Allstate
Senior Claims Advisor, BI
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped performance-based incentives
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury to join our team. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury claims by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.
Notre équipe, en plein essor, est à la recherche d’un conseiller principal ou d’une conseillère principale en réclamations (dommages corporels). Relevant de la directrice ou du directeur, dommages corporels, la ou le titulaire du poste sera responsable de réaliser des enquêtes et de régler des dossiers de dommages corporels en examinant méticuleusement les garanties applicables, la responsabilité civile et le montant des dommages, et ce, dans le respect des lignes directrices territoriales sur la qualité et le règlement.
Who is Allstate?
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.
Through our Employee Value Proposition – Opportunity, Flexibility, Community, Diversity, and Family – we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options, and truly enjoy the work they do.
Benefits to Joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office Program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student Loans
- Comprehensive Retirement Savings Program with employer-matched contributions
- Annual Wellness Allowance to support employees with improving health and wellbeing
- Personal Reflection Day
- Tuition Reimbursement
- Opportunities to give back and support the community
Role Designation – Remote
Accountabilities:
- Interpret insurance policy wordings and maintain a proactive diary system to keep files updated.
- Investigate losses for valid coverage and collaborate with Underwriting as required.
- Determine liability and quantum assessments on claims with moderate to high complexity.
- Maintain appropriate reserves based on exposure.
- Comply with file handling and service standards as outlined in Best Practices.
- Participate in various file committees as required and work closely with defence counsel on litigation files within assigned authority.
- Negotiate settlements with plaintiffs and solicitors to resolve claims within granted authority.
- Maintain an understanding of legislative changes and industry trends and contribute to claim strategies as required.
Qualifications:
- Prior Bodily Injury (BI) claims handling experience, including the ability to manage claims of moderate to high complexity.
- Strong time management and organizational skills with the ability to thrive in a fast-paced environment.
- Strong critical thinking and analytical skills to identify strengths, weaknesses, and exposures within a claim.
- Excellent written and verbal communication skills with a commitment to delivering outstanding customer service.
- New Brunswick Adjuster's License is considered an asset.
- Candidates who do not currently hold a New Brunswick Adjuster's License must be willing and able to obtain one upon hire.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.
If you are applying for a position open to candidates across Canada, unless otherwise indicated, strong English communication skills are required, as the role involves regular interaction with clients, advisors, or employees across the country.
Si vous postulez pour un poste ouvert aux candidats à travers le Canada, sauf indication contraire, de solides compétences en anglais sont requises pour une communication efficace régulière avec les clients, les conseillers ou les employés à l'échelle nationale. »
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD.
C’est pourquoi nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Les 5 piliers de notre proposition de valeur aux employés – possibilités, souplesse, esprit communautaire, diversité et environnement familial – permettent de s’épanouir de façon unique.
Les avantages offerts par Allstate
- La flexibilité des modalités de travail;
- Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
- Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
- Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
- Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
- Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
- Un Jour de réflexion personnelle;
- Le remboursement de droits de scolarité;
- Des occasions de s’impliquer dans la communauté.
Désignation du rôle – À distance
Responsabilités:
- Interpréter le libellé des contrats d’assurance et tenir les dossiers à jour de façon proactive au moyen d’un système de journal.
- Enquêter sur les sinistres de sorte à établir les garanties valides et collaborer avec l’équipe de la souscription, au besoin.
- Déterminer la responsabilité civile et le montant des dommages pour des dossiers moyennement et hautement complexes.
- Établir les provisions appropriées en fonction de l’exposition aux risques et les tenir à jour.
- Observer les normes de traitement des dossiers et de service telles qu’énoncées dans les pratiques exemplaires.
- Participer à divers comités sur les dossiers, au besoin, et travailler étroitement avec l’avocat·e de la défense dans le cadre de dossiers en litiges, dans les limites des pouvoirs conférés.
- Négocier avec les plaignants et les représentants pour régler les réclamations lorsque le degré d’autorité le permet.
- Se tenir au fait des changements législatifs et des tendances du secteur et contribuer, au besoin, à l’élaboration des stratégies de gestion des réclamations.
Compétences:
- Expérience dans le traitement des réclamations pour dommages corporels, y compris la capacité à gérer des réclamations de complexité modérée à élevée;
- Sens aigu de l’organisation et de la gestion du temps, ainsi que la capacité à s’épanouir dans un environnement qui évolue rapidement;
- Solides aptitudes pour la pensée critique et l’analyse afin de cerner les forces, les faiblesses et les facteurs de risque d’une réclamation;
- Excellentes aptitudes en communication orale et écrite, ainsi que la volonté d’offrir un service à la clientèle hors pair;
- Un permis d’expert en sinistres du Nouveau-Brunswick constitue un atout.
- Les personnes qui ne détiennent pas actuellement de permis d’expert en sinistres du Nouveau-Brunswick doivent être disposées et aptes à l’obtenir dès leur embauche.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si vous en avez besoin, nous établirons avec vous au cours du processus de recrutement les mesures qui doivent être prises pour répondre à vos besoins.
#LI-MV1
Skills
Claims Management, Claims Processing, Claims Resolution, Communication, Customer Service, Detail-Oriented, Information Collection, Problem Solving, Time Management
Compensation
Expected compensation for this role ranges from $ 62,496.00 – 95, 000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
La rémunération prévue pour ce poste varie de 62 496,00 $ à 95 000,00 $ par an. Le salaire réel proposé aux candidats retenus dépend de leurs compétences et de leur expérience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury to join our team. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury claims by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.
Notre équipe, en plein essor, est à la recherche d’un conseiller principal ou d’une conseillère principale en réclamations (dommages corporels). Relevant de la directrice ou du directeur, dommages corporels, la ou le titulaire du poste sera responsable de réaliser des enquêtes et de régler des dossiers de dommages corporels en examinant méticuleusement les garanties applicables, la responsabilité civile et le montant des dommages, et ce, dans le respect des lignes directrices territoriales sur la qualité et le règlement.
Who is Allstate?
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.
Through our Employee Value Proposition – Opportunity, Flexibility, Community, Diversity, and Family – we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options, and truly enjoy the work they do.
Benefits to Joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office Program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student Loans
- Comprehensive Retirement Savings Program with employer-matched contributions
- Annual Wellness Allowance to support employees with improving health and wellbeing
- Personal Reflection Day
- Tuition Reimbursement
- Opportunities to give back and support the community
Role Designation – Remote
Accountabilities:
- Interpret insurance policy wordings and maintain a proactive diary system to keep files updated.
- Investigate losses for valid coverage and collaborate with Underwriting as required.
- Determine liability and quantum assessments on claims with moderate to high complexity.
- Maintain appropriate reserves based on exposure.
- Comply with file handling and service standards as outlined in Best Practices.
- Participate in various file committees as required and work closely with defence counsel on litigation files within assigned authority.
- Negotiate settlements with plaintiffs and solicitors to resolve claims within granted authority.
- Maintain an understanding of legislative changes and industry trends and contribute to claim strategies as required.
Qualifications:
- Prior Bodily Injury (BI) claims handling experience, including the ability to manage claims of moderate to high complexity.
- Strong time management and organizational skills with the ability to thrive in a fast-paced environment.
- Strong critical thinking and analytical skills to identify strengths, weaknesses, and exposures within a claim.
- Excellent written and verbal communication skills with a commitment to delivering outstanding customer service.
- New Brunswick Adjuster's License is considered an asset.
- Candidates who do not currently hold a New Brunswick Adjuster's License must be willing and able to obtain one upon hire.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.
If you are applying for a position open to candidates across Canada, unless otherwise indicated, strong English communication skills are required, as the role involves regular interaction with clients, advisors, or employees across the country.
Si vous postulez pour un poste ouvert aux candidats à travers le Canada, sauf indication contraire, de solides compétences en anglais sont requises pour une communication efficace régulière avec les clients, les conseillers ou les employés à l'échelle nationale. »
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD.
C’est pourquoi nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Les 5 piliers de notre proposition de valeur aux employés – possibilités, souplesse, esprit communautaire, diversité et environnement familial – permettent de s’épanouir de façon unique.
Les avantages offerts par Allstate
- La flexibilité des modalités de travail;
- Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
- Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
- Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
- Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
- Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
- Un Jour de réflexion personnelle;
- Le remboursement de droits de scolarité;
- Des occasions de s’impliquer dans la communauté.
Désignation du rôle – À distance
Responsabilités:
- Interpréter le libellé des contrats d’assurance et tenir les dossiers à jour de façon proactive au moyen d’un système de journal.
- Enquêter sur les sinistres de sorte à établir les garanties valides et collaborer avec l’équipe de la souscription, au besoin.
- Déterminer la responsabilité civile et le montant des dommages pour des dossiers moyennement et hautement complexes.
- Établir les provisions appropriées en fonction de l’exposition aux risques et les tenir à jour.
- Observer les normes de traitement des dossiers et de service telles qu’énoncées dans les pratiques exemplaires.
- Participer à divers comités sur les dossiers, au besoin, et travailler étroitement avec l’avocat·e de la défense dans le cadre de dossiers en litiges, dans les limites des pouvoirs conférés.
- Négocier avec les plaignants et les représentants pour régler les réclamations lorsque le degré d’autorité le permet.
- Se tenir au fait des changements législatifs et des tendances du secteur et contribuer, au besoin, à l’élaboration des stratégies de gestion des réclamations.
Compétences:
- Expérience dans le traitement des réclamations pour dommages corporels, y compris la capacité à gérer des réclamations de complexité modérée à élevée;
- Sens aigu de l’organisation et de la gestion du temps, ainsi que la capacité à s’épanouir dans un environnement qui évolue rapidement;
- Solides aptitudes pour la pensée critique et l’analyse afin de cerner les forces, les faiblesses et les facteurs de risque d’une réclamation;
- Excellentes aptitudes en communication orale et écrite, ainsi que la volonté d’offrir un service à la clientèle hors pair;
- Un permis d’expert en sinistres du Nouveau-Brunswick constitue un atout.
- Les personnes qui ne détiennent pas actuellement de permis d’expert en sinistres du Nouveau-Brunswick doivent être disposées et aptes à l’obtenir dès leur embauche.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si vous en avez besoin, nous établirons avec vous au cours du processus de recrutement les mesures qui doivent être prises pour répondre à vos besoins.
#LI-MV1
Skills
Claims Management, Claims Processing, Claims Resolution, Communication, Customer Service, Detail-Oriented, Information Collection, Problem Solving, Time Management
Compensation
Expected compensation for this role ranges from $ 62,496.00 – 95, 000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
La rémunération prévue pour ce poste varie de 62 496,00 $ à 95 000,00 $ par an. Le salaire réel proposé aux candidats retenus dépend de leurs compétences et de leur expérience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury to join our team. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury claims by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.
Notre équipe, en plein essor, est à la recherche d’un conseiller principal ou d’une conseillère principale en réclamations (dommages corporels). Relevant de la directrice ou du directeur, dommages corporels, la ou le titulaire du poste sera responsable de réaliser des enquêtes et de régler des dossiers de dommages corporels en examinant méticuleusement les garanties applicables, la responsabilité civile et le montant des dommages, et ce, dans le respect des lignes directrices territoriales sur la qualité et le règlement.
Who is Allstate?
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.
Through our Employee Value Proposition – Opportunity, Flexibility, Community, Diversity, and Family – we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options, and truly enjoy the work they do.
Benefits to Joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office Program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student Loans
- Comprehensive Retirement Savings Program with employer-matched contributions
- Annual Wellness Allowance to support employees with improving health and wellbeing
- Personal Reflection Day
- Tuition Reimbursement
- Opportunities to give back and support the community
Role Designation – Remote
Accountabilities:
- Interpret insurance policy wordings and maintain a proactive diary system to keep files updated.
- Investigate losses for valid coverage and collaborate with Underwriting as required.
- Determine liability and quantum assessments on claims with moderate to high complexity.
- Maintain appropriate reserves based on exposure.
- Comply with file handling and service standards as outlined in Best Practices.
- Participate in various file committees as required and work closely with defence counsel on litigation files within assigned authority.
- Negotiate settlements with plaintiffs and solicitors to resolve claims within granted authority.
- Maintain an understanding of legislative changes and industry trends and contribute to claim strategies as required.
Qualifications:
- Prior Bodily Injury (BI) claims handling experience, including the ability to manage claims of moderate to high complexity.
- Strong time management and organizational skills with the ability to thrive in a fast-paced environment.
- Strong critical thinking and analytical skills to identify strengths, weaknesses, and exposures within a claim.
- Excellent written and verbal communication skills with a commitment to delivering outstanding customer service.
- New Brunswick Adjuster's License is considered an asset.
- Candidates who do not currently hold a New Brunswick Adjuster's License must be willing and able to obtain one upon hire.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.
If you are applying for a position open to candidates across Canada, unless otherwise indicated, strong English communication skills are required, as the role involves regular interaction with clients, advisors, or employees across the country.
Si vous postulez pour un poste ouvert aux candidats à travers le Canada, sauf indication contraire, de solides compétences en anglais sont requises pour une communication efficace régulière avec les clients, les conseillers ou les employés à l'échelle nationale. »
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD.
C’est pourquoi nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Les 5 piliers de notre proposition de valeur aux employés – possibilités, souplesse, esprit communautaire, diversité et environnement familial – permettent de s’épanouir de façon unique.
Les avantages offerts par Allstate
- La flexibilité des modalités de travail;
- Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
- Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
- Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
- Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
- Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
- Un Jour de réflexion personnelle;
- Le remboursement de droits de scolarité;
- Des occasions de s’impliquer dans la communauté.
Désignation du rôle – À distance
Responsabilités:
- Interpréter le libellé des contrats d’assurance et tenir les dossiers à jour de façon proactive au moyen d’un système de journal.
- Enquêter sur les sinistres de sorte à établir les garanties valides et collaborer avec l’équipe de la souscription, au besoin.
- Déterminer la responsabilité civile et le montant des dommages pour des dossiers moyennement et hautement complexes.
- Établir les provisions appropriées en fonction de l’exposition aux risques et les tenir à jour.
- Observer les normes de traitement des dossiers et de service telles qu’énoncées dans les pratiques exemplaires.
- Participer à divers comités sur les dossiers, au besoin, et travailler étroitement avec l’avocat·e de la défense dans le cadre de dossiers en litiges, dans les limites des pouvoirs conférés.
- Négocier avec les plaignants et les représentants pour régler les réclamations lorsque le degré d’autorité le permet.
- Se tenir au fait des changements législatifs et des tendances du secteur et contribuer, au besoin, à l’élaboration des stratégies de gestion des réclamations.
Compétences:
- Expérience dans le traitement des réclamations pour dommages corporels, y compris la capacité à gérer des réclamations de complexité modérée à élevée;
- Sens aigu de l’organisation et de la gestion du temps, ainsi que la capacité à s’épanouir dans un environnement qui évolue rapidement;
- Solides aptitudes pour la pensée critique et l’analyse afin de cerner les forces, les faiblesses et les facteurs de risque d’une réclamation;
- Excellentes aptitudes en communication orale et écrite, ainsi que la volonté d’offrir un service à la clientèle hors pair;
- Un permis d’expert en sinistres du Nouveau-Brunswick constitue un atout.
- Les personnes qui ne détiennent pas actuellement de permis d’expert en sinistres du Nouveau-Brunswick doivent être disposées et aptes à l’obtenir dès leur embauche.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si vous en avez besoin, nous établirons avec vous au cours du processus de recrutement les mesures qui doivent être prises pour répondre à vos besoins.
#LI-MV1
Skills
Claims Management, Claims Processing, Claims Resolution, Communication, Customer Service, Detail-Oriented, Information Collection, Problem Solving, Time Management
Compensation
Expected compensation for this role ranges from $ 62,496.00 – 95, 000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
La rémunération prévue pour ce poste varie de 62 496,00 $ à 95 000,00 $ par an. Le salaire réel proposé aux candidats retenus dépend de leurs compétences et de leur expérience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Ryan / 8 years with Allstate
Business Architect Lead Consultant
June 2025 – Present
Anthony / 11 years with Allstate
New Agent Leader- EA Channel
February 2026 – Present
Michael / 25 years with Allstate
Property Delivery Director
2023 – Present/Remote
Bree / 11 years with Allstate
Unrepresented Bodily Injury Adjuster
December 2022 – Present
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