Home Job Search Product Engineer – Observability (Enterprise App Monitoring – Remote)

Allstate

Product Engineer – Observability (Enterprise App Monitoring – Remote)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Allstate is seeking an experienced Product Engineer to join its application monitoring product within the observability group. This role focuses on configuring, implementing, and supporting end-to-end monitoring for applications and platforms across on-prem, private, and public cloud environments. The engineer leads the design, architecture, and engineering of digital products, applying advanced software development principles to ensure successful delivery, testing, maintenance, and documentation. They manage production applications, meet KPIs, and foster a culture of prompt issue identification and availability. The role promotes reliability by collaborating with security, platform engineering, and services teams, while aligning software engineering efforts with the organization’s vision for Enterprise Monitoring and Observability.

The Product Engineer supports the product lifecycle from inception through implementation and daily operations. They interpret technical requirements to design optimal monitoring and IT system solutions, leveraging knowledge of business processes, systems architecture, and modern monitoring technologies. Additionally, the engineer plans, directs, and executes complex IT-related activities and programs, ensuring robust and scalable observability systems across the enterprise.

Key Responsibilities

Understand Allstate’s core business drivers, articulate business objectives, align with strategic direction, prepare long-range plans, prioritize objectives, and practice policies.
Apply advanced engineering excellence practices by enforcing technical standards, promoting test-driven development (TDD), and recommending scalable, system-aligned solutions that support both business growth and technology strategy.
Promote system thinking by influencing stakeholders to prioritize enterprise-wide benefits and risk mitigation. Champion the adoption of standardized patterns, reusable components, and architectural roadmaps.
Shape platform strategy by collaborating with platform consultants to design forward-looking standards and patterns that reflect emerging technology trends and evolving business models.
Facilitate alignment across strategic domains by engaging with the appropriate Areas of Responsibility, business architects, and senior leaders to deliver integrated, high-impact solutions. Act as a connector between application and infrastructure domains to ensure cohesive system design.
Apply reference architecture and enterprise technology strategy to guide solution design. Serve as a subject matter expert with contextual understanding of business operations and technology ecosystems.
Engineer for resilience and performance by partnering with architecture and engineering teams to define infrastructure solutions that meet stringent performance, availability, capacity, and resiliency goals.
Develop and maintain infrastructure roadmaps that align business direction with technology evolution. Regularly review these roadmaps with product management to ensure strategic alignment.
Design, develop, analyze, and report on critical metrics to provide insights into overall health and ensure effective communication.
Coach and consult on environment sizing, deployment strategies, disaster recovery planning, and architectural best practices for application portfolios and support teams.
Lead inception and D&F of complex application solutions. Ensure thorough documentation and clear communication of designs to stakeholders.
Serves as an expert on multiple business domain and a distinguished advocate of multiple technology stacks and shares that knowledge across organizations

Essential Skills

5+ years of overall engineering experience, including designing or building software, tools, or automation that enable observability for distributed platforms and infrastructure.
4 years of hands-on experience supporting at least one major observability platform (Datadog, Dynatrace, New Relic, AppDynamics, or OTEL), including configuration, dashboards, alerting, and integrations.
3 years working in Agile environments with applied understanding of Site Reliability Engineering (SRE) principles such as SLIs/SLOs, error budgets, and operational readiness.
3 years of development experience using one or more programming languages (Spring Boot/Java, Python, ReactJS, NodeJS), contributing to monitoring tools, automation, or integrations.
Proven hands-on experience with Kubernetes, plus practical experience on both Windows and Linux systems in enterprise or cloud environments.
Demonstrated interest and emerging experience applying new technologies, including Agentic AI–based solutions that improve observability, automation, or operational efficiency.
Strong written and verbal communication skills of engineering or technical delivery work, including documentation and presentations to technical and executive stakeholders.

Supervisory Responsibilities

• This job does not have supervisory duties.

(#LI-NJ1)

Skills

Application Monitoring, Building Architecture, Business, Core Business, Design, Emerging Technologies, End-to-End Testing, Enterprise Monitoring, Enterprise Technologies, Monitoring Tools, Platform Engineering, Site Reliability Engineering, Solutions Design, Systems Architecture, Technical Delivery, Technical Requirements, Technical Standards, Technology Strategy Development

Compensation

Compensation offered for this role is 95,700.00 – 170,925.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Allstate is seeking an experienced Product Engineer to join its application monitoring product within the observability group. This role focuses on configuring, implementing, and supporting end-to-end monitoring for applications and platforms across on-prem, private, and public cloud environments. The engineer leads the design, architecture, and engineering of digital products, applying advanced software development principles to ensure successful delivery, testing, maintenance, and documentation. They manage production applications, meet KPIs, and foster a culture of prompt issue identification and availability. The role promotes reliability by collaborating with security, platform engineering, and services teams, while aligning software engineering efforts with the organization’s vision for Enterprise Monitoring and Observability.

The Product Engineer supports the product lifecycle from inception through implementation and daily operations. They interpret technical requirements to design optimal monitoring and IT system solutions, leveraging knowledge of business processes, systems architecture, and modern monitoring technologies. Additionally, the engineer plans, directs, and executes complex IT-related activities and programs, ensuring robust and scalable observability systems across the enterprise.

Key Responsibilities

Understand Allstate’s core business drivers, articulate business objectives, align with strategic direction, prepare long-range plans, prioritize objectives, and practice policies.
Apply advanced engineering excellence practices by enforcing technical standards, promoting test-driven development (TDD), and recommending scalable, system-aligned solutions that support both business growth and technology strategy.
Promote system thinking by influencing stakeholders to prioritize enterprise-wide benefits and risk mitigation. Champion the adoption of standardized patterns, reusable components, and architectural roadmaps.
Shape platform strategy by collaborating with platform consultants to design forward-looking standards and patterns that reflect emerging technology trends and evolving business models.
Facilitate alignment across strategic domains by engaging with the appropriate Areas of Responsibility, business architects, and senior leaders to deliver integrated, high-impact solutions. Act as a connector between application and infrastructure domains to ensure cohesive system design.
Apply reference architecture and enterprise technology strategy to guide solution design. Serve as a subject matter expert with contextual understanding of business operations and technology ecosystems.
Engineer for resilience and performance by partnering with architecture and engineering teams to define infrastructure solutions that meet stringent performance, availability, capacity, and resiliency goals.
Develop and maintain infrastructure roadmaps that align business direction with technology evolution. Regularly review these roadmaps with product management to ensure strategic alignment.
Design, develop, analyze, and report on critical metrics to provide insights into overall health and ensure effective communication.
Coach and consult on environment sizing, deployment strategies, disaster recovery planning, and architectural best practices for application portfolios and support teams.
Lead inception and D&F of complex application solutions. Ensure thorough documentation and clear communication of designs to stakeholders.
Serves as an expert on multiple business domain and a distinguished advocate of multiple technology stacks and shares that knowledge across organizations

Essential Skills

5+ years of overall engineering experience, including designing or building software, tools, or automation that enable observability for distributed platforms and infrastructure.
4 years of hands-on experience supporting at least one major observability platform (Datadog, Dynatrace, New Relic, AppDynamics, or OTEL), including configuration, dashboards, alerting, and integrations.
3 years working in Agile environments with applied understanding of Site Reliability Engineering (SRE) principles such as SLIs/SLOs, error budgets, and operational readiness.
3 years of development experience using one or more programming languages (Spring Boot/Java, Python, ReactJS, NodeJS), contributing to monitoring tools, automation, or integrations.
Proven hands-on experience with Kubernetes, plus practical experience on both Windows and Linux systems in enterprise or cloud environments.
Demonstrated interest and emerging experience applying new technologies, including Agentic AI–based solutions that improve observability, automation, or operational efficiency.
Strong written and verbal communication skills of engineering or technical delivery work, including documentation and presentations to technical and executive stakeholders.