Allstate
Digital Product Manager – Guidewire PolicyCenter
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Job description:
We are seeking a highly skilled Digital Product Manager for our Guidewire (GW) PolicyCenter suite, in the personal lines Property & Casualty Insurance domain. The ideal candidate will be the virtual CEO of the digital product, owning and driving strategy, health, usability, adoption, prioritization of the product backlog to deliver iterative value. The role demands innovations and advocates for consumer journeys to strongly influence process and experience simplification.
For GW PolicyCenter programs, the Digital Product Manager will support the Lead Digital Product Manager on larger Guidewire engagements, leading and collaborating with stakeholders to gather, analyze, and document business requirements for implementations and enhancements, ensuring accurate translation into technical solutions and supporting UAT testing and post-implementation phases.
Accountabilities:
- Accountable to the Lead Digital Product Manager for the success of GW product
- Serve as the primary liaison with their counterpart and stakeholders (internal and external), owning the overall relationship and ensuring that GW platform and services align with long-term strategic objectives and bringing learnings from prior efforts to the conversations.
- Outcome-Based Iterative Delivery, which includes sizing stories, refining product backlog and defining and measuring KPIs.
- Design and Systems Thinking which includes the ability to define vision and strategy for your digital product. Ability to balance strategic thinking with execution prowess by managing tech debt and defining the appropriate goals for the product.
- Plan and drive inception / discovery and framing sessions, prioritize stories for sprints, demo GW PolicyCenter to stakeholders, identify gaps and provide solutions.
- Drives strategic direction for GW PolicyCenter by sequencing and iteratively delivering on consumer journeys and relevant demands and help defines and continuously advances the digital product vision, strategy, and roadmap in alignment with enterprise objectives and consumer experience
- Build user stories, use cases, functional requirements, wireframes, system flow diagrams, and other documentation for GW configurations and Integrations requirements.
- Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the GW applications and other downstream integrations.
- Clarify requirements prior to delivery of user stories to the Development team.
- Be the liaison between functional leads, engineering teams and support teams.
- Support UAT (User Acceptance Testing).
- Support production releases and perform smoke testing.
- Work with the Product Engineering to ensure test cases are current, accurate, and cover alternative paths for existing and new system functionality.
- Proactively collects, analyzes and interprets user feedback, market trends, and digital product success measures to inform key decisions and roadmap
- Creates a seamless digital experience, resolves consumer pain-points and drives strategic intent
- Strives to reduce risk through targeted and rapid experimentation to prove business value through iteration with a bias for speed to market
- Co-owns and leads all incident responses and root cause analysis in partnership with Engineering Manager
Qualifications:
- Guidewire Cloud ACE Certification.
- Multiyear business systems analyst experience in Guidewire PolicyCenter.
- Multiyear product management experience.
- Knowledge on functions of the Insurance business to understand customer requirements and provide GW Solutions.
- Knowledgeable on integrations with internal and external applications, research any dependencies and work on system design plan with platform architect and product engineering.
- Strong experience in handling APD changes and GW policy functional workflows.
- Strong stakeholder management and results orientation.
- Partner with technology teams to analyze requirements to determine system potential, down and upstream system impact, and the relative impact to business.
- Experience in the Canadian Personal Line Insurance industry domain.
- Experience with maintaining system availability of the platform by identifying potential problems and defects and supporting root cause analysis.
Bonus qualifications:
- Detailed knowledge and experience of Extreme Programming (XP) or agile methodologies.
- Proven background using defect-ticketing software (such as Agility, JIRA, etc.) to document requirements, user stories, defects for development teams.
- Experience working daily in multi-functional teams.
- Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Job description:
We are seeking a highly skilled Digital Product Manager for our Guidewire (GW) PolicyCenter suite, in the personal lines Property & Casualty Insurance domain. The ideal candidate will be the virtual CEO of the digital product, owning and driving strategy, health, usability, adoption, prioritization of the product backlog to deliver iterative value. The role demands innovations and advocates for consumer journeys to strongly influence process and experience simplification.
For GW PolicyCenter programs, the Digital Product Manager will support the Lead Digital Product Manager on larger Guidewire engagements, leading and collaborating with stakeholders to gather, analyze, and document business requirements for implementations and enhancements, ensuring accurate translation into technical solutions and supporting UAT testing and post-implementation phases.
Accountabilities:
- Accountable to the Lead Digital Product Manager for the success of GW product
- Serve as the primary liaison with their counterpart and stakeholders (internal and external), owning the overall relationship and ensuring that GW platform and services align with long-term strategic objectives and bringing learnings from prior efforts to the conversations.
- Outcome-Based Iterative Delivery, which includes sizing stories, refining product backlog and defining and measuring KPIs.
- Design and Systems Thinking which includes the ability to define vision and strategy for your digital product. Ability to balance strategic thinking with execution prowess by managing tech debt and defining the appropriate goals for the product.
- Plan and drive inception / discovery and framing sessions, prioritize stories for sprints, demo GW PolicyCenter to stakeholders, identify gaps and provide solutions.
- Drives strategic direction for GW PolicyCenter by sequencing and iteratively delivering on consumer journeys and relevant demands and help defines and continuously advances the digital product vision, strategy, and roadmap in alignment with enterprise objectives and consumer experience
- Build user stories, use cases, functional requirements, wireframes, system flow diagrams, and other documentation for GW configurations and Integrations requirements.
- Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the GW applications and other downstream integrations.
- Clarify requirements prior to delivery of user stories to the Development team.
- Be the liaison between functional leads, engineering teams and support teams.
- Support UAT (User Acceptance Testing).
- Support production releases and perform smoke testing.
- Work with the Product Engineering to ensure test cases are current, accurate, and cover alternative paths for existing and new system functionality.
- Proactively collects, analyzes and interprets user feedback, market trends, and digital product success measures to inform key decisions and roadmap
- Creates a seamless digital experience, resolves consumer pain-points and drives strategic intent
- Strives to reduce risk through targeted and rapid experimentation to prove business value through iteration with a bias for speed to market
- Co-owns and leads all incident responses and root cause analysis in partnership with Engineering Manager
Qualifications:
- Guidewire Cloud ACE Certification.
- Multiyear business systems analyst experience in Guidewire PolicyCenter.
- Multiyear product management experience.
- Knowledge on functions of the Insurance business to understand customer requirements and provide GW Solutions.
- Knowledgeable on integrations with internal and external applications, research any dependencies and work on system design plan with platform architect and product engineering.
- Strong experience in handling APD changes and GW policy functional workflows.
- Strong stakeholder management and results orientation.
- Partner with technology teams to analyze requirements to determine system potential, down and upstream system impact, and the relative impact to business.
- Experience in the Canadian Personal Line Insurance industry domain.
- Experience with maintaining system availability of the platform by identifying potential problems and defects and supporting root cause analysis.
Bonus qualifications:
- Detailed knowledge and experience of Extreme Programming (XP) or agile methodologies.
- Proven background using defect-ticketing software (such as Agility, JIRA, etc.) to document requirements, user stories, defects for development teams.
- Experience working daily in multi-functional teams.
- Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Job description:
We are seeking a highly skilled Digital Product Manager for our Guidewire (GW) PolicyCenter suite, in the personal lines Property & Casualty Insurance domain. The ideal candidate will be the virtual CEO of the digital product, owning and driving strategy, health, usability, adoption, prioritization of the product backlog to deliver iterative value. The role demands innovations and advocates for consumer journeys to strongly influence process and experience simplification.
For GW PolicyCenter programs, the Digital Product Manager will support the Lead Digital Product Manager on larger Guidewire engagements, leading and collaborating with stakeholders to gather, analyze, and document business requirements for implementations and enhancements, ensuring accurate translation into technical solutions and supporting UAT testing and post-implementation phases.
Accountabilities:
- Accountable to the Lead Digital Product Manager for the success of GW product
- Serve as the primary liaison with their counterpart and stakeholders (internal and external), owning the overall relationship and ensuring that GW platform and services align with long-term strategic objectives and bringing learnings from prior efforts to the conversations.
- Outcome-Based Iterative Delivery, which includes sizing stories, refining product backlog and defining and measuring KPIs.
- Design and Systems Thinking which includes the ability to define vision and strategy for your digital product. Ability to balance strategic thinking with execution prowess by managing tech debt and defining the appropriate goals for the product.
- Plan and drive inception / discovery and framing sessions, prioritize stories for sprints, demo GW PolicyCenter to stakeholders, identify gaps and provide solutions.
- Drives strategic direction for GW PolicyCenter by sequencing and iteratively delivering on consumer journeys and relevant demands and help defines and continuously advances the digital product vision, strategy, and roadmap in alignment with enterprise objectives and consumer experience
- Build user stories, use cases, functional requirements, wireframes, system flow diagrams, and other documentation for GW configurations and Integrations requirements.
- Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the GW applications and other downstream integrations.
- Clarify requirements prior to delivery of user stories to the Development team.
- Be the liaison between functional leads, engineering teams and support teams.
- Support UAT (User Acceptance Testing).
- Support production releases and perform smoke testing.
- Work with the Product Engineering to ensure test cases are current, accurate, and cover alternative paths for existing and new system functionality.
- Proactively collects, analyzes and interprets user feedback, market trends, and digital product success measures to inform key decisions and roadmap
- Creates a seamless digital experience, resolves consumer pain-points and drives strategic intent
- Strives to reduce risk through targeted and rapid experimentation to prove business value through iteration with a bias for speed to market
- Co-owns and leads all incident responses and root cause analysis in partnership with Engineering Manager
Qualifications:
- Guidewire Cloud ACE Certification.
- Multiyear business systems analyst experience in Guidewire PolicyCenter.
- Multiyear product management experience.
- Knowledge on functions of the Insurance business to understand customer requirements and provide GW Solutions.
- Knowledgeable on integrations with internal and external applications, research any dependencies and work on system design plan with platform architect and product engineering.
- Strong experience in handling APD changes and GW policy functional workflows.
- Strong stakeholder management and results orientation.
- Partner with technology teams to analyze requirements to determine system potential, down and upstream system impact, and the relative impact to business.
- Experience in the Canadian Personal Line Insurance industry domain.
- Experience with maintaining system availability of the platform by identifying potential problems and defects and supporting root cause analysis.
Bonus qualifications:
- Detailed knowledge and experience of Extreme Programming (XP) or agile methodologies.
- Proven background using defect-ticketing software (such as Agility, JIRA, etc.) to document requirements, user stories, defects for development teams.
- Experience working daily in multi-functional teams.
- Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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