Home Job Search Software Engineer (AI/GenAI Platforms)

Allstate

Software Engineer (AI/GenAI Platforms)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped commissions
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our Mission
We are on a mission to unlock business value from petabyte-scale unstructured enterprise data by building cutting-edge AI, GenAI, and Agentic AI capabilities on top of our Unstructured Data Platform.

In this role, you’ll help transform massive volumes of documents, voice recordings, images, and video into actionable intelligence, powerful insights, and autonomous AI systems that drive real business decisions.
You will design and build AI-driven systems that combine large-scale data engineering, machine learning, and generative AI to power next‑generation enterprise capabilities.

What You’ll Bring

Core Engineering Skills

Python (required) for AI/ML development
Java, with hands-on experience building backend services and enterprise integrations
Ability to work across both Python and Java codebases, integrating AI/ML components into Java-based enterprise systems
Proven experience building and operating production-grade AI/ML systems
Strong understanding of data pipelines and distributed data processing

AI / GenAI Expertise

Hands-on experience in one or more of the following areas:

Large Language Models (LLMs): Working with foundation models and fine-tuning
Retrieval Augmented Generation (RAG): Building context-aware AI applications
Vector Search & Embeddings: Semantic search and similarity matching
Multimodal AI: Processing text, voice, images, and video
AI Agents / Agent Frameworks: Building autonomous AI workflows
Prompt Engineering: LLM orchestration and optimization
Semantic Models: Building and leveraging semantic data models

Framework Experience

LangChain, LlamaIndex, Semantic Kernel
Hugging Face
OpenAI, AWS Bedrock, Azure OpenAI

Data & Platform Technologies

Experience working in large-scale enterprise data environments, including:

Architecture

Data lakes and lakehouse architectures

Analytics

Microsoft Fabric, Azure Fabric, or similar analytics platforms

Streaming

Kafka and event-driven architectures

Cloud Services

Amazon Web Services (AWS)

Datastores

MongoDB Atlas
Amazon DocumentDB
Vector databases (nice to have)

ML / AI Platforms

Amazon SageMaker or similar ML platforms
AWS Bedrock for foundation model access and deployment
Model training, evaluation, and deployment
Experience with MLOps workflows

Observability & Reliability

Monitoring and troubleshooting AI and data pipelines
Experience with observability tools such as Datadog and AWS CloudWatch

Why Join Us?

Work on petabyte-scale unstructured data challenges
Build with the latest GenAI and Agentic AI technologies
Transform unstructured data into enterprise intelligence
Join a team shaping the future of AI-powered decision making

#LI-JK1

Skills

Amazon SageMaker, Amazon Web Services (AWS), Apache Kafka, Communication, Continuous Integration Software, Data Analysis, Large Language Model (LLM) Fine-Tuning, Machine Learning (ML), Python (Programming Language), Semantics, Software Development, Vector Databases

Compensation

Compensation offered for this role is 85,000.00 – 145,075.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.