Allstate
Legal Office Manager (Remote – US)
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Global Litigation Support Services Office Team Lead plays a pivotal role in shaping the day-to-day operations of our Subrogation Team. Leading a team of Paralegals and Administrative Assistants, this role blends people leadership with operational excellence—ensuring the office runs smoothly while empowering team members to grow and thrive. This role acts as a trusted partner in driving efficiency, implementing innovative processes, and fostering collaboration across the complex and Client Legal Services broadly. This is a hands-on leadership opportunity for someone who enjoys balancing strategy with execution, championing process improvements, and embracing technology to enhance how legal services are delivered.
Key Responsibilities
- Steer the execution of projects and operational initiatives, aligning team efforts with business objectives and driving measurable results.
- Inspire and manage a high-performing team of Paralegals and Administrative Assistants, providing clear direction, mentorship, and accountability.
- Leverage data and trend analysis to optimize file handling, track performance, and ensure the team consistently meets and exceeds goals.
- Champion the adoption of technology solutions (e.g., TeamConnect, MS Office 365) leading change initiatives to modernize processes in a traditionally structured environment.
- Partner with senior leadership to integrate team contributions into the broader Client Legal Services strategy and priorities.
- Continuously refine and streamline office processes, driving innovation and efficiency to strengthen overall service delivery
- Oversee budget management, including filings, office maintenance, employee recognition, and expense approvals, ensuring resources are allocated efficiently to support team and business objectives.
Education
- Bachelor’s Degree
- Minimum qualifications for paralegals as defined by applicable state law preferred.
Minimum Requirements
- 2+ years of progressive experience in legal operations, office management, or a professional services environment.
- Demonstrated ability to lead and inspire teams, with a focus on developing talent and fostering collaboration.
- Background in managing projects or initiatives that improved organizational effectiveness or efficiency.
- Familiarity with legal technology platforms and comfort guiding teams through system adoption or process changes.
- Strong analytical skills with the ability to translate data and trends into actionable strategies.
- Proven resilience in fast-paced, evolving environments, with the ability to adapt leadership style to different personalities and dynamics.
- Excellent communication and interpersonal skills, with experience partnering across multiple levels of leadership.
- A track record of embracing change and encouraging innovation within a structured or legacy-oriented culture.
- E-Discovery experience knowledge preferred
Explore the Benefits of Joining Allstate's Client Legal Services:
- Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules, allowing you to excel professionally while enjoying a fulfilling personal life.
- Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.
- Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
- Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
- Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
- Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
#LI-AT2
Skills
Communication, Compliance Support, Employee Supervision, Legal Practices, Legal Support, Office Administration, Office Management, Performance Management (PM), Time Management, Trend Analysis
Compensation
Compensation offered for this role is 65,600.00 – 110,075.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Global Litigation Support Services Office Team Lead plays a pivotal role in shaping the day-to-day operations of our Subrogation Team. Leading a team of Paralegals and Administrative Assistants, this role blends people leadership with operational excellence—ensuring the office runs smoothly while empowering team members to grow and thrive. This role acts as a trusted partner in driving efficiency, implementing innovative processes, and fostering collaboration across the complex and Client Legal Services broadly. This is a hands-on leadership opportunity for someone who enjoys balancing strategy with execution, championing process improvements, and embracing technology to enhance how legal services are delivered.
Key Responsibilities
- Steer the execution of projects and operational initiatives, aligning team efforts with business objectives and driving measurable results.
- Inspire and manage a high-performing team of Paralegals and Administrative Assistants, providing clear direction, mentorship, and accountability.
- Leverage data and trend analysis to optimize file handling, track performance, and ensure the team consistently meets and exceeds goals.
- Champion the adoption of technology solutions (e.g., TeamConnect, MS Office 365) leading change initiatives to modernize processes in a traditionally structured environment.
- Partner with senior leadership to integrate team contributions into the broader Client Legal Services strategy and priorities.
- Continuously refine and streamline office processes, driving innovation and efficiency to strengthen overall service delivery
- Oversee budget management, including filings, office maintenance, employee recognition, and expense approvals, ensuring resources are allocated efficiently to support team and business objectives.
Education
- Bachelor’s Degree
- Minimum qualifications for paralegals as defined by applicable state law preferred.
Minimum Requirements
- 2+ years of progressive experience in legal operations, office management, or a professional services environment.
- Demonstrated ability to lead and inspire teams, with a focus on developing talent and fostering collaboration.
- Background in managing projects or initiatives that improved organizational effectiveness or efficiency.
- Familiarity with legal technology platforms and comfort guiding teams through system adoption or process changes.
- Strong analytical skills with the ability to translate data and trends into actionable strategies.
- Proven resilience in fast-paced, evolving environments, with the ability to adapt leadership style to different personalities and dynamics.
- Excellent communication and interpersonal skills, with experience partnering across multiple levels of leadership.
- A track record of embracing change and encouraging innovation within a structured or legacy-oriented culture.
- E-Discovery experience knowledge preferred
Explore the Benefits of Joining Allstate's Client Legal Services:
- Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules, allowing you to excel professionally while enjoying a fulfilling personal life.
- Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.
- Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
- Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
- Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
- Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
#LI-AT2
Skills
Communication, Compliance Support, Employee Supervision, Legal Practices, Legal Support, Office Administration, Office Management, Performance Management (PM), Time Management, Trend Analysis
Compensation
Compensation offered for this role is 65,600.00 – 110,075.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Global Litigation Support Services Office Team Lead plays a pivotal role in shaping the day-to-day operations of our Subrogation Team. Leading a team of Paralegals and Administrative Assistants, this role blends people leadership with operational excellence—ensuring the office runs smoothly while empowering team members to grow and thrive. This role acts as a trusted partner in driving efficiency, implementing innovative processes, and fostering collaboration across the complex and Client Legal Services broadly. This is a hands-on leadership opportunity for someone who enjoys balancing strategy with execution, championing process improvements, and embracing technology to enhance how legal services are delivered.
Key Responsibilities
- Steer the execution of projects and operational initiatives, aligning team efforts with business objectives and driving measurable results.
- Inspire and manage a high-performing team of Paralegals and Administrative Assistants, providing clear direction, mentorship, and accountability.
- Leverage data and trend analysis to optimize file handling, track performance, and ensure the team consistently meets and exceeds goals.
- Champion the adoption of technology solutions (e.g., TeamConnect, MS Office 365) leading change initiatives to modernize processes in a traditionally structured environment.
- Partner with senior leadership to integrate team contributions into the broader Client Legal Services strategy and priorities.
- Continuously refine and streamline office processes, driving innovation and efficiency to strengthen overall service delivery
- Oversee budget management, including filings, office maintenance, employee recognition, and expense approvals, ensuring resources are allocated efficiently to support team and business objectives.
Education
- Bachelor’s Degree
- Minimum qualifications for paralegals as defined by applicable state law preferred.
Minimum Requirements
- 2+ years of progressive experience in legal operations, office management, or a professional services environment.
- Demonstrated ability to lead and inspire teams, with a focus on developing talent and fostering collaboration.
- Background in managing projects or initiatives that improved organizational effectiveness or efficiency.
- Familiarity with legal technology platforms and comfort guiding teams through system adoption or process changes.
- Strong analytical skills with the ability to translate data and trends into actionable strategies.
- Proven resilience in fast-paced, evolving environments, with the ability to adapt leadership style to different personalities and dynamics.
- Excellent communication and interpersonal skills, with experience partnering across multiple levels of leadership.
- A track record of embracing change and encouraging innovation within a structured or legacy-oriented culture.
- E-Discovery experience knowledge preferred
Explore the Benefits of Joining Allstate's Client Legal Services:
- Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules, allowing you to excel professionally while enjoying a fulfilling personal life.
- Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.
- Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
- Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
- Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
- Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
#LI-AT2
Skills
Communication, Compliance Support, Employee Supervision, Legal Practices, Legal Support, Office Administration, Office Management, Performance Management (PM), Time Management, Trend Analysis
Compensation
Compensation offered for this role is 65,600.00 – 110,075.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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