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Allstate

SDET/ Senior Automation Engineer

Role overview

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat.

Job Description

About AIP: Formerly InfoArmor, AIP is now a business unit of Allstate Corporation since 2019. We are a technology and services company that has led the Individual Identity Protection and Advanced Threat Intelligence pack for 15 plus years.

Our product is a proactive identity monitoring service that alerts our subscribers to the first sign of fraud and fully restores their identity. We empower consumers to safely embrace technology, knowing their personal information is in good hands by offering the most advanced identity and privacy protection available through our trusted partnerships

AIP’s QA Org, role scope and tech stack overview:

The Quality Assurance group at AIP is a close-knit group of 12 to 15 QA Automation/SDET’s that helps deliver best in class products and services to both internal and external consumers.
QA supports testing of all our products and features, tests across web applications, web portals, customer integrations, and vendor product integrations. End to end testing; in production to go live. QA deployments-UAT, pre and post environments
Reporting to the Director-Quality Assurance, the Sr. QE will play a key role as a member of our QA Engineering team which is striving to achieve as close to 100% automation coverage as possible.
Our current QA environment: 80% automation, 20 % manual
Automation framework and platform: Selenium with BDD, Behave for UI, and Karate and Postman for API (Javascript)
Cross browser testing (BrowserStack), validation testing across different devices (phone devices, tablets, etc.) and across operating systems
Testing on: Majorly API’s, stress testing, performance, mobile, UI/UX, validation testing, and ADA testing.

Essential functions & work examples

Participate in Product Designs and help performing functional, load, performance, security ADA and other types of testing. Architect test automation frameworks developed in Java, Karate DSL (cucumber API testing) for Microservice API testing and react / PHP UI testing.
Lead assigned projects along with 4-5 QA engineers; review requirements, design and execute manual and automation test cases.
Lead quality engineering for 3rd party services integration; collaborate with the 3rd party quality and development teams to ensure successful integrations.
Peer review validate tests of other QA Engineers; recommend alternative automation solutions where needed
Implement QA process, reporting, story tracking from conception to production deploy.
Develop and maintain comprehensive Postman API collections, scripts and tests for semi manual verification and developer use to verify API changes.
Create and maintain testing plans for services in Jira and Xray.
Create and maintain python testing frameworks for web and mobile applications using selenium and browser stack.
Create and maintain testing frameworks for APIs using tools such as Karate, Postman, Scala, Kafka, SQL and Selenium UI.
Maintain the continuous integration (Buildkite) steps for automation.
Lead bug triage and root cause analysis
Automate API’s though Karate, and BrowserStack
Maintain and develop automated tests using Python / Selenium, Cypress, and Playwright for PHP and React web UI testing.
Develop and maintain YAML, YML CI/CD pipelines for build and test in Jenkins to Buildkite, transformation for product source builds and automated testing.
Develop and maintain QA tools for automated test reporting to Jira / Xray, OpenAPI validation, performance test reporting for Gatling tests, data generation, and database validation.
Develop and maintain backend Spring Boot and Node Express API’s

Required Education, experience and skills

Technical:

Rich experience working on web applications and\or SaaS applications in an agile\scrum environment.
Demonstrable experience working on automation framework development & test automation using tools such as (Karate, Python, Java, Selenium).
Experience architecting Automation frameworks
Experience testing web services (GraphQL, Rest)
Experience with automated testing in continuous integration and continuous delivery (CI/CD) environment
Experience with relational database systems, including SQL query development.
Basic proficiency in at least one scripting language (ie NodeJS, Javascript)
Experience with performance testing and Security testing is a plus.
Experience testing containerized applications leveraging a microservice architecture.
Experience testing in a distributed application environment.

Others:

High School Diploma mandatory
Well organized and can effectively prioritize and execute tasks.
Experience leading test projects, and peer-reviews
Articulate and good communication skills to break down tech speak to non-tech audience

Preferred education, skills and experiences

Experience in Native Mobile Applications automation testing via Maestro, Detox, or Appium
Experience setting up Linux based environments for testing
Experience with performance testing and Security testing
Experience with automating Salesforce applications
Experience with Datadog and Kafka messaging systems
Karate test-automation framework experience
Bachelors in Computer, Software, or related areas

AIP2024

COMPENSATION: The base annual salary for this role is between $120 to $140K , and up to 20% annual performance bonus

Skills

Analytical Thinking, Automated Testing, Automation Technology, Defects Management, Test Scripts

Compensation

Compensation offered for this role is $85,600.00 – 152,650.00 annually and is based on experience and qualifications.

At Allstate Identity Protection, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint™, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.

Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen

Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location

Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.

AIP uses the E-Verify employment verification program.

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.

As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.

When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.

Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.