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Allstate

Associate Manager, Operations, Governance & AI Enablement

Key aspects of the role:

Drive sales growth by engaging with interested prospective customers- all while working remote
No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
Enjoy competitive compensation with a base salary + uncapped performance-based incentives
Sell reputable products from Allstate and our family of brands

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Allstate Foundation – Social Impact Team

About The Allstate Foundation

The Allstate Foundation empowers people and communities so they can thrive. Our work focuses on empowering youth to serve and improve communities and disrupting the cycle and reducing the prevalence of relationship abuse. We also amplify employee and agency volunteerism, support communities before and after disasters, and equip nonprofit leaders through our Nonprofit Leadership Center.

About the Role

The Associate Manager, Operations, Governance & AI Enablement supports operational implementation, governance processes, and AI integration across The Allstate Foundation and Social impact team’s portfolio.

This role is responsible for managing core coordination and execution across operational systems, governance activities, and emerging AI initiatives. This role will also partner closely with corporate finance and accounting teams, serving as a liaison for the team and ensuring strong coordination, alignment and information flow

This position operates by owning defined areas of work, executing against established priorities, the potential for managing contractors or full-time employees and supporting leadership and program leads to ensure operational and governance consistency, organization and follow-through.

Key Responsibilities

Governance Coordination

Provide support to team leadership to coordinate planning and execution of Trustee and Grant Committee meetings, including schedules, materials and communications

Manage workback timelines to ensure deliverables are completed on time and aligned across the team

Support development and assembly of meeting materials in partnership with program leads and leadership

Maintain organized governance processes, documentation, and tracking

AI Integration & Execution Support

Support identification and coordination of opportunities to use AI across the Social Impact team

Help manage AI-related projects, including coordination with internal stakeholders and enterprise technology partners

Assist with logistics and execution of AI training and adoption efforts in partnership with team leadership

Track AI-related workstreams, milestones, and follow-ups

Operational Coordination & Systems Support

Oversee grantmaking processes across the team, including documentation, approvals, coordination with software vendors and process improvements.

Help ensure alignment between governance timelines, program execution and reporting needs

Maintain documentation, trackers and systems that support team operations

Coordinate with operations and grants systems partners on updates and issue resolution

Identify opportunities to improve or streamline recurring processes and support implementation

Finance Coordination

Serve as a point of coordination with departmental Finance team, Corporate Accounting and related partners

Ensure accurate and timely flow of financial information between teams

Provide feedback and support to teams managing our finances to ensure accuracy and efficiency of our financial management processes.

Disaster Response Coordination

Support coordination of the Foundation’s philanthropic disaster response efforts, as determined

Help execute against established giving models and processes

Coordinate internal alignment and logistics during response efforts

Qualifications

Experience supporting work in a fast-paced, cross-functional environment

Strong organizational skills and ability to manage multiple workstreams

Experience coordinating projects, timelines and deliverables across stakeholders

Clear and professional communication skills

Ability to execute defined responsibilities while exercising sound judgment and escalation when needed

Comfort learning and applying new tools, including AI-enabled solutions

Proficiency in Microsoft Office and familiarity with operational or tracking systems

High proficiency in grants management software and processes, Power BI and other operational technology tools

Proficiency in analyzing and using data to make informed recommendations and decisions

Willingness to travel 10–15% for meetings, convenings and events

Remote; open to candidates based anywhere in the U.S.

Skills

AI Governance, Artificial Intelligence (AI), Leadership, Reporting, Taking Initiative, Team Leadership, Team Operations, Team Support, Training

Compensation

Compensation offered for this role is 75,100.00 – 126,325.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.

We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.

When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.

Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.