Director, Global Travel Operations, Corporate Card & Meetings Management
Key aspects of the role:
- Drive sales growth by engaging with interested prospective customers- all while working remote
- No cold calling— Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Enjoy competitive compensation with a base salary + uncapped performance-based incentives
- Sell reputable products from Allstate and our family of brands
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This role provides enterprise-wide leadership for Allstate’s global travel, meetings & events, corporate card, and travel & expense ecosystem across a complex, regulated, multinational environment.
The Director serves as the operational owner and strategic integrator of travel operations, payment programs, meetings governance, duty of care, supplier performance, traveler experience, and financial controls—translating enterprise strategy, supplier agreements, and policy into consistent, compliant, and scalable operational outcomes.
The role sits at the intersection of Procurement, Finance, Risk, Security, HR, Technology, Legal, and Internal Audit, requiring strong executive presence, operational rigor, and the ability to lead through influence. Accountability includes governance, risk mitigation, cost optimization, and employee experience across approximately $180M+ in annual global T&E-related spend
Enterprise Scope of Responsibility
- Global business travel operations and policy
- Corporate card and T&E payment strategy (individual, virtual, payment cards, meetings cards)
- Meetings & events governance, sourcing, and risk oversight
- Duty of care, traveler safety, and crisis response alignment
- Supplier performance management and commercial governance
- Financial controls, compliance, and audit readiness
- Operational reporting, analytics, and executive insights
- Change leadership across policy, process, technology, and suppliers
Key Responsibilities (Interview Evaluation View)
Global Travel Operations Leadership
- Owns end-to-end global travel operations, ensuring consistency across regions, agencies, airlines, hotels, ground transportation, rail, meetings travel, and technology platforms.
- Develops and executes a multi-year travel operations roadmap aligned to enterprise financial goals, employee experience, sustainability, resilience, and risk tolerance.
- Partners with the Allstate Catastrophe organization and external service providers to ensure readiness and resilience in response to climate related events and other perils.
- Oversees travel policy governance, exception management, executive travel frameworks, and global compliance.
- Leads continuous improvement in booking adoption, traveler satisfaction, operational efficiency, and policy adherence.
- Acts as the operational counterpart to Procurement on travel supplier sourcing, negotiations, contracting, and performance governance.
Duty of Care, Risk & Governance
- Serves as the enterprise travel operations liaison for duty of care, partnering with Security, Risk, Legal, and external providers.
- Establishes governance frameworks including decision rights, escalation paths, incident response, and business continuity playbooks.
- Ensures global compliance with SOX, internal controls, audit standards, and regulatory requirements, including documentation and remediation.
Corporate Card & Travel & Expense Program Leadership
- Owns the global corporate card and T&E payment strategy, including program design, controls, compliance, and user experience.
- Oversees operations for individual cards, ghost/virtual cards, lodge cards, and meeting cards.
- Partners with Finance and AP to improve reconciliation accuracy, reporting, audit readiness, and payment efficiency.
- Manages banking and card issuer relationships, optimizing rebates, service levels, controls, and automation.
- Develops executive dashboards highlighting spend trends, compliance, leakage, and savings opportunities.
Meetings & Events Governance
- Leads enterprise meetings and events governance, including policy, sourcing standards, budgeting, approvals, and risk management.
- Oversees third-party meeting planning agencies and venue sourcing partners.
- Supports executive meetings, leadership summits, sales conferences, client events, and large employee gatherings.
- Partners with the Meeting and Events team to ensure meetings align with brand standards, financial controls, inclusive supply goals, sustainability objectives, and duty of care.
- Establishes standardized processes for registration, contracting, payments, and post-event analytics.
Supplier & Performance Management
- Owns operational supplier relationships and service delivery across travel, card, expense, and meetings vendors.
- Establishes KPIs, SLAs, scorecards, and performance governance routines.
- Drives supplier optimization, issue resolution, and continuous value realization.
Financial & Operational Leadership
- Partners with Procurement to create the multimillion-dollar global spend categories, balancing cost optimization with service quality.
- Identifies savings opportunities, demand management strategies, supplier rationalization, and efficiency improvements.
- Prepares executive-level reporting and decision materials for senior stakeholders.
- Advances enterprise ESG priorities through responsible travel strategies and supplier engagement.
Team Leadership & Change Management
- Leads and develops a global operations team across travel, meetings, and card administration.
- Sets operational standards, role clarity, and accountability.
- Leads change initiatives related to policy updates, technology implementations, supplier transitions, and operating model shifts.
- Acts as a trusted advisor to senior leaders on travel, expense, and event strategy.
Candidate Profile
Required Experience
- 15+ years of progressive leadership in global travel operations, meetings management, corporate card/T&E programs, or adjacent enterprise operations.
- Demonstrated ownership of enterprise-wide programs in large, complex, regulated organizations.
- Deep experience with supplier negotiations, governance, and performance oversight.
- Strong financial and analytical acumen managing large budgets, KPIs, and risk controls.
- Proven success leading cross-functional initiatives across Finance, Procurement, Security, Technology, Risk, and Audit.
- A digital native demonstrates strong fluency with technology, effectively navigating digital tools, platforms, and data to communicate, create, and collaborate. They also exhibit adaptability and self-directed learning, quickly adopting new technologies and leveraging digital resources to drive efficiency and innovation.
- Executive-level communication skills with the ability to influence without authority.
- Track record of operational transformation, process improvement, and technology adoption.
- Relationship-based role: Acts as a strategic partner responsible for building and maintaining end-to-end stakeholder relationships across all touchpoints, ensuring alignment, trust, and long-term value—rather than focusing solely on individual, one-time transactions or task completion.
Preferred Experience
- MBA or advanced degree.
- Professional certifications (GTP, CMP, or similar).
- Hands-on experience with platforms such as Concur, SAP, Workday, Cvent, and/or new disruptive technological solutions supporting New Distribution Capability (NDC).
- Background in insurance, financial services, healthcare, or other highly regulated industries.
- Familiarity with global duty of care standards, travel risk frameworks, and ESG-driven travel strategies.
- Active engagement in industry forums, boards, or peer networks to bring modern practices into the enterprise.
Leadership & Enterprise Competencies
- Strategic Thinking & Enterprise Perspective
- Executive Presence & Stakeholder Influence
- Operational Excellence & Governance Rigor
- Financial & Analytical Acumen
- Supplier & Commercial Management
- Change Leadership & Transformation
- Global Mindset & Cultural Fluency
- Risk & Control Orientation
- Customer / Employee Experience Focus
- Collaborative, Inclusive People Leadership
Skills
Compensation
Compensation offered for this role is 167,500.00 – 229,750.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This role provides enterprise-wide leadership for Allstate’s global travel, meetings & events, corporate card, and travel & expense ecosystem across a complex, regulated, multinational environment.
The Director serves as the operational owner and strategic integrator of travel operations, payment programs, meetings governance, duty of care, supplier performance, traveler experience, and financial controls—translating enterprise strategy, supplier agreements, and policy into consistent, compliant, and scalable operational outcomes.
The role sits at the intersection of Procurement, Finance, Risk, Security, HR, Technology, Legal, and Internal Audit, requiring strong executive presence, operational rigor, and the ability to lead through influence. Accountability includes governance, risk mitigation, cost optimization, and employee experience across approximately $180M+ in annual global T&E-related spend
Enterprise Scope of Responsibility
- Global business travel operations and policy
- Corporate card and T&E payment strategy (individual, virtual, payment cards, meetings cards)
- Meetings & events governance, sourcing, and risk oversight
- Duty of care, traveler safety, and crisis response alignment
- Supplier performance management and commercial governance
- Financial controls, compliance, and audit readiness
- Operational reporting, analytics, and executive insights
- Change leadership across policy, process, technology, and suppliers
Key Responsibilities (Interview Evaluation View)
Global Travel Operations Leadership
- Owns end-to-end global travel operations, ensuring consistency across regions, agencies, airlines, hotels, ground transportation, rail, meetings travel, and technology platforms.
- Develops and executes a multi-year travel operations roadmap aligned to enterprise financial goals, employee experience, sustainability, resilience, and risk tolerance.
- Partners with the Allstate Catastrophe organization and external service providers to ensure readiness and resilience in response to climate related events and other perils.
- Oversees travel policy governance, exception management, executive travel frameworks, and global compliance.
- Leads continuous improvement in booking adoption, traveler satisfaction, operational efficiency, and policy adherence.
- Acts as the operational counterpart to Procurement on travel supplier sourcing, negotiations, contracting, and performance governance.
Duty of Care, Risk & Governance
- Serves as the enterprise travel operations liaison for duty of care, partnering with Security, Risk, Legal, and external providers.
- Establishes governance frameworks including decision rights, escalation paths, incident response, and business continuity playbooks.
- Ensures global compliance with SOX, internal controls, audit standards, and regulatory requirements, including documentation and remediation.
Corporate Card & Travel & Expense Program Leadership
- Owns the global corporate card and T&E payment strategy, including program design, controls, compliance, and user experience.
- Oversees operations for individual cards, ghost/virtual cards, lodge cards, and meeting cards.
- Partners with Finance and AP to improve reconciliation accuracy, reporting, audit readiness, and payment efficiency.
- Manages banking and card issuer relationships, optimizing rebates, service levels, controls, and automation.
- Develops executive dashboards highlighting spend trends, compliance, leakage, and savings opportunities.
Meetings & Events Governance
- Leads enterprise meetings and events governance, including policy, sourcing standards, budgeting, approvals, and risk management.
- Oversees third-party meeting planning agencies and venue sourcing partners.
- Supports executive meetings, leadership summits, sales conferences, client events, and large employee gatherings.
- Partners with the Meeting and Events team to ensure meetings align with brand standards, financial controls, inclusive supply goals, sustainability objectives, and duty of care.
- Establishes standardized processes for registration, contracting, payments, and post-event analytics.
Supplier & Performance Management
- Owns operational supplier relationships and service delivery across travel, card, expense, and meetings vendors.
- Establishes KPIs, SLAs, scorecards, and performance governance routines.
- Drives supplier optimization, issue resolution, and continuous value realization.
Financial & Operational Leadership
- Partners with Procurement to create the multimillion-dollar global spend categories, balancing cost optimization with service quality.
- Identifies savings opportunities, demand management strategies, supplier rationalization, and efficiency improvements.
- Prepares executive-level reporting and decision materials for senior stakeholders.
- Advances enterprise ESG priorities through responsible travel strategies and supplier engagement.
Team Leadership & Change Management
- Leads and develops a global operations team across travel, meetings, and card administration.
- Sets operational standards, role clarity, and accountability.
- Leads change initiatives related to policy updates, technology implementations, supplier transitions, and operating model shifts.
- Acts as a trusted advisor to senior leaders on travel, expense, and event strategy.
Candidate Profile
Required Experience
- 15+ years of progressive leadership in global travel operations, meetings management, corporate card/T&E programs, or adjacent enterprise operations.
- Demonstrated ownership of enterprise-wide programs in large, complex, regulated organizations.
- Deep experience with supplier negotiations, governance, and performance oversight.
- Strong financial and analytical acumen managing large budgets, KPIs, and risk controls.
- Proven success leading cross-functional initiatives across Finance, Procurement, Security, Technology, Risk, and Audit.
- A digital native demonstrates strong fluency with technology, effectively navigating digital tools, platforms, and data to communicate, create, and collaborate. They also exhibit adaptability and self-directed learning, quickly adopting new technologies and leveraging digital resources to drive efficiency and innovation.
- Executive-level communication skills with the ability to influence without authority.
- Track record of operational transformation, process improvement, and technology adoption.
- Relationship-based role: Acts as a strategic partner responsible for building and maintaining end-to-end stakeholder relationships across all touchpoints, ensuring alignment, trust, and long-term value—rather than focusing solely on individual, one-time transactions or task completion.
Preferred Experience
- MBA or advanced degree.
- Professional certifications (GTP, CMP, or similar).
- Hands-on experience with platforms such as Concur, SAP, Workday, Cvent, and/or new disruptive technological solutions supporting New Distribution Capability (NDC).
- Background in insurance, financial services, healthcare, or other highly regulated industries.
- Familiarity with global duty of care standards, travel risk frameworks, and ESG-driven travel strategies.
- Active engagement in industry forums, boards, or peer networks to bring modern practices into the enterprise.
Leadership & Enterprise Competencies
- Strategic Thinking & Enterprise Perspective
- Executive Presence & Stakeholder Influence
- Operational Excellence & Governance Rigor
- Financial & Analytical Acumen
- Supplier & Commercial Management
- Change Leadership & Transformation
- Global Mindset & Cultural Fluency
- Risk & Control Orientation
- Customer / Employee Experience Focus
- Collaborative, Inclusive People Leadership
Skills
Compensation
Compensation offered for this role is 167,500.00 – 229,750.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This role provides enterprise-wide leadership for Allstate’s global travel, meetings & events, corporate card, and travel & expense ecosystem across a complex, regulated, multinational environment.
The Director serves as the operational owner and strategic integrator of travel operations, payment programs, meetings governance, duty of care, supplier performance, traveler experience, and financial controls—translating enterprise strategy, supplier agreements, and policy into consistent, compliant, and scalable operational outcomes.
The role sits at the intersection of Procurement, Finance, Risk, Security, HR, Technology, Legal, and Internal Audit, requiring strong executive presence, operational rigor, and the ability to lead through influence. Accountability includes governance, risk mitigation, cost optimization, and employee experience across approximately $180M+ in annual global T&E-related spend
Enterprise Scope of Responsibility
- Global business travel operations and policy
- Corporate card and T&E payment strategy (individual, virtual, payment cards, meetings cards)
- Meetings & events governance, sourcing, and risk oversight
- Duty of care, traveler safety, and crisis response alignment
- Supplier performance management and commercial governance
- Financial controls, compliance, and audit readiness
- Operational reporting, analytics, and executive insights
- Change leadership across policy, process, technology, and suppliers
Key Responsibilities (Interview Evaluation View)
Global Travel Operations Leadership
- Owns end-to-end global travel operations, ensuring consistency across regions, agencies, airlines, hotels, ground transportation, rail, meetings travel, and technology platforms.
- Develops and executes a multi-year travel operations roadmap aligned to enterprise financial goals, employee experience, sustainability, resilience, and risk tolerance.
- Partners with the Allstate Catastrophe organization and external service providers to ensure readiness and resilience in response to climate related events and other perils.
- Oversees travel policy governance, exception management, executive travel frameworks, and global compliance.
- Leads continuous improvement in booking adoption, traveler satisfaction, operational efficiency, and policy adherence.
- Acts as the operational counterpart to Procurement on travel supplier sourcing, negotiations, contracting, and performance governance.
Duty of Care, Risk & Governance
- Serves as the enterprise travel operations liaison for duty of care, partnering with Security, Risk, Legal, and external providers.
- Establishes governance frameworks including decision rights, escalation paths, incident response, and business continuity playbooks.
- Ensures global compliance with SOX, internal controls, audit standards, and regulatory requirements, including documentation and remediation.
Corporate Card & Travel & Expense Program Leadership
- Owns the global corporate card and T&E payment strategy, including program design, controls, compliance, and user experience.
- Oversees operations for individual cards, ghost/virtual cards, lodge cards, and meeting cards.
- Partners with Finance and AP to improve reconciliation accuracy, reporting, audit readiness, and payment efficiency.
- Manages banking and card issuer relationships, optimizing rebates, service levels, controls, and automation.
- Develops executive dashboards highlighting spend trends, compliance, leakage, and savings opportunities.
Meetings & Events Governance
- Leads enterprise meetings and events governance, including policy, sourcing standards, budgeting, approvals, and risk management.
- Oversees third-party meeting planning agencies and venue sourcing partners.
- Supports executive meetings, leadership summits, sales conferences, client events, and large employee gatherings.
- Partners with the Meeting and Events team to ensure meetings align with brand standards, financial controls, inclusive supply goals, sustainability objectives, and duty of care.
- Establishes standardized processes for registration, contracting, payments, and post-event analytics.
Supplier & Performance Management
- Owns operational supplier relationships and service delivery across travel, card, expense, and meetings vendors.
- Establishes KPIs, SLAs, scorecards, and performance governance routines.
- Drives supplier optimization, issue resolution, and continuous value realization.
Financial & Operational Leadership
- Partners with Procurement to create the multimillion-dollar global spend categories, balancing cost optimization with service quality.
- Identifies savings opportunities, demand management strategies, supplier rationalization, and efficiency improvements.
- Prepares executive-level reporting and decision materials for senior stakeholders.
- Advances enterprise ESG priorities through responsible travel strategies and supplier engagement.
Team Leadership & Change Management
- Leads and develops a global operations team across travel, meetings, and card administration.
- Sets operational standards, role clarity, and accountability.
- Leads change initiatives related to policy updates, technology implementations, supplier transitions, and operating model shifts.
- Acts as a trusted advisor to senior leaders on travel, expense, and event strategy.
Candidate Profile
Required Experience
- 15+ years of progressive leadership in global travel operations, meetings management, corporate card/T&E programs, or adjacent enterprise operations.
- Demonstrated ownership of enterprise-wide programs in large, complex, regulated organizations.
- Deep experience with supplier negotiations, governance, and performance oversight.
- Strong financial and analytical acumen managing large budgets, KPIs, and risk controls.
- Proven success leading cross-functional initiatives across Finance, Procurement, Security, Technology, Risk, and Audit.
- A digital native demonstrates strong fluency with technology, effectively navigating digital tools, platforms, and data to communicate, create, and collaborate. They also exhibit adaptability and self-directed learning, quickly adopting new technologies and leveraging digital resources to drive efficiency and innovation.
- Executive-level communication skills with the ability to influence without authority.
- Track record of operational transformation, process improvement, and technology adoption.
- Relationship-based role: Acts as a strategic partner responsible for building and maintaining end-to-end stakeholder relationships across all touchpoints, ensuring alignment, trust, and long-term value—rather than focusing solely on individual, one-time transactions or task completion.
Preferred Experience
- MBA or advanced degree.
- Professional certifications (GTP, CMP, or similar).
- Hands-on experience with platforms such as Concur, SAP, Workday, Cvent, and/or new disruptive technological solutions supporting New Distribution Capability (NDC).
- Background in insurance, financial services, healthcare, or other highly regulated industries.
- Familiarity with global duty of care standards, travel risk frameworks, and ESG-driven travel strategies.
- Active engagement in industry forums, boards, or peer networks to bring modern practices into the enterprise.
Leadership & Enterprise Competencies
- Strategic Thinking & Enterprise Perspective
- Executive Presence & Stakeholder Influence
- Operational Excellence & Governance Rigor
- Financial & Analytical Acumen
- Supplier & Commercial Management
- Change Leadership & Transformation
- Global Mindset & Cultural Fluency
- Risk & Control Orientation
- Customer / Employee Experience Focus
- Collaborative, Inclusive People Leadership
Skills
Compensation
Compensation offered for this role is 167,500.00 – 229,750.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Similar opportunities
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Our leaders understand that the world is changing fast and people need to adapt and learn new skills. Allstate is committed to helping employees continuously develop and grow.
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I’m proud of building Allstate’s first Bilingual Unlicensed Service team during my first assignment as a leader. It’s an exciting opportunity for our employees and to better serve our Spanish-speaking customers.
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Everyone is encouraged to volunteer and give back however they can throughout the year. I enjoy giving back to the community and supporting the causes that are meaningful to me.
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Senior Lead Internal Auditor
