Licensed Medicare Benefit Advisor

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

*Must currently hold an active Life and Health General Lines License in your state of residence

The Licensed Medicare Benefit Advisor position is available in all U.S. States except for AK, CA, CO, HI, NM, WA, & WY.

The AHB Benefit Advisor is responsible for driving Medicare Sales through professional and consultative selling on plan options in prospect areas while in an inside sales environment. Additionally, Benefit Advisors may have some opportunity with some IFP (Individual & Family plans) and Ancillary Product Sales through consultative selling on plan options.

Make a Difference!
As a Medicare Benefit Advisor, you’ll utilize your in-depth Medicare knowledge and sales skills to consult retired seniors on the most beneficial Medicare Life and Health Plans that best suit their specific needs. Grow your sales career through comprehensive training and on-the-job learning opportunities with a competitive salary.

Key Responsibilities

• Receives inbound calls from customers who have questions on health insurance options in 20-50 states

• Assists with escalated customer issues

• Provides a positive customer experience with excellent customer satisfaction

• Meets sales and productivity goals on a daily, weekly, monthly and annual basis

• Updates customer file in CRM with summary of interaction

• Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team

• Makes outbound sales calls on a variety of sales campaigns

• Recommends plans and enrolls prospects based on the customer's needs

• Quotes, presents, and closes sales while overcoming objections

• Follows up on “book of business” on a consistent basis by making outbound follow up calls to prospects
 

Essential Duties as a full-time Medicare Benefit Advisor:

• Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs. Consultations and enrollments are completed over the phone.  

• There’s no prospecting here! Your leads will be provided

• Answer calls from customers who have questions on health insurance options

• Make outbound sales calls on a variety of sales campaigns

• Meet sales and productivity goals on a daily, weekly, monthly, and annual basis
   

Certifications and Licensures needed:

• Must currently hold an Active General Lines L&H License in state of residence.

Job Requirements

• At least 1 year of sales or related experience preferred 

• Excellent work ethic and adherence to work schedule

• Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule

• Able to navigate multiple computer programs at one time

• Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment 

• HS Diploma or GED is required

How we position you for success

We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. 

• No Prospecting – As a part of the inside sales team, leads are delivered directly to you 

• Professional Development – Learn and advance within a Fortune 100 company

• Best-In-Class Leaders and Teams – Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down 

• Stable Recognizable Brand – Backing of a longstanding brand with over 90 years of experience set out to transform the insurance industry 

• Reputable Product Suite – Allstate offers a wide set of highly reputable products that everyone needs 

• Respect & Appreciation – Join a team where diverse perspectives are respected and always welcome 

You’d be a great fit if you are

• Highly motivated and enjoy being rewarded and recognized for your efforts 

• Energized by a challenge while also being able to make an impact

• Committed to doing what it takes to be successful in sales 

• A strong communicator who is passionate about helping others 

• Comfortable with navigating multiple computer programs in a virtual work-from-home setting

Unique role benefits:

• The total compensation range for this position is $55,000.00 – $100,000+ per year (Salary + Uncapped Monthly Medicare Discretionary Incentive Plan)

• Eligible for Allstate’s full employee benefits from day one, including health insurance, pension, 401(k), tuition reimbursement, well-being programs and so much more

• We prioritize creating a culture that values your work/life balance. Enjoy a predictable work schedule that meets your and company's needs while working from the comfort of your home

• Generous PTO policy

• Invest in your future through our comprehensive training offerings, up to 6 weeks of paid training  

• Internet reimbursement

*Total compensation is based on a mix of base salary and uncapped monthly discretionary incentives. Monthly discretionary incentives will be based on your performance against agreed-upon objectives and company results.  Discretionary Incentive payments are not guaranteed and are governed by the terms of the applicable commission plan which is subject to change at Allstate’s discretion.

#LI-JE1

Skills

Customer Experience (CX), Inside Sales, Meeting Goals, Sales

Compensation

Compensation offered for this role is 18.00 – 18.00 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

 

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

 

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

 

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.