Lead the evaluation, selection, and deployment of end user hardware and peripherals.
-
Ensure seamless integration of Windows and macOS platforms with enterprise tools and services.
System Management & Automation
-
Manage OS deployment, patching, and configuration using modern endpoint management tools.
-
Implement and maintain software packaging and distribution pipelines.
-
Drive continuous improvement through automation, telemetry (e.g., Nexthink), and AI-assisted workflows.
Diagnostics & Support Enablement
-
Lead diagnostic tooling and telemetry strategies to proactively identify and resolve user issues.
-
Collaborate with support teams to reduce mean time to resolution and improve user satisfaction.
Print & Peripheral Services
-
Manage enterprise print infrastructure including Follow-Me print, ShareScan, and networked devices.
-
Ensure secure and efficient print services across hybrid work environments.
Collaboration & Governance
-
Partner with product managers, security, and compliance teams to ensure alignment with enterprise standards.
-
Mentor junior engineers and foster a culture of innovation and accountability.
Preferred Qualifications
-
7+ years of experience in EUC engineering or related IT infrastructure roles.
-
Deep expertise in Windows desktop management, VDI, and endpoint security.
-
Proven experience with software packaging tools (e.g., SCCM, Intune, MECM).
-
Strong scripting and automation skills (e.g., PowerShell, Python).
-
Familiarity with diagnostic platforms like Nexthink and print management solutions.
-
Excellent communication and leadership skills.
-
Vendor Management.
-
People management, development, coaching and mentoring.
Supervisory Responsibilities
-
This job has supervisory duties.
Skills
Desktop Management, Diagnostic Software, Endpoint Security, Endpoint Security Management, End User Computing, Hardware Installations, Hardware Maintenance, Hardware Services, IT Hardware, Laptop Hardware, Laptops, Microsoft PowerShell, Peripheral Devices, Platform Engineering, Print Server, Python (Programming Language), Scripting, Software Diagnostics, Telemetry, Virtual Desktop Infrastructure (VDI)
Compensation
Compensation offered for this role is $141,800.00 – 219,200.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
We are seeking a highly skilled and visionary Lead Engineer to oversee the strategy, design, operations and engineering excellence of our End User Compute (EUC) environment. This role will lead engineering efforts across a broad portfolio including laptops, virtual desktops, end user hardware and diagnostics, desktop OS system management, software packaging and distribution, and enterprise print solutions.
Key Responsibilities
Technical Leadership & Strategy
-
Define and drive the EUC engineering roadmap aligned with business goals.
-
Lead cross-functional teams in the design and implementation of scalable, secure, and user-centric compute solutions.
-
Champion zero-wait, zero-friction service fulfillment through automation and modern device management.
Device & Platform Engineering
-
Oversee lifecycle management of laptops, desktops, thin clients, and virtual desktop infrastructure (VDI).
-
Lead the evaluation, selection, and deployment of end user hardware and peripherals.
-
Ensure seamless integration of Windows and macOS platforms with enterprise tools and services.
System Management & Automation
-
Manage OS deployment, patching, and configuration using modern endpoint management tools.
-
Implement and maintain software packaging and distribution pipelines.
-
Drive continuous improvement through automation, telemetry (e.g., Nexthink), and AI-assisted workflows.
Diagnostics & Support Enablement
-
Lead diagnostic tooling and telemetry strategies to proactively identify and resolve user issues.
-
Collaborate with support teams to reduce mean time to resolution and improve user satisfaction.
Print & Peripheral Services
-
Manage enterprise print infrastructure including Follow-Me print, ShareScan, and networked devices.
-
Ensure secure and efficient print services across hybrid work environments.
Collaboration & Governance
-
Partner with product managers, security, and compliance teams to ensure alignment with enterprise standards.
-
Mentor junior engineers and foster a culture of innovation and accountability.
Preferred Qualifications
-
7+ years of experience in EUC engineering or related IT infrastructure roles.
-
Deep expertise in Windows desktop management, VDI, and endpoint security.
-
Proven experience with software packaging tools (e.g., SCCM, Intune, MECM).
-
Strong scripting and automation skills (e.g., PowerShell, Python).
-
Familiarity with diagnostic platforms like Nexthink and print management solutions.
-
Excellent communication and leadership skills.
-
Vendor Management.
-
People management, development, coaching and mentoring.
Supervisory Responsibilities
-
This job has supervisory duties.
Skills
Desktop Management, Diagnostic Software, Endpoint Security, Endpoint Security Management, End User Computing, Hardware Installations, Hardware Maintenance, Hardware Services, IT Hardware, Laptop Hardware, Laptops, Microsoft PowerShell, Peripheral Devices, Platform Engineering, Print Server, Python (Programming Language), Scripting, Software Diagnostics, Telemetry, Virtual Desktop Infrastructure (VDI)
Compensation
Compensation offered for this role is $141,800.00 – 219,200.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
- 401(k) plan
- Pension plan
- Free financial counseling
- Paid time off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.