Allstate
Senior Kong Administrator / AI Gateway Engineer
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped performance-based incentives
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Software Engineer Associate Manager puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Engineer Associate Manager develops test driven code all day and every day. They own and manage running their application in production and is accountable for the success of their digital products through achieving key performance indicators. The Software Engineer Associate Manager selects, leads, counsels, motivates, sets expectations and evaluates small to medium teams. Additionally, they advise direct reports on administrative policies and procedures, risks, issues, problem resolution, and priorities. This person assists in defining, implementing and prioritizing IT policies, procedures, and best practices. The Software Engineer Associate Manager influences team and business results.
Looking for a skilled Kong Administrator / AI Gateway Engineer with experience in API Gateway management, Kong administration, and knowledge on AI/LLM proxy development
Required Skills
- Kong Gateway (OSS/Enterprise), Kong Konnect
- API Management & API Lifecycle Management
- AI Gateway / LLM Proxy Development
- OpenAI / Azure OpenAI Integration
- REST APIs, GraphQL
- OAuth2, JWT, OIDC, API Security
- Kubernetes, Docker, Helm
- CI/CD (Jenkins, GitHub Actions, Azure DevOps)
- Monitoring: Prometheus, Grafana, ELK/Splunk
- Cloud Platforms: Azure, AWS, or GCP
- Kong AI Gateway Configuration & Administration
- LLM Traffic Routing, Load Balancing and Failover Management
- Prompt Management, Prompt Security and Guardrails
- AI Security, Responsible AI and Model Governance
- Token Usage Monitoring, Rate Limiting and Cost Optimization
- Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
- Retrieval-Augmented Generation (RAG) Architecture Concepts
- Vector Databases
- LLMOps, AI Observability and Model Performance Monitoring
- AI API Governance, Compliance and Data Protection
- Prompt Caching, Semantic Caching and Response Optimization
- Model Gateway Policy Development and AI Consumption Controls
- MCP (Model Context Protocol) and AI Agent Integration Concepts
- GenAI Platform Engineering and Enterprise AI Enablement
Key Responsibilities
- Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
- Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
- Enable secure access to multiple LLM providers through a unified gateway architecture.
- Implement AI observability, token analytics, usage tracking, and cost governance.
- Develop routing strategies across multiple AI models based on latency, cost, and availability.
- Integrate RAG-based AI services through secure API management frameworks.
- Ensure compliance with enterprise AI governance, security, and regulatory requirements.
- Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
- Support AI agent and MCP-based integrations within enterprise ecosystems.
- Drive AI platform reliability, scalability, and operational excellence.
- Configure, administer, and support Kong Gateway environments.
- Develop and manage AI Gateway proxies for GenAI/LLM services.
- Implement API security, authentication, throttling, and governance policies.
- Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
- Deploy and manage Kong in Kubernetes-based environments.
- Monitor, troubleshoot, and optimize gateway performance and availability.
- Automate deployments and operational processes using DevOps tools.
Experience
- 3-9 years of experience in API Management, Middleware, or Platform Engineering.
- Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
- Experience with cloud-native and microservices architectures preferred.
Primary Skills
Software Development
Shift Time
Recruiter Info
Yateesh B G
ybgaa@allstate.com
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Software Engineer Associate Manager puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Engineer Associate Manager develops test driven code all day and every day. They own and manage running their application in production and is accountable for the success of their digital products through achieving key performance indicators. The Software Engineer Associate Manager selects, leads, counsels, motivates, sets expectations and evaluates small to medium teams. Additionally, they advise direct reports on administrative policies and procedures, risks, issues, problem resolution, and priorities. This person assists in defining, implementing and prioritizing IT policies, procedures, and best practices. The Software Engineer Associate Manager influences team and business results.
Looking for a skilled Kong Administrator / AI Gateway Engineer with experience in API Gateway management, Kong administration, and knowledge on AI/LLM proxy development
Required Skills
- Kong Gateway (OSS/Enterprise), Kong Konnect
- API Management & API Lifecycle Management
- AI Gateway / LLM Proxy Development
- OpenAI / Azure OpenAI Integration
- REST APIs, GraphQL
- OAuth2, JWT, OIDC, API Security
- Kubernetes, Docker, Helm
- CI/CD (Jenkins, GitHub Actions, Azure DevOps)
- Monitoring: Prometheus, Grafana, ELK/Splunk
- Cloud Platforms: Azure, AWS, or GCP
- Kong AI Gateway Configuration & Administration
- LLM Traffic Routing, Load Balancing and Failover Management
- Prompt Management, Prompt Security and Guardrails
- AI Security, Responsible AI and Model Governance
- Token Usage Monitoring, Rate Limiting and Cost Optimization
- Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
- Retrieval-Augmented Generation (RAG) Architecture Concepts
- Vector Databases
- LLMOps, AI Observability and Model Performance Monitoring
- AI API Governance, Compliance and Data Protection
- Prompt Caching, Semantic Caching and Response Optimization
- Model Gateway Policy Development and AI Consumption Controls
- MCP (Model Context Protocol) and AI Agent Integration Concepts
- GenAI Platform Engineering and Enterprise AI Enablement
Key Responsibilities
- Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
- Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
- Enable secure access to multiple LLM providers through a unified gateway architecture.
- Implement AI observability, token analytics, usage tracking, and cost governance.
- Develop routing strategies across multiple AI models based on latency, cost, and availability.
- Integrate RAG-based AI services through secure API management frameworks.
- Ensure compliance with enterprise AI governance, security, and regulatory requirements.
- Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
- Support AI agent and MCP-based integrations within enterprise ecosystems.
- Drive AI platform reliability, scalability, and operational excellence.
- Configure, administer, and support Kong Gateway environments.
- Develop and manage AI Gateway proxies for GenAI/LLM services.
- Implement API security, authentication, throttling, and governance policies.
- Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
- Deploy and manage Kong in Kubernetes-based environments.
- Monitor, troubleshoot, and optimize gateway performance and availability.
- Automate deployments and operational processes using DevOps tools.
Experience
- 3-9 years of experience in API Management, Middleware, or Platform Engineering.
- Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
- Experience with cloud-native and microservices architectures preferred.
Primary Skills
Software Development
Shift Time
Recruiter Info
Yateesh B G
ybgaa@allstate.com
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Software Engineer Associate Manager puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Engineer Associate Manager develops test driven code all day and every day. They own and manage running their application in production and is accountable for the success of their digital products through achieving key performance indicators. The Software Engineer Associate Manager selects, leads, counsels, motivates, sets expectations and evaluates small to medium teams. Additionally, they advise direct reports on administrative policies and procedures, risks, issues, problem resolution, and priorities. This person assists in defining, implementing and prioritizing IT policies, procedures, and best practices. The Software Engineer Associate Manager influences team and business results.
Looking for a skilled Kong Administrator / AI Gateway Engineer with experience in API Gateway management, Kong administration, and knowledge on AI/LLM proxy development
Required Skills
- Kong Gateway (OSS/Enterprise), Kong Konnect
- API Management & API Lifecycle Management
- AI Gateway / LLM Proxy Development
- OpenAI / Azure OpenAI Integration
- REST APIs, GraphQL
- OAuth2, JWT, OIDC, API Security
- Kubernetes, Docker, Helm
- CI/CD (Jenkins, GitHub Actions, Azure DevOps)
- Monitoring: Prometheus, Grafana, ELK/Splunk
- Cloud Platforms: Azure, AWS, or GCP
- Kong AI Gateway Configuration & Administration
- LLM Traffic Routing, Load Balancing and Failover Management
- Prompt Management, Prompt Security and Guardrails
- AI Security, Responsible AI and Model Governance
- Token Usage Monitoring, Rate Limiting and Cost Optimization
- Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
- Retrieval-Augmented Generation (RAG) Architecture Concepts
- Vector Databases
- LLMOps, AI Observability and Model Performance Monitoring
- AI API Governance, Compliance and Data Protection
- Prompt Caching, Semantic Caching and Response Optimization
- Model Gateway Policy Development and AI Consumption Controls
- MCP (Model Context Protocol) and AI Agent Integration Concepts
- GenAI Platform Engineering and Enterprise AI Enablement
Key Responsibilities
- Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
- Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
- Enable secure access to multiple LLM providers through a unified gateway architecture.
- Implement AI observability, token analytics, usage tracking, and cost governance.
- Develop routing strategies across multiple AI models based on latency, cost, and availability.
- Integrate RAG-based AI services through secure API management frameworks.
- Ensure compliance with enterprise AI governance, security, and regulatory requirements.
- Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
- Support AI agent and MCP-based integrations within enterprise ecosystems.
- Drive AI platform reliability, scalability, and operational excellence.
- Configure, administer, and support Kong Gateway environments.
- Develop and manage AI Gateway proxies for GenAI/LLM services.
- Implement API security, authentication, throttling, and governance policies.
- Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
- Deploy and manage Kong in Kubernetes-based environments.
- Monitor, troubleshoot, and optimize gateway performance and availability.
- Automate deployments and operational processes using DevOps tools.
Experience
- 3-9 years of experience in API Management, Middleware, or Platform Engineering.
- Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
- Experience with cloud-native and microservices architectures preferred.
Primary Skills
Software Development
Shift Time
Recruiter Info
Yateesh B G
ybgaa@allstate.com
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Ryan / 8 years with Allstate
Business Architect Lead Consultant
June 2025 – Present
Anthony / 11 years with Allstate
New Agent Leader- EA Channel
February 2026 – Present
Michael / 25 years with Allstate
Property Delivery Director
2023 – Present/Remote
Bree / 11 years with Allstate
Unrepresented Bodily Injury Adjuster
December 2022 – Present
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