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Driving Efficiency Through Process

Helping Improve the Business

Meet Ana, a Senior Industrial Engineer Consultant in the Industrial Engineering team!

Ana graduated from the Technical University of Madrid with a bachelor’s degree in industrial engineering and attended Technical University of Madrid and Illinois Institute of Technology for a double master’s program in industrial technologies and operations. After graduating, Ana came across an Allstate Industrial Engineer Consultant job posting on LinkedIn and saw she had a connection with someone who was already working at Allstate on the Industrial Engineering team. Curious about what the job would entail and the company, she reached out to him to learn more about the opportunity. She really liked what she heard and here she is today three years later!

As a Senior Industrial Engineer Consultant, Ana collaborates with internal business partners to promote operational change across the organization. She enjoys collaborating with stakeholders and providing direction as to where data analytics could be used to make key decisions. As a project manager within the team, she leads and manages teams of industrial engineer consultants to ensure project goals are being met.

“Being part of the Industrial Engineering team means helping different areas of the enterprise understand where they are now, where they want to be and creating an action plan on how to get there, always using a data-driven approach,” Ana shares.

Ana’s day-to-day work varies depending on her project work. Her favorite project so far has been the end-to-end customer journey for the Claims organization. The goal of the project was to improve the customer experience within the auto claims processes, discover efficiencies and maintain outstanding quality. This project was conducted following agile principles and leveraging a cross-functional team.

“Now is an exciting time to be part of Allstate because we’re hiring people with backgrounds in data science, artificial intelligence and robotic automation. We’re putting customers first by innovating in technology, simplifying processes and reducing costs in an environment that feels like a startup,” she shares.

Are you looking for a job where you can use your business and technical acumen to tackle business problems? Our Industrial Engineer team is hiring, check out our open positions.

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Create Impact with Allstate Management Consulting Services

Allstate’s Internal Consulting Team Drives Business Transformation

Did you know Allstate has its own internal consulting team?

Allstate Management Consulting Services (AMCS) is similar to an external consulting firm with Allstate employees working with different areas of the business as consultants, having full access to the team they’re supporting all the time and continuing to work together after the end of projects. Having the opportunity to work on a project end-to-end has been a huge draw for many of the team members as they’ve come together to create change for Allstate.

“We’re a special team because we all come in with such different experiences and backgrounds. We have tech backgrounds and sales backgrounds and psychology backgrounds. So not only do we all see things differently which helps to moves projects forward, we’re all constantly learning from each other,” Liz, a Management Consulting Expert, says of AMCS. “Our team is part of the corporate business transformation group,” Liz continues, “so we are working on big transformations and strategic changes happening across Allstate.” AMCS helps from brainstorming and strategizing all the way to implementation.

Jonathan, a Senior Management Consultant, loves the work he gets to do as well as the team dynamic. “We are a team of curious learners and we have a wealth of knowledge. People who love to learn will feel at home on this team. We also have team activities spread throughout the year, such as professional cooking classes, group painting sessions and other team-building events. What more could you ask for?” he says.

Owen, a Senior Management Consultant, agrees that AMCS is full of self-starters who are ready to grow and lead. “Our team really takes time to help people develop around their genuine interests,” Owen says. Having been on the team for four years, Owen still sees an exciting future for him and AMCS. “We’re really shepherding Allstate into the future. We’re on the forefront of changes as thought partners and leaders. We don’t come into an area to do people’s work for them. We push them and facilitate real transformation,” he says.

Liz agrees, adding that by working with leaders all across the company, she constantly helps move the business forward while developing her own skills. “I’ve done external research, developed strategy, piloted projects, gathered data on performance, and made a global impact on Allstate,” she says.

Are you looking to take your career to the next level and create meaningful impact? View our open AMCS roles today.

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Improving Business Processes within Industrial Engineering

Improving Business Processes within Industrial Engineering

Meet Rey, a Senior Industrial Engineer Consultant in the Industrial Engineering team!

Rey graduated from the University of Arizona with a bachelor’s degree in industrial engineering and minor in mathematics in 2013.

The Industrial Engineering team is known for improving efficiency, effectiveness and productivity within and across business units through data-driven analysis. They promote internal operational change with an end goal of helping enhance our customer experience. As a Senior Industrial Engineer Consultant on the team, Rey looks at a system and/or process, understands it and makes it more efficient and effective.

In his day-to-day work, he works as a project manager to ensure projects are going in the right direction and that client needs are being met. Rey enjoys interacting with key stakeholders face-to-face and building relationships with them all while doing something that’s really going to help the company in the future.

“The types of projects we get are very diverse. Each project is very different and unique, and you always have to come up with creative solutions backed up by data,” Rey says.

Projects can range from process improvement to developing business strategies, and can even include working with Encompass, Allstate Benefits and/or Esurance. His favorite project so far has been working on the future physical design of Allstate workplaces to be more conducive to the work being done in each area.

Rey has been with Allstate for a year now, and he enjoys the work/life balance, the company culture and the opportunities to give back. “If there’s a cause you support, Allstate can potentially be involved with. It also might sound cliché, but to me Allstate does seem like a big family. Everyone is working together to succeed,” he shares.

“If you like a challenge and think creatively, Allstate is the right place to be. It might not seem like it, but there is a lot of groundbreaking work going on,” he says. If you enjoy improving business processes, this may be the spot for you.

Check out our open positions within Industrial Engineering.