Digital Product Owner (Lead Consultant) – B2B2C model

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. 

Job Description

About Allstate Identity Protection

We are a wholly owned Allstate Business Unit delivering proactive digital fraud protection to millions of subscribers. Our platform monitors early signals of personal identity misuse and fully restores it when breached.

Our mission: make digital life easier, safer, and more rewarding, so our members can live confidently online.

The team and its overall work scope:

Small yet nimble seven-member team that operates with a strong product mindset, powered by agile practices and continuous discovery grounded in real behavioral data.

• Support a specific domain of our platform, partnering with a resolute team and own its backlog.

• Coordinate cross domain initiatives when features span multiple teams and areas.

• Prioritize work against a rolling 6-month roadmap and maintain visibility into the next four iterations.

• Balance priorities from different business channels and stakeholders while staying hyper focused on subscriber (user) and client (buyer) experience.

Business title for this role is Product Management (Technical) Lead Consultant with specific work scope:

• Drive product strategy to execution for customer facing features and technical capabilities within the AIP platform.

• Collaborate closely with engineering, UX, and business stakeholders to deliver measurable value aligned to subscriber needs, partner expectations, and company objectives.

Essential Functions:

Product Strategy & Roadmap Execution

• Influence the definition of a differentiated product strategy aligned to business priorities.

• Break down roadmap items into actionable capabilities, features, and enhancements.

• Lead discovery, framing, and inception, across consumer journeys based on business strategy to mature our digital products.

Backlog Ownership & Story Development

• Maintain a refined, INVEST‑ready backlog and a clear 6‑month roadmap.

• Translate business needs into clear, value-based user stories with well-defined acceptance criteria.

• Prioritize features based on user value, OKR impact, and technical dependencies.

• Use analytics, research, and stakeholder feedback to inform continuous improvement.

Operational Execution

• Facilitate cross-team alignment and manage dependencies across multiple product domains.

• Partner with compliance, security, and business teams to elicit and validate requirements.

• Drive iteration planning, Definition of Ready/Done alignment, and measurable outcomes.

• Promote transparency through demos and delivery insights.

• Collaborate with UX to ensure seamless, modern customer journeys and address friction points.

Measurement & Delivery Excellence

• Track KPIs: Customer interactions and product success metrics.

• Continuously prioritize based on data, outcomes, and changing business needs.

• Foster a collaborative, high-accountability culture within product and engineering teams.

Required Education, Experience & Skills

• Minimum High School Diploma or GED, and 5+ years as a Product Owner, Product Analyst, or Product Manager in a technical environment

• Persuasive communication skills across technical and business teams

• Deep expertise in agile frameworks (XP, Scrum) and product ownership best practices

• Demonstrated ability to translate business needs into technical requirements.

• Strong backlog management, prioritization, and user story skills

• Rich understanding of product–platform–API integration patterns

• Data driven decision-making capability.

• Familiarity with cloud concepts

• Proficiency with agile tools (VersionOne, Jira)

• Must have experiences with:

  • Gherkin syntax

  • Domain driven design

  • INVEST user story principles.

  • Project management techniques (Agile/Waterfall blend, PMI‑ACP concepts)

Preferred Qualifications

• Technical background in software or engineering

• Experience delivering via the Outcome Based Delivery (OBD) Model

• GenAI, Agentic AI foundational knowledge and a major plus if aware of security and compliance validations for LLMs consumption based on user’s behavior data

• Federated identity management

• API-based integrations experience

• Bachelor’s degree in CS, IT, Business, or equivalent experience

• PSPO, CSPO, or Pragmatic Institute certification

• Experience working in travel related domains or industries.

Compensation:

• The annual base salary offered will only be between $130-$140K.

• This role is eligible for up to 20% of base salary as annual performance bonus.

AIP2024

Skills

Compensation

Compensation offered for this role is 110,000.00 – 181,025.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint™, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.

Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen

Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location

Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.

AIP uses the E-Verify employment verification program.