Integon an Allstate company
Loss Drafts Senior Associate
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
Join Integon, a certified Great Place to Work, and help customers feel supported, heard, and valued.
About Integon
Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports our U.S. affiliates by delivering high‑quality property and casualty insurance services that help people protect what matters most.
As part of a winning team, you’ll find opportunities for personal growth and rewards that recognize your contribution.
About the Role
The Loss Drafts Senior Associate is responsible for adhering to loss draft and property damage requirements including reviewing documents and claim notes in the system of record to ensure that accurate direction is given to the caller, requesting inspections, and evaluating the claim file to determine if an exception is needed. This role supports borrowers, contractors and attorneys by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.
Key Responsibilities
-
• Responds to written and verbal customer requests, inquiries in a timely and professional manner
• Reviews and validates documents pertaining to claim
• Requests and reviews inspection results
• Submits draw request for claim funds when applicable
• Follows standard procedural guidelines for performing tasks
• Assists with cross training inbound representatives on Inbound calls when applicable
• Updates records and note systems
• Supports call volume to ensure that client requirements and SLA’s are met
• Confirms claim check deposits and disbursements on system
Education
• High School Diploma or GED (Preferred)
Experience
• 0-2 years experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
-
In office training required (8 weeks).
-
Team members must remain in-office 6 months after training and achieving performance metrics and Allstate behaviors prior to consideration to work from home.
Why Integon
We offer rewards that support your wellbeing, your family, and your growth.
Compensation and Financial Benefits
· Paid training.
· Fully reported wages to IMSS and Infonavit.
· Savings Fund.
· Profit Sharing.
· Weekly food vouchers.
· Weekly payment schedule.
· Life and burial insurance.
Wellbeing
· Nine days of Paid Time Off (in addition to annual vacations).
· Nine paid company holidays per year.
· Marriage Leave.
· Parental Leave.
· Access to learning platforms for your professional development.
· Employee referral program.
· Discounts with partner establishments.
· Monthly employee events and celebrations.
Workplace
· On‑site parking.
· On‑site wellness center.
· On‑site coffee shop.
· Gaming room.
Who Thrives Here
You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.
Apply Today
Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.
Skills
Claims Processing, Customer Communications, Detail-Oriented, Document Validation, Workflow Management
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
Join Integon, a certified Great Place to Work, and help customers feel supported, heard, and valued.
About Integon
Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports our U.S. affiliates by delivering high‑quality property and casualty insurance services that help people protect what matters most.
As part of a winning team, you’ll find opportunities for personal growth and rewards that recognize your contribution.
About the Role
The Loss Drafts Senior Associate is responsible for adhering to loss draft and property damage requirements including reviewing documents and claim notes in the system of record to ensure that accurate direction is given to the caller, requesting inspections, and evaluating the claim file to determine if an exception is needed. This role supports borrowers, contractors and attorneys by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.
Key Responsibilities
-
• Responds to written and verbal customer requests, inquiries in a timely and professional manner
• Reviews and validates documents pertaining to claim
• Requests and reviews inspection results
• Submits draw request for claim funds when applicable
• Follows standard procedural guidelines for performing tasks
• Assists with cross training inbound representatives on Inbound calls when applicable
• Updates records and note systems
• Supports call volume to ensure that client requirements and SLA’s are met
• Confirms claim check deposits and disbursements on system
Education
• High School Diploma or GED (Preferred)
Experience
• 0-2 years experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
-
In office training required (8 weeks).
-
Team members must remain in-office 6 months after training and achieving performance metrics and Allstate behaviors prior to consideration to work from home.
Why Integon
We offer rewards that support your wellbeing, your family, and your growth.
Compensation and Financial Benefits
· Paid training.
· Fully reported wages to IMSS and Infonavit.
· Savings Fund.
· Profit Sharing.
· Weekly food vouchers.
· Weekly payment schedule.
· Life and burial insurance.
Wellbeing
· Nine days of Paid Time Off (in addition to annual vacations).
· Nine paid company holidays per year.
· Marriage Leave.
· Parental Leave.
· Access to learning platforms for your professional development.
· Employee referral program.
· Discounts with partner establishments.
· Monthly employee events and celebrations.
Workplace
· On‑site parking.
· On‑site wellness center.
· On‑site coffee shop.
· Gaming room.
Who Thrives Here
You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.
Apply Today
Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.
Skills
Claims Processing, Customer Communications, Detail-Oriented, Document Validation, Workflow Management
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
Join Integon, a certified Great Place to Work, and help customers feel supported, heard, and valued.
About Integon
Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports our U.S. affiliates by delivering high‑quality property and casualty insurance services that help people protect what matters most.
As part of a winning team, you’ll find opportunities for personal growth and rewards that recognize your contribution.
About the Role
The Loss Drafts Senior Associate is responsible for adhering to loss draft and property damage requirements including reviewing documents and claim notes in the system of record to ensure that accurate direction is given to the caller, requesting inspections, and evaluating the claim file to determine if an exception is needed. This role supports borrowers, contractors and attorneys by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.
Key Responsibilities
-
• Responds to written and verbal customer requests, inquiries in a timely and professional manner
• Reviews and validates documents pertaining to claim
• Requests and reviews inspection results
• Submits draw request for claim funds when applicable
• Follows standard procedural guidelines for performing tasks
• Assists with cross training inbound representatives on Inbound calls when applicable
• Updates records and note systems
• Supports call volume to ensure that client requirements and SLA’s are met
• Confirms claim check deposits and disbursements on system
Education
• High School Diploma or GED (Preferred)
Experience
• 0-2 years experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
-
In office training required (8 weeks).
-
Team members must remain in-office 6 months after training and achieving performance metrics and Allstate behaviors prior to consideration to work from home.
Why Integon
We offer rewards that support your wellbeing, your family, and your growth.
Compensation and Financial Benefits
· Paid training.
· Fully reported wages to IMSS and Infonavit.
· Savings Fund.
· Profit Sharing.
· Weekly food vouchers.
· Weekly payment schedule.
· Life and burial insurance.
Wellbeing
· Nine days of Paid Time Off (in addition to annual vacations).
· Nine paid company holidays per year.
· Marriage Leave.
· Parental Leave.
· Access to learning platforms for your professional development.
· Employee referral program.
· Discounts with partner establishments.
· Monthly employee events and celebrations.
Workplace
· On‑site parking.
· On‑site wellness center.
· On‑site coffee shop.
· Gaming room.
Who Thrives Here
You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.
Apply Today
Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.
Skills
Claims Processing, Customer Communications, Detail-Oriented, Document Validation, Workflow Management
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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