National General an Allstate company
Catastrophe Field Complex Property Adjuster
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped performance-based incentives
- Sell reputable products from Allstate and our family of brands
Role overview
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for advanced homeowner property claims. Determines coverage, evaluates damages, and adjusts and negotiates claims within authority limits. Responsible for creating and/or auditing comprehensive estimates for first-party homeowner claims to support accurate claim resolution.
As a CAT Field Property Adjuster, you will inspect residential properties damaged by a variety of perils, including wind, hail, water, fire, lightning, and other catastrophic events. Responsibilities include investigating losses, evaluating policy coverage, documenting damages, preparing repair estimates, and working directly with customers through the claim resolution process.
When field inspections are not possible, you may utilize virtual inspection and collaboration technology to evaluate losses and assist customers remotely.
We are seeking an independent and customer-focused claims professional who can effectively manage claims from initial inspection through final resolution while delivering exceptional service during catastrophe events.
Schedule, Travel & Hiring Locations
Work Schedule
- This position requires extended catastrophe deployments based on business needs and claim volume.
- NatGen CAT adjusters are typically deployed on approximately 30-day rotations, with flexibility based on storm severity and operational needs.
- Deployments may be extended beyond 31 days for large-scale catastrophe events, including hurricanes and other widespread losses.
- Adjusters are expected to remain at their assigned deployment location for the duration of the assignment, including overnight stays.
- Following four consecutive weeks of deployment, adjusters are generally provided a provisional four-day weekend (travel time not included) to allow for rest and time at home, based on operational needs.
- Between deployments, employees may complete virtual claim responsibilities, including supplements and reconciliations, from their home-based work location.
- Training Schedule: Approximately two weeks of training, followed by field training or ride-along support. Final dates and location will be communicated during the hiring process
- Location: Fully remote when not deployed.
Preferred Hiring Locations
Target hiring locations include:
- Texas
- Colorado
- Kansas
- Missouri
- Illinois
- Ohio
- Indiana
Not Eligible for Residents of: Alaska, Hawaii, Puerto Rico, California, or Washington.
Key Responsibilities
- Possesses a deep understanding of policy language and coverage application across homeowner products.
- Investigates, evaluates, and resolves complex homeowner property claims.
- Creates, reviews, and/or audits detailed repair estimates for residential property losses.
- Evaluates settlement alternatives while ensuring regulatory compliance and fair claims practices.
- Negotiates settlements, issues payments within authority guidelines, and documents claim activity accurately.
- Builds and maintains strong relationships with customers, contractors, agents, and internal business partners.
- Effectively manages claim inventory and prioritizes work during catastrophe response events.
- Utilizes inspection technology and emerging tools to support claim investigations and customer service.
Preferred Skills & Experience
- Experience handling property insurance claims from inspection through final resolution.
- Knowledge of residential construction methods, repair practices, and property damage assessment.
- Experience interpreting insurance policies and applying coverage provisions to claim decisions.
- Familiarity with Xactimate, including estimate writing, sketching, and claim documentation.
- Experience preparing detailed repair estimates, including complex or large-loss property claims.
- Farm property claims experience, including agricultural structures or related rural property losses, is preferred.
- Ability to evaluate damages and develop estimates in excess of $150,000 when applicable.
- Experience managing complex claim files and navigating challenging claim scenarios.
- Strong negotiation, customer service, and conflict-resolution skills.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and time-management skills.
- Ability to work independently in a fast-paced and changing catastrophe environment.
- Comfort using mobile technology, virtual inspection tools, and emerging claim technologies.
- Experience with drone technology or willingness to obtain drone certification and use drone-assisted inspections.
Qualifications:
- Valid driver's license and willingness to travel.
- Ability and willingness to travel extensively (up to 90%), including overnight travel and extended catastrophe deployments throughout the United States. Deployment lengths may vary based on business needs and storm severity.
- Availability to work weekends, holidays, extended hours, and varying schedules during catastrophe response events.
- Ability to safely carry and use a 50-pound ladder and access roofs with up to a 6/12 pitch on one- and two-story structures.
- Ability to safely inspect residential and commercial properties, including damaged structures.
- Ability to work outdoors in varying weather conditions and catastrophe-affected environments.
Notice of Licensing and Certification Requirements
As a condition of employment, this position requires the ability to obtain and maintain an adjuster license and FAA Part 107 Remote Pilot (Drone) certification, including completion of any applicable background checks. If required, licenses and certifications must be obtained within 60 days of hire. National General provides training, testing support, and guidance throughout the licensing and certification process.
Technology & Internet Requirements
Minimum internet speed requirements are 50 Mbps download and 5 Mbps upload. Wired internet connections are recommended for optimal performance and may be required for certain customer-facing responsibilities.
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. Employees may be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
#LI-MH1
Skills
Complex Claims, Customer Service, Large Loss Claims, Policy Interpretation, Policy Knowledge, Property Claims, Residential Property, Xactimate
Compensation
Base compensation offered for this role is $65,600 – $120,000 and is based on experience and qualifications.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for advanced homeowner property claims. Determines coverage, evaluates damages, and adjusts and negotiates claims within authority limits. Responsible for creating and/or auditing comprehensive estimates for first-party homeowner claims to support accurate claim resolution.
As a CAT Field Property Adjuster, you will inspect residential properties damaged by a variety of perils, including wind, hail, water, fire, lightning, and other catastrophic events. Responsibilities include investigating losses, evaluating policy coverage, documenting damages, preparing repair estimates, and working directly with customers through the claim resolution process.
When field inspections are not possible, you may utilize virtual inspection and collaboration technology to evaluate losses and assist customers remotely.
We are seeking an independent and customer-focused claims professional who can effectively manage claims from initial inspection through final resolution while delivering exceptional service during catastrophe events.
Schedule, Travel & Hiring Locations
Work Schedule
- This position requires extended catastrophe deployments based on business needs and claim volume.
- NatGen CAT adjusters are typically deployed on approximately 30-day rotations, with flexibility based on storm severity and operational needs.
- Deployments may be extended beyond 31 days for large-scale catastrophe events, including hurricanes and other widespread losses.
- Adjusters are expected to remain at their assigned deployment location for the duration of the assignment, including overnight stays.
- Following four consecutive weeks of deployment, adjusters are generally provided a provisional four-day weekend (travel time not included) to allow for rest and time at home, based on operational needs.
- Between deployments, employees may complete virtual claim responsibilities, including supplements and reconciliations, from their home-based work location.
- Training Schedule: Approximately two weeks of training, followed by field training or ride-along support. Final dates and location will be communicated during the hiring process
- Location: Fully remote when not deployed.
Preferred Hiring Locations
Target hiring locations include:
- Texas
- Colorado
- Kansas
- Missouri
- Illinois
- Ohio
- Indiana
Not Eligible for Residents of: Alaska, Hawaii, Puerto Rico, California, or Washington.
Key Responsibilities
- Possesses a deep understanding of policy language and coverage application across homeowner products.
- Investigates, evaluates, and resolves complex homeowner property claims.
- Creates, reviews, and/or audits detailed repair estimates for residential property losses.
- Evaluates settlement alternatives while ensuring regulatory compliance and fair claims practices.
- Negotiates settlements, issues payments within authority guidelines, and documents claim activity accurately.
- Builds and maintains strong relationships with customers, contractors, agents, and internal business partners.
- Effectively manages claim inventory and prioritizes work during catastrophe response events.
- Utilizes inspection technology and emerging tools to support claim investigations and customer service.
Preferred Skills & Experience
- Experience handling property insurance claims from inspection through final resolution.
- Knowledge of residential construction methods, repair practices, and property damage assessment.
- Experience interpreting insurance policies and applying coverage provisions to claim decisions.
- Familiarity with Xactimate, including estimate writing, sketching, and claim documentation.
- Experience preparing detailed repair estimates, including complex or large-loss property claims.
- Farm property claims experience, including agricultural structures or related rural property losses, is preferred.
- Ability to evaluate damages and develop estimates in excess of $150,000 when applicable.
- Experience managing complex claim files and navigating challenging claim scenarios.
- Strong negotiation, customer service, and conflict-resolution skills.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and time-management skills.
- Ability to work independently in a fast-paced and changing catastrophe environment.
- Comfort using mobile technology, virtual inspection tools, and emerging claim technologies.
- Experience with drone technology or willingness to obtain drone certification and use drone-assisted inspections.
Qualifications:
- Valid driver's license and willingness to travel.
- Ability and willingness to travel extensively (up to 90%), including overnight travel and extended catastrophe deployments throughout the United States. Deployment lengths may vary based on business needs and storm severity.
- Availability to work weekends, holidays, extended hours, and varying schedules during catastrophe response events.
- Ability to safely carry and use a 50-pound ladder and access roofs with up to a 6/12 pitch on one- and two-story structures.
- Ability to safely inspect residential and commercial properties, including damaged structures.
- Ability to work outdoors in varying weather conditions and catastrophe-affected environments.
Notice of Licensing and Certification Requirements
As a condition of employment, this position requires the ability to obtain and maintain an adjuster license and FAA Part 107 Remote Pilot (Drone) certification, including completion of any applicable background checks. If required, licenses and certifications must be obtained within 60 days of hire. National General provides training, testing support, and guidance throughout the licensing and certification process.
Technology & Internet Requirements
Minimum internet speed requirements are 50 Mbps download and 5 Mbps upload. Wired internet connections are recommended for optimal performance and may be required for certain customer-facing responsibilities.
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. Employees may be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
#LI-MH1
Skills
Complex Claims, Customer Service, Large Loss Claims, Policy Interpretation, Policy Knowledge, Property Claims, Residential Property, Xactimate
Compensation
Base compensation offered for this role is $65,600 – $120,000 and is based on experience and qualifications.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for advanced homeowner property claims. Determines coverage, evaluates damages, and adjusts and negotiates claims within authority limits. Responsible for creating and/or auditing comprehensive estimates for first-party homeowner claims to support accurate claim resolution.
As a CAT Field Property Adjuster, you will inspect residential properties damaged by a variety of perils, including wind, hail, water, fire, lightning, and other catastrophic events. Responsibilities include investigating losses, evaluating policy coverage, documenting damages, preparing repair estimates, and working directly with customers through the claim resolution process.
When field inspections are not possible, you may utilize virtual inspection and collaboration technology to evaluate losses and assist customers remotely.
We are seeking an independent and customer-focused claims professional who can effectively manage claims from initial inspection through final resolution while delivering exceptional service during catastrophe events.
Schedule, Travel & Hiring Locations
Work Schedule
- This position requires extended catastrophe deployments based on business needs and claim volume.
- NatGen CAT adjusters are typically deployed on approximately 30-day rotations, with flexibility based on storm severity and operational needs.
- Deployments may be extended beyond 31 days for large-scale catastrophe events, including hurricanes and other widespread losses.
- Adjusters are expected to remain at their assigned deployment location for the duration of the assignment, including overnight stays.
- Following four consecutive weeks of deployment, adjusters are generally provided a provisional four-day weekend (travel time not included) to allow for rest and time at home, based on operational needs.
- Between deployments, employees may complete virtual claim responsibilities, including supplements and reconciliations, from their home-based work location.
- Training Schedule: Approximately two weeks of training, followed by field training or ride-along support. Final dates and location will be communicated during the hiring process
- Location: Fully remote when not deployed.
Preferred Hiring Locations
Target hiring locations include:
- Texas
- Colorado
- Kansas
- Missouri
- Illinois
- Ohio
- Indiana
Not Eligible for Residents of: Alaska, Hawaii, Puerto Rico, California, or Washington.
Key Responsibilities
- Possesses a deep understanding of policy language and coverage application across homeowner products.
- Investigates, evaluates, and resolves complex homeowner property claims.
- Creates, reviews, and/or audits detailed repair estimates for residential property losses.
- Evaluates settlement alternatives while ensuring regulatory compliance and fair claims practices.
- Negotiates settlements, issues payments within authority guidelines, and documents claim activity accurately.
- Builds and maintains strong relationships with customers, contractors, agents, and internal business partners.
- Effectively manages claim inventory and prioritizes work during catastrophe response events.
- Utilizes inspection technology and emerging tools to support claim investigations and customer service.
Preferred Skills & Experience
- Experience handling property insurance claims from inspection through final resolution.
- Knowledge of residential construction methods, repair practices, and property damage assessment.
- Experience interpreting insurance policies and applying coverage provisions to claim decisions.
- Familiarity with Xactimate, including estimate writing, sketching, and claim documentation.
- Experience preparing detailed repair estimates, including complex or large-loss property claims.
- Farm property claims experience, including agricultural structures or related rural property losses, is preferred.
- Ability to evaluate damages and develop estimates in excess of $150,000 when applicable.
- Experience managing complex claim files and navigating challenging claim scenarios.
- Strong negotiation, customer service, and conflict-resolution skills.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and time-management skills.
- Ability to work independently in a fast-paced and changing catastrophe environment.
- Comfort using mobile technology, virtual inspection tools, and emerging claim technologies.
- Experience with drone technology or willingness to obtain drone certification and use drone-assisted inspections.
Qualifications:
- Valid driver's license and willingness to travel.
- Ability and willingness to travel extensively (up to 90%), including overnight travel and extended catastrophe deployments throughout the United States. Deployment lengths may vary based on business needs and storm severity.
- Availability to work weekends, holidays, extended hours, and varying schedules during catastrophe response events.
- Ability to safely carry and use a 50-pound ladder and access roofs with up to a 6/12 pitch on one- and two-story structures.
- Ability to safely inspect residential and commercial properties, including damaged structures.
- Ability to work outdoors in varying weather conditions and catastrophe-affected environments.
Notice of Licensing and Certification Requirements
As a condition of employment, this position requires the ability to obtain and maintain an adjuster license and FAA Part 107 Remote Pilot (Drone) certification, including completion of any applicable background checks. If required, licenses and certifications must be obtained within 60 days of hire. National General provides training, testing support, and guidance throughout the licensing and certification process.
Technology & Internet Requirements
Minimum internet speed requirements are 50 Mbps download and 5 Mbps upload. Wired internet connections are recommended for optimal performance and may be required for certain customer-facing responsibilities.
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. Employees may be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
#LI-MH1
Skills
Complex Claims, Customer Service, Large Loss Claims, Policy Interpretation, Policy Knowledge, Property Claims, Residential Property, Xactimate
Compensation
Base compensation offered for this role is $65,600 – $120,000 and is based on experience and qualifications.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Ryan / 8 years with Allstate
Business Architect Lead Consultant
June 2025 – Present
Anthony / 11 years with Allstate
New Agent Leader- EA Channel
February 2026 – Present
Michael / 25 years with Allstate
Property Delivery Director
2023 – Present/Remote
Bree / 11 years with Allstate
Unrepresented Bodily Injury Adjuster
December 2022 – Present
Similar opportunities
Can’t find what you’re looking for?
Eric G.
Associate counsel, Innovation Law
Our leaders understand that the world is changing fast and people need to adapt and learn new skills. Allstate is committed to helping employees continuously develop and grow.
Kelly
Cloud Engineer
Dana T.
Senior Product Consultant
Paul D.
Software Engineer
I’m proud of building Allstate’s first Bilingual Unlicensed Service team during my first assignment as a leader. It’s an exciting opportunity for our employees and to better serve our Spanish-speaking customers.
Xiomara
Employee Engagement Leader
Joe W.
Commercial Senior Claims Service Adjuster
Brooke T
Property Senior Claims Adjuster
Everyone is encouraged to volunteer and give back however they can throughout the year. I enjoy giving back to the community and supporting the causes that are meaningful to me.
Lisa
Senior Lead Internal Auditor
