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Allstate

Counsel Support Associate (Remote – CA)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Job Description Summary
This Legal Administrative Assistant (Counsel Support Associate) provides administrative support for Client Legal Services Attorneys in an Insurance Defense office under limited supervision. The role enters and manages data including pleadings, motions, and all trial, arbitration, and mediation letters, as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining, and archiving files, in addition to monitoring and routing internal and external client communications.

Job Description

Key Responsibilities

Legal Documentation: Prepare, generate, and manage pleadings, motions, subpoenas, deposition notices, and other legal correspondence using the case management system.
Case Coordination: Support attorneys throughout the full lifecycle of a case—from intake and assignments to file closure—ensuring deadlines are tracked and cases are properly documented.
Scheduling & Calendar Management: Schedule hearings, depositions, mediations, and trials; confirm dates with courts, vendors, clients, and opposing counsel; and maintain accurate calendars for all relevant case events.
Data Entry & E-Filing: Upload documents and e-file in various court systems, ensuring accurate recordkeeping in Team Connect and other case management systems.
Administrative Operations: Scan and upload documents, handle checks appropriately, and maintain organized file systems.
Client & Court Liaison: Communicate professionally with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence.
Team Collaboration: Partner with attorneys and claims teams to support ongoing litigation needs and contribute to a positive team environment.
File Closure & Archiving: Ensure files are closed properly, documents are archived, and all closing procedures are followed accurately.

Minimum Qualifications

Administrative or office experience, preferably in a legal or professional services setting; legal support experience is a plus but not required.
High School Diploma or GED.
Strong organizational and time management skills; detail-oriented and adaptable to a changing legal environment.
Effective written and verbal communication skills.
Comfortable with technology and open to learning new legal systems and tools (Microsoft Office proficiency required).
Able to handle sensitive information with discretion.

Supervisory Responsibilities

This role does not include supervisory duties.

Education & Experience (in lieu)

Equivalent combinations of education and relevant experience may be considered in place of the stated requirements.

Explore the Benefits of Joining Allstate's Client Legal Services:

Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.
Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.

#LI-AT2

Skills

Business Communications, Client Relationship Building, Communication, Data Entry, Issue Management, Litigation, Office Administration, Prioritization, Scheduling, Time Management

Compensation

Compensation offered for this role is $18.65 – 29.54 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Job Description Summary
This Legal Administrative Assistant (Counsel Support Associate) provides administrative support for Client Legal Services Attorneys in an Insurance Defense office under limited supervision. The role enters and manages data including pleadings, motions, and all trial, arbitration, and mediation letters, as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining, and archiving files, in addition to monitoring and routing internal and external client communications.

Job Description

Key Responsibilities

Legal Documentation: Prepare, generate, and manage pleadings, motions, subpoenas, deposition notices, and other legal correspondence using the case management system.
Case Coordination: Support attorneys throughout the full lifecycle of a case—from intake and assignments to file closure—ensuring deadlines are tracked and cases are properly documented.
Scheduling & Calendar Management: Schedule hearings, depositions, mediations, and trials; confirm dates with courts, vendors, clients, and opposing counsel; and maintain accurate calendars for all relevant case events.
Data Entry & E-Filing: Upload documents and e-file in various court systems, ensuring accurate recordkeeping in Team Connect and other case management systems.
Administrative Operations: Scan and upload documents, handle checks appropriately, and maintain organized file systems.
Client & Court Liaison: Communicate professionally with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence.
Team Collaboration: Partner with attorneys and claims teams to support ongoing litigation needs and contribute to a positive team environment.
File Closure & Archiving: Ensure files are closed properly, documents are archived, and all closing procedures are followed accurately.

Minimum Qualifications

Administrative or office experience, preferably in a legal or professional services setting; legal support experience is a plus but not required.
High School Diploma or GED.
Strong organizational and time management skills; detail-oriented and adaptable to a changing legal environment.
Effective written and verbal communication skills.
Comfortable with technology and open to learning new legal systems and tools (Microsoft Office proficiency required).
Able to handle sensitive information with discretion.

Supervisory Responsibilities

This role does not include supervisory duties.

Education & Experience (in lieu)

Equivalent combinations of education and relevant experience may be considered in place of the stated requirements.

Explore the Benefits of Joining Allstate's Client Legal Services:

Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.
Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.