Deposit Desk Apprentice

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This is an essential employee position which requires the team member to work a flexible schedule on-site at our Irving, Texas location Monday through Friday and Saturdays on a rotational basis. This team member plays a critical role for Depository Services handling physical checks and paperwork. Candidates should be able to lift 10 – 15 pounds, stand for periods of 15 to 30 minutes at a time and walk for short distances within the building.

Key Responsibilities

This role is responsible for multiple tasks including: Daily deposits, Unidentified Deposits, Re-Deposits, Transmissions, AB Scorecard, Batching Desk, Cash Handling, Deposits, CAV Uploads, Foreign Adjustment CAVs, Claims MBRS Repayments, EDMS, End of Day Balancing, EPNG Queues (BNYM & Exela), Commissions/Key Master, reconciliations, Reconciling NCI’s, rejects, writing letters, creating/maintaining excel spreadsheets/logs and other duties as assigned.

Job Qualifications

Pursuing an associate’s degree from a community college or trade school.
1+ years customer service experience preferred but not required
Able to work in the Irving, Texas Office Monday through Friday starting at 7:00am to 3:30pm CST
Able to work Saturdays on a rotational basis from 12:00-2:00 pm CST
Ability to cross train on other roles/responsibilities to back up other team members.
Strong customer service skills
Mainframe & SAP knowledge preferred
Microsoft Outlook, Word, PDF, TEAMS Experience
Strong Excel Skills
Typing and 10-key skills
Critical thinking, strong analytical and investigative skills
Strong math skills and general accounting principles knowledge
Excellent oral and written communication skills
Enjoy working in a fast-paced, collaborative environment
Ability to prioritize work & organize workload to meet strict deadlines
Intermediate knowledge of the U.S. banking industry a plus but not required

Compensation offered for this role is between $18 and $25 an hour and is based on experience and qualifications.

Skills

Bookkeeping, Deadline Management, Deposit Processing, General Accounting, Microsoft Excel, Money Management, SAP Knowledge

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.