Allstate
Casualty Claim Consultant Accident Benefits
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped commissions
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Remote
Benefits to joining Allstate
-
Flexible Work Arrangements
-
7% employer match on contributions to our RRSP program.
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description
We are seeking a dynamic and experienced Accident Benefits Claim Technical Consultant to join our team. In this role, you will serve as a key technical resource, working with different teams to improve quality, boost performance, and support organizational goals.
You will provide coaching and mentoring to a diverse team, offering guidance on company best practices and new industry trends. Your responsibilities include developing team members’ skills, supporting their growth, and encouraging a collaborative and inclusive workplace. Working with various stakeholders, your analytical skills will be key in spotting trends and providing insights that inform decisions and shape strategies for operational improvement.
This position allows you to contribute to strategic planning and ongoing improvement initiatives. By leveraging data analysis, benchmarking, and industry insights, you will make strategic recommendations to advance our claims processes in line with business and industry changes.
To thrive in this role, you need extensive
Accident Benefits claims expertise, strong communication skills, and the ability to drive change through collaboration, strategy, and team development. Your insights will help shape the direction of our claims operations and support overall business performance.
Accountabilities:
- Coach, mentor, and support the development of team members at all levels across the claims department. Foster skill growth, confidence, and career progression, ensuring team members excel in both minor and complex claim handling.
- In collaboration with training and development, lead and facilitate training, workshops, and peer mentoring programs, equipping team members with the knowledge and tools needed to excel in their roles and align with evolving business processes.
- Provide oversight on losses of varying size, ensuring appropriate management and resolution.
- Build and maintain strong relationships with stakeholders, to ensure alignment with business objectives and drive operational success.
- Ensure compliance with regulatory standards and fair claims practices. Provide guidance on policy interpretation and application effectively within the team and across operations.
- Leverage in-depth knowledge of industry standards and business processes to drive continuous improvement in operational performance and efficiency. Support the development of technical handling guidelines across claims. Analyze business and stakeholder needs to recommend improvements and optimize claims procedures.
- Review and analyze national claims results to support action planning and performance improvement with operational leadership teams
- Drive the successful completion of strategic initiatives and projects by supporting organizational objectives and adapting processes as needed at a global or enterprise level.
Qualifications:
- Minimum 8 years experience in Accident Benefits claims adjusting or equivalent experience.
- Expert knowledge of insurance policy interpretation, coverage analysis and claim management strategies.
- Experience across multiple provinces is an asset.
- 3 years leadership experience or equivalent is preferred.
- Bachelor’s degree required.
- Chartered Insurance Professional (CIP) designation or equivalent industry certifications.
- Membership in industry associations or technical committees is an asset.
- Demonstrated expertise in handling varying loss complexities, including large loss, complex and litigation claims.
- Strong investigative skills with the ability to resolve complex issues efficiently.
- Proven success in training, coaching, and mentoring others, leadership experience is considered an advantage.
- Excellent verbal and written communication skills.
- Skilled in building rapport and working effectively with individuals at all levels and technical abilities.
- Strong analytical and problem-solving skills, with ability to exercise sound judgment under pressure.
#LI-DP2
Skills
Compensation
Expected compensation for this role ranges from $89,300 – 134,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Remote
Benefits to joining Allstate
-
Flexible Work Arrangements
-
7% employer match on contributions to our RRSP program.
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description
We are seeking a dynamic and experienced Accident Benefits Claim Technical Consultant to join our team. In this role, you will serve as a key technical resource, working with different teams to improve quality, boost performance, and support organizational goals.
You will provide coaching and mentoring to a diverse team, offering guidance on company best practices and new industry trends. Your responsibilities include developing team members’ skills, supporting their growth, and encouraging a collaborative and inclusive workplace. Working with various stakeholders, your analytical skills will be key in spotting trends and providing insights that inform decisions and shape strategies for operational improvement.
This position allows you to contribute to strategic planning and ongoing improvement initiatives. By leveraging data analysis, benchmarking, and industry insights, you will make strategic recommendations to advance our claims processes in line with business and industry changes.
To thrive in this role, you need extensive
Accident Benefits claims expertise, strong communication skills, and the ability to drive change through collaboration, strategy, and team development. Your insights will help shape the direction of our claims operations and support overall business performance.
Accountabilities:
- Coach, mentor, and support the development of team members at all levels across the claims department. Foster skill growth, confidence, and career progression, ensuring team members excel in both minor and complex claim handling.
- In collaboration with training and development, lead and facilitate training, workshops, and peer mentoring programs, equipping team members with the knowledge and tools needed to excel in their roles and align with evolving business processes.
- Provide oversight on losses of varying size, ensuring appropriate management and resolution.
- Build and maintain strong relationships with stakeholders, to ensure alignment with business objectives and drive operational success.
- Ensure compliance with regulatory standards and fair claims practices. Provide guidance on policy interpretation and application effectively within the team and across operations.
- Leverage in-depth knowledge of industry standards and business processes to drive continuous improvement in operational performance and efficiency. Support the development of technical handling guidelines across claims. Analyze business and stakeholder needs to recommend improvements and optimize claims procedures.
- Review and analyze national claims results to support action planning and performance improvement with operational leadership teams
- Drive the successful completion of strategic initiatives and projects by supporting organizational objectives and adapting processes as needed at a global or enterprise level.
Qualifications:
- Minimum 8 years experience in Accident Benefits claims adjusting or equivalent experience.
- Expert knowledge of insurance policy interpretation, coverage analysis and claim management strategies.
- Experience across multiple provinces is an asset.
- 3 years leadership experience or equivalent is preferred.
- Bachelor’s degree required.
- Chartered Insurance Professional (CIP) designation or equivalent industry certifications.
- Membership in industry associations or technical committees is an asset.
- Demonstrated expertise in handling varying loss complexities, including large loss, complex and litigation claims.
- Strong investigative skills with the ability to resolve complex issues efficiently.
- Proven success in training, coaching, and mentoring others, leadership experience is considered an advantage.
- Excellent verbal and written communication skills.
- Skilled in building rapport and working effectively with individuals at all levels and technical abilities.
- Strong analytical and problem-solving skills, with ability to exercise sound judgment under pressure.
#LI-DP2
Skills
Compensation
Expected compensation for this role ranges from $89,300 – 134,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Remote
Benefits to joining Allstate
-
Flexible Work Arrangements
-
7% employer match on contributions to our RRSP program.
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description
We are seeking a dynamic and experienced Accident Benefits Claim Technical Consultant to join our team. In this role, you will serve as a key technical resource, working with different teams to improve quality, boost performance, and support organizational goals.
You will provide coaching and mentoring to a diverse team, offering guidance on company best practices and new industry trends. Your responsibilities include developing team members’ skills, supporting their growth, and encouraging a collaborative and inclusive workplace. Working with various stakeholders, your analytical skills will be key in spotting trends and providing insights that inform decisions and shape strategies for operational improvement.
This position allows you to contribute to strategic planning and ongoing improvement initiatives. By leveraging data analysis, benchmarking, and industry insights, you will make strategic recommendations to advance our claims processes in line with business and industry changes.
To thrive in this role, you need extensive
Accident Benefits claims expertise, strong communication skills, and the ability to drive change through collaboration, strategy, and team development. Your insights will help shape the direction of our claims operations and support overall business performance.
Accountabilities:
- Coach, mentor, and support the development of team members at all levels across the claims department. Foster skill growth, confidence, and career progression, ensuring team members excel in both minor and complex claim handling.
- In collaboration with training and development, lead and facilitate training, workshops, and peer mentoring programs, equipping team members with the knowledge and tools needed to excel in their roles and align with evolving business processes.
- Provide oversight on losses of varying size, ensuring appropriate management and resolution.
- Build and maintain strong relationships with stakeholders, to ensure alignment with business objectives and drive operational success.
- Ensure compliance with regulatory standards and fair claims practices. Provide guidance on policy interpretation and application effectively within the team and across operations.
- Leverage in-depth knowledge of industry standards and business processes to drive continuous improvement in operational performance and efficiency. Support the development of technical handling guidelines across claims. Analyze business and stakeholder needs to recommend improvements and optimize claims procedures.
- Review and analyze national claims results to support action planning and performance improvement with operational leadership teams
- Drive the successful completion of strategic initiatives and projects by supporting organizational objectives and adapting processes as needed at a global or enterprise level.
Qualifications:
- Minimum 8 years experience in Accident Benefits claims adjusting or equivalent experience.
- Expert knowledge of insurance policy interpretation, coverage analysis and claim management strategies.
- Experience across multiple provinces is an asset.
- 3 years leadership experience or equivalent is preferred.
- Bachelor’s degree required.
- Chartered Insurance Professional (CIP) designation or equivalent industry certifications.
- Membership in industry associations or technical committees is an asset.
- Demonstrated expertise in handling varying loss complexities, including large loss, complex and litigation claims.
- Strong investigative skills with the ability to resolve complex issues efficiently.
- Proven success in training, coaching, and mentoring others, leadership experience is considered an advantage.
- Excellent verbal and written communication skills.
- Skilled in building rapport and working effectively with individuals at all levels and technical abilities.
- Strong analytical and problem-solving skills, with ability to exercise sound judgment under pressure.
#LI-DP2
Skills
Compensation
Expected compensation for this role ranges from $89,300 – 134,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Similar opportunities
Can’t find what you’re looking for?
Eric G.
Associate counsel, Innovation Law
Our leaders understand that the world is changing fast and people need to adapt and learn new skills. Allstate is committed to helping employees continuously develop and grow.
Kelly
Cloud Engineer
Dana T.
Senior Product Consultant
Paul D.
Software Engineer
I’m proud of building Allstate’s first Bilingual Unlicensed Service team during my first assignment as a leader. It’s an exciting opportunity for our employees and to better serve our Spanish-speaking customers.
Xiomara
Employee Engagement Leader
Joe W.
Commercial Senior Claims Service Adjuster
Brooke T
Property Senior Claims Adjuster
Everyone is encouraged to volunteer and give back however they can throughout the year. I enjoy giving back to the community and supporting the causes that are meaningful to me.
Lisa
Senior Lead Internal Auditor
