Agency Manager (St. Catharines)

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped performance-based incentives
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire an Agency Manager to join our team. Reporting to the Director, Business Development, you will manage the day-to-day operations. You will be responsible for a monthly sales plan, as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies. You also have the ability to motivate and lead a team of successful sales agents and create centers of influence in the communities where we are present.

Role Designation: Hybrid

Responsibilities:

Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.
Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.
Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.
Recruit and maintain a pipeline of candidates for all roles within the Agency to ensure staffing plans are achieved.
Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.
Develop, recommend and implement rigorous and consistent business plans as well as client retention strategies.
Deliver the Allstate Brand Value Proposition to ensure our client’s experience a high-quality insurance experience.
Oversee the management of administrative tasks related to day-to-day operations.
All other tasks as assigned by Director

Qualifications:

A minimum of 7 years management experience, including at least 2 years successfully managing a sales team or business.
Must have an OTL license or be willing to obtain one.
Must be well connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence.
Ability to develop and execute a strategic business plan.
Demonstrated strong coaching, team building, and interpersonal skills.
Strategic vision and strong communication and leadership skills.
Ability to build strong internal and external relationships.
Demonstrated ability to influence and a superior ability to negotiate.
Commitment to providing outstanding customer service.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

While we appreciate all applications, only those elected for an interview will be contacted.

#LI-MT1

Skills

Coaching, Communication, Insurance, Sales Management, Staffing, Talent Development

Compensation

Expected compensation for this role ranges from $ 85,000 – $110,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire an Agency Manager to join our team. Reporting to the Director, Business Development, you will manage the day-to-day operations. You will be responsible for a monthly sales plan, as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies. You also have the ability to motivate and lead a team of successful sales agents and create centers of influence in the communities where we are present.

Role Designation: Hybrid

Responsibilities:

Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.
Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.
Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.
Recruit and maintain a pipeline of candidates for all roles within the Agency to ensure staffing plans are achieved.
Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.
Develop, recommend and implement rigorous and consistent business plans as well as client retention strategies.
Deliver the Allstate Brand Value Proposition to ensure our client’s experience a high-quality insurance experience.
Oversee the management of administrative tasks related to day-to-day operations.
All other tasks as assigned by Director

Qualifications:

A minimum of 7 years management experience, including at least 2 years successfully managing a sales team or business.
Must have an OTL license or be willing to obtain one.
Must be well connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence.
Ability to develop and execute a strategic business plan.
Demonstrated strong coaching, team building, and interpersonal skills.
Strategic vision and strong communication and leadership skills.
Ability to build strong internal and external relationships.
Demonstrated ability to influence and a superior ability to negotiate.
Commitment to providing outstanding customer service.