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Allstate

Applied Machine Learning Engineer Expert

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This expert role will be responsible for multiple major technical aspects and forward engineering in the field of machine learning, information retrieval, artificial intelligence, natural language processing, and ontology engineering technologies. Plays a key role in the vision and realization of cutting-edge technical capabilities into business applications and solutions.

About the Role

We are looking for a Generative AI Software Engineer to join our team and help build next-generation AI-driven solutions. This role blends traditional Software engineering with cutting-edge AI integration, enabling innovative digital products and services. You will work closely with cross-functional teams to design, develop, and deploy secure, scalable applications and integrate advanced AI models into production environments.

This position is open at multiple levels including Senior Consultant, Lead and Expert levels.

Key Responsibilities

Software Engineering

Build secure, scalable, and high-performance microservices and applications using Java Spring Boot / Python.

Design and maintain RESTful APIs and microservices architecture with asynchronous processing.

Deploy and manage applications on cloud platforms, preferably Microsoft Azure.

AI Integration & Development

Integrate and deploy Generative AI models (e.g., OpenAI, Hugging Face, LangChain) into production environments.

Optimize LLMs for specific use cases and implement RAG (Retrieval-Augmented Generation) pipelines.

Work with embedding models, vector databases, and prompt engineering techniques.

Explore multi-modal AI systems and agentic AI frameworks for advanced capabilities.

Modern Development Practices

Leverage tools like GitHub Copilot and agentic AI for code reviews, unit testing, and pull requests.

Leverage APM tools like DataDog to enhance Observability posture for your application.

Collaborate with platform consultants, product engineers, and digital product managers to integrate AI solutions.

MLOps & Model Deployment

Implement best practices for model deployment, scaling, versioning, and monitoring.

Develop and maintain scalable data pipelines for ingestion, processing, and feature engineering.

Ensure compliance with ethical AI standards and data governance as per Allstate standards.

Essential Skills

Minimum of 3+ years of backend development experience using Java Spring Boot / Python.

Minimum of 3+ years working with RESTful APIs, microservices architecture, and asynchronous processing.

Minimum of 1 years’ experience working with Generative AI APIs and/or open-source models.

Additional Skills Required for Lead and Expert Levels

Minimum of 4+ years of backend development experience using Java Spring Boot / Python.

Minimum of 4+ years working with RESTful APIs, microservices architecture, and asynchronous processing.

Minimum of 1 years’ experience in LangChain, LLM orchestration, and prompt engineering.

Desirable Skills

Exposure to multi-modal AI systems and agentic AI frameworks.

Experience with MLOps workflows and cloud deployment (Azure/AI Foundry preferred).

Strong problem-solving and debugging skills.

Knowledge of ethical AI practices and compliance frameworks.

Familiarity with data preprocessing, token management, and embedding generation.

Education:

4 year Bachelor's degree

Skills

AI Frameworks, Artificial Intelligence (AI), Java, Machine Learning (ML), Natural Language Processing (NLP), Spring Boot

Compensation

Compensation offered for this role is 160,000.00 – 235,000.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.