Allstate
Senior Claims Advisor AB
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped performance-based incentives
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This job is responsible for investigating moderately complex, unrepresented claims which may include: uninsured or underinsured motorist (UM/UIM) claims involving physical property damage and/or bodily injury in single or multi car accidents, Injury Casualty Soft Tissue (ICST), and unrepresented moderate claims. The individual also may handle moderately complex, non-represented CPL claims. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Job Description:
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Accident Benefits Floater Developmental Opportunity to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be accountable for handling both MIG & complex first party injury claims, on a rotational basis, providing claim handling for Accident Benefits Claim Advisors, who are in need of support.
Role Designation: Remote (Alberta, Ontario, Quebec, Nova Scotia or New Brunswick with Ontario region Accident Benefits experience)
Accountabilities:
-
Take ownership for the activity required on pending claims of Accident Benefit Claim Advisors, by working the existing pending claim files.
-
Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims.
-
Investigate, negotiate and settle accident benefits claims with moderate to high complexity by telephone and/ or by written correspondence.
-
Comply with best practices as set out in Allstate policies and procedures.
-
Adhere to legislative and regulatory requirements.
-
Ensure files are thoroughly documented.
-
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
-
Set and define customer service expectations.
-
Take ownership and accountability to solve customer problems.
-
Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner.
-
Work collaboratively with multiple teams of Accident Benefit Adjusters and Claims Assistants
Qualifications:
-
A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG.
-
File quality results have been ‘On Track’ or greater in the last year.
-
The Skills Matrix is indicative of proficiency in handling complex injury claims and the application of the Ontario Statutory Accident Benefits Schedule.
-
Strong time management and organizational skills as well as the ability to work in a fast-paced environment.
-
Strong critical thinking skills to identify strengths and weaknesses of claims.
-
Strong written and verbal communication skills with a commitment to providing outstanding customer service.
-
Ability to work independently and as part of a collaborative team environment.
-
Completion of CIP designation or desire to pursue is preferred.
All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted.
#LI-MK
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Skills
Business Communications, Communication, Critical Reasoning, Critical Thinking, Detail-Oriented, Fraud Investigation, Fraud Investigations, Information Collection, Time Management
Compensation
Expected compensation for this role ranges from $ 59,900.00 – 93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This job is responsible for investigating moderately complex, unrepresented claims which may include: uninsured or underinsured motorist (UM/UIM) claims involving physical property damage and/or bodily injury in single or multi car accidents, Injury Casualty Soft Tissue (ICST), and unrepresented moderate claims. The individual also may handle moderately complex, non-represented CPL claims. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Job Description:
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Accident Benefits Floater Developmental Opportunity to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be accountable for handling both MIG & complex first party injury claims, on a rotational basis, providing claim handling for Accident Benefits Claim Advisors, who are in need of support.
Role Designation: Remote (Alberta, Ontario, Quebec, Nova Scotia or New Brunswick with Ontario region Accident Benefits experience)
Accountabilities:
-
Take ownership for the activity required on pending claims of Accident Benefit Claim Advisors, by working the existing pending claim files.
-
Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims.
-
Investigate, negotiate and settle accident benefits claims with moderate to high complexity by telephone and/ or by written correspondence.
-
Comply with best practices as set out in Allstate policies and procedures.
-
Adhere to legislative and regulatory requirements.
-
Ensure files are thoroughly documented.
-
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
-
Set and define customer service expectations.
-
Take ownership and accountability to solve customer problems.
-
Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner.
-
Work collaboratively with multiple teams of Accident Benefit Adjusters and Claims Assistants
Qualifications:
-
A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG.
-
File quality results have been ‘On Track’ or greater in the last year.
-
The Skills Matrix is indicative of proficiency in handling complex injury claims and the application of the Ontario Statutory Accident Benefits Schedule.
-
Strong time management and organizational skills as well as the ability to work in a fast-paced environment.
-
Strong critical thinking skills to identify strengths and weaknesses of claims.
-
Strong written and verbal communication skills with a commitment to providing outstanding customer service.
-
Ability to work independently and as part of a collaborative team environment.
-
Completion of CIP designation or desire to pursue is preferred.
All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted.
#LI-MK
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Skills
Business Communications, Communication, Critical Reasoning, Critical Thinking, Detail-Oriented, Fraud Investigation, Fraud Investigations, Information Collection, Time Management
Compensation
Expected compensation for this role ranges from $ 59,900.00 – 93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This job is responsible for investigating moderately complex, unrepresented claims which may include: uninsured or underinsured motorist (UM/UIM) claims involving physical property damage and/or bodily injury in single or multi car accidents, Injury Casualty Soft Tissue (ICST), and unrepresented moderate claims. The individual also may handle moderately complex, non-represented CPL claims. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Job Description:
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Accident Benefits Floater Developmental Opportunity to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be accountable for handling both MIG & complex first party injury claims, on a rotational basis, providing claim handling for Accident Benefits Claim Advisors, who are in need of support.
Role Designation: Remote (Alberta, Ontario, Quebec, Nova Scotia or New Brunswick with Ontario region Accident Benefits experience)
Accountabilities:
-
Take ownership for the activity required on pending claims of Accident Benefit Claim Advisors, by working the existing pending claim files.
-
Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims.
-
Investigate, negotiate and settle accident benefits claims with moderate to high complexity by telephone and/ or by written correspondence.
-
Comply with best practices as set out in Allstate policies and procedures.
-
Adhere to legislative and regulatory requirements.
-
Ensure files are thoroughly documented.
-
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
-
Set and define customer service expectations.
-
Take ownership and accountability to solve customer problems.
-
Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner.
-
Work collaboratively with multiple teams of Accident Benefit Adjusters and Claims Assistants
Qualifications:
-
A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG.
-
File quality results have been ‘On Track’ or greater in the last year.
-
The Skills Matrix is indicative of proficiency in handling complex injury claims and the application of the Ontario Statutory Accident Benefits Schedule.
-
Strong time management and organizational skills as well as the ability to work in a fast-paced environment.
-
Strong critical thinking skills to identify strengths and weaknesses of claims.
-
Strong written and verbal communication skills with a commitment to providing outstanding customer service.
-
Ability to work independently and as part of a collaborative team environment.
-
Completion of CIP designation or desire to pursue is preferred.
All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted.
#LI-MK
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Skills
Business Communications, Communication, Critical Reasoning, Critical Thinking, Detail-Oriented, Fraud Investigation, Fraud Investigations, Information Collection, Time Management
Compensation
Expected compensation for this role ranges from $ 59,900.00 – 93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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